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<p class="MsoNormal"><span lang="EN-US" style="font-family:"Calibri",sans-serif">Hi Jim:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Calibri",sans-serif">We have a customer whose manufacturer is listed with an orange support level legend (based on fragments of publicly available protocol) on the Hardware Compatibility List. What
kind of information does the customer need to provide in order to upgrade the support level legend from orange (based on fragments of publicly available protocol) to green (vendor provided protocol and hardware)? Does this need to be submitted and requested
directly by the manufacturer? Kindly confirm. Thank you!<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Calibri",sans-serif"><a href="https://networkupstools.org/stable-hcl.html?utm_source=chatgpt.com">https://networkupstools.org/stable-hcl.html?utm_source=chatgpt.com</a><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Calibri",sans-serif">Best regards<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Calibri",sans-serif">Yvonne Chen<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Calibri",sans-serif">Cyber Energy Co., Ltd.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Calibri",sans-serif">Tel: +886-2-8792-9628 #605<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Calibri",sans-serif">Fax: +886-2-8792-9626<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-family:"Calibri",sans-serif">Email:
<a href="mailto:Yvonne.Chen@cyberenergy.com">Yvonne.Chen@cyberenergy.com</a><o:p></o:p></span></p>
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