[Nut-upsuser] Questions about Eaton 5E 1, 100W 2, 200VA 6-Outlet UPS

[Michael Evans]

I recently purchased a UPS from
http://www.microcenter.com/product/470131/5E_1,100W_2,200VA_6-Outlet_UPS

It's sold as an Eaton 5E 1,100W 2,200VA 6-Outlet UPS

SKU: 147140
Mfr Part #: 5E2200USB-LA
UPC: 743172064875

"The Eaton 5E is an essential line interactive UPS that provides cost
effective and reliable power protection against power outages and bad power
quality. Thanks to its small size the 5E can be installed easily in a
business environment or at home."

Network UPS Tools upsc 2.7.4-151-g9209e18

The git development version was required to get any communication with the
UPS; however a number of surprises awaited me.

upsc eaton5e at localhost
device.mfr: CTN
device.model: USB UPS
device.type: ups
driver.name: usbhid-ups
driver.parameter.pollfreq: 30
driver.parameter.pollinterval: 2
driver.parameter.port: auto
driver.parameter.productid: 0003
driver.parameter.synchronous: no
driver.parameter.vendorid: 06da
driver.version: 2.7.4-151-g9209e18
driver.version.data: MGE HID 1.41
driver.version.internal: 0.41
ups.mfr: CTN
ups.model: USB UPS
ups.productid: 0003
ups.status: OB
ups.vendorid: 06da

The Manufacturer, model, and data presented are... not at all what I
expected.

The particular model I selected has a 20A style plug.  While I can plug it
in, I've no other devices with such a plug so I can't actually confirm it's
making proper contact.

It would be nice if someone more aware of the state of the UPS industry
could comment on if this UPS is Eaton 'branded' as a result of some
licencing deal and/or merger; or if this UPS happens to be a counterfeit.

I'd also like to know if I should be expecting to see things like the line
quality, UPS load, and maybe even a battery voltage (if not remaining time
estimate) from a 'lower end' UPS.


[3111733.168501] usb 3-3: USB disconnect, device number 6
[3111737.564994] usb 3-3: new low-speed USB device number 7 using xhci_hcd
[3111737.763574] hid-generic 0003:06DA:0003.0002: hiddev0,hidraw0: USB HID
v1.11 Device [CTN USB UPS] on usb-0000:00:14.0-3/input0
[3111737.921670] usb 3-4: new low-speed USB device number 8 using xhci_hcd
[3111738.085069] usb 3-4: device descriptor read/64, error -71
[3111748.351251] usb 3-4: device descriptor read/64, error -110
[3111748.614619] usb 3-4: new low-speed USB device number 9 using xhci_hcd
[3111748.777993] usb 3-4: device descriptor read/64, error -71
[3111764.040752] usb 3-4: device descriptor read/64, error -110
[3111764.304017] usb 3-4: new low-speed USB device number 10 using xhci_hcd
[3111764.305692] usb 3-4: Device not responding to setup address.
[3111764.508782] usb 3-4: Device not responding to setup address.
[3111764.710658] usb 3-4: device not accepting address 10, error -71
[3111764.870704] usb 3-4: new low-speed USB device number 11 using xhci_hcd
[3111764.871490] usb 3-4: Device not responding to setup address.
[3111765.074047] usb 3-4: Device not responding to setup address.
[3111765.277350] usb 3-4: device not accepting address 11, error -71
[3111765.278466] usb usb3-port4: unable to enumerate USB device

Linux 4.7.4-1-ARCH #1 SMP PREEMPT Thu Sep 15 15:24:29 CEST 2016 x86_64
GNU/Linux

Bus 003 Device 006: ID 06da:0003 Phoenixtec Power Co., Ltd 1300VA UPS
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               1.10
  bDeviceClass            0
  bDeviceSubClass         0
  bDeviceProtocol         0
  bMaxPacketSize0         8
  idVendor           0x06da Phoenixtec Power Co., Ltd
  idProduct          0x0003 1300VA UPS
  bcdDevice            5.01
  iManufacturer           3
  iProduct                1
  iSerial                 0
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           34
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0
    bmAttributes         0xa0
      (Bus Powered)
      Remote Wakeup
    MaxPower              100mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         3 Human Interface Device
      bInterfaceSubClass      0
      bInterfaceProtocol      0
      iInterface              0
        HID Device Descriptor:
          bLength                 9
          bDescriptorType        33
          bcdHID               1.11
          bCountryCode            0 Not supported
          bNumDescriptors         1
          bDescriptorType        34 Report
          wDescriptorLength      27
         Report Descriptors:
           ** UNAVAILABLE **
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0008  1x 8 bytes
        bInterval              12
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