<html><head><meta http-equiv="Content-Type" content="text/html; charset=us-ascii"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class="">On Dec 26, 2018, at 8:59 PM, David Melik wrote:<br class=""><div><blockquote type="cite" class=""><br class="Apple-interchange-newline"><div class=""><a href="mailto:root@0.darwinheim" style="font-family: Monaco; font-size: 13px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px;" class="">root@0.darwinheim</a><span style="caret-color: rgb(0, 0, 0); font-family: Monaco; font-size: 13px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; float: none; display: inline !important;" class="">:~# lsusb -d 051d:</span><br style="caret-color: rgb(0, 0, 0); font-family: Monaco; font-size: 13px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class=""><a href="mailto:root@0.darwinheim" style="font-family: Monaco; font-size: 13px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px;" class="">root@0.darwinheim</a><span style="caret-color: rgb(0, 0, 0); font-family: Monaco; font-size: 13px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; float: none; display: inline !important;" class="">:~#</span><br style="caret-color: rgb(0, 0, 0); font-family: Monaco; font-size: 13px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class=""></div></blockquote><div class=""><br style="caret-color: rgb(0, 0, 0); font-family: Monaco; font-size: 13px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class=""></div><div class="">If you leave off the "-d 051d:" part, do you see anything in the listing that looks like it could be the UPS? (The 051d vendor ID is for the vast majority of APC UPS models, but we have seen a few other IDs here and there - mostly from acquisitions.)</div><div class=""><br class=""></div><div class="">For instance, this is what one of my development boxes shows for a Smart-UPS C1000:</div><div class=""><br class=""></div><div class=""><div style="margin: 0px; font-stretch: normal; line-height: normal; font-family: Monaco; background-color: rgb(255, 255, 255);" class=""><span style="font-variant-ligatures: no-common-ligatures" class="">$ lsusb</span></div><div style="margin: 0px; font-stretch: normal; line-height: normal; font-family: Monaco; background-color: rgb(255, 255, 255);" class=""><span style="font-variant-ligatures: no-common-ligatures" class="">Bus 009 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub</span></div><div style="margin: 0px; font-stretch: normal; line-height: normal; font-family: Monaco; background-color: rgb(255, 255, 255);" class=""><span style="font-variant-ligatures: no-common-ligatures" class="">Bus 010 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub</span></div><div style="margin: 0px; font-stretch: normal; line-height: normal; font-family: Monaco; background-color: rgb(255, 255, 255);" class=""><span style="font-variant-ligatures: no-common-ligatures" class="">Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub</span></div><div style="margin: 0px; font-stretch: normal; line-height: normal; font-family: Monaco; background-color: rgb(255, 255, 255);" class=""><span style="font-variant-ligatures: no-common-ligatures" class="">Bus 008 Device 004: ID 1c4f:0003 SiGma Micro HID controller</span></div><div style="margin: 0px; font-stretch: normal; line-height: normal; font-family: Monaco; background-color: rgb(255, 255, 255);" class=""><span style="font-variant-ligatures: no-common-ligatures" class=""><b class="">Bus 008 Device 002: ID 051d:0003 American Power Conversion UPS</b></span></div><div style="margin: 0px; font-stretch: normal; line-height: normal; font-family: Monaco; background-color: rgb(255, 255, 255);" class=""><span style="font-variant-ligatures: no-common-ligatures" class="">Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub</span></div><div style="margin: 0px; font-stretch: normal; line-height: normal; font-family: Monaco; background-color: rgb(255, 255, 255);" class=""><span style="font-variant-ligatures: no-common-ligatures" class="">Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub</span></div><div style="margin: 0px; font-stretch: normal; line-height: normal; font-family: Monaco; background-color: rgb(255, 255, 255);" class=""><span style="font-variant-ligatures: no-common-ligatures" class="">Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub</span></div><div style="margin: 0px; font-stretch: normal; line-height: normal; font-family: Monaco; background-color: rgb(255, 255, 255);" class=""><span style="font-variant-ligatures: no-common-ligatures" class="">Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub</span></div><div style="margin: 0px; font-stretch: normal; line-height: normal; font-family: Monaco; background-color: rgb(255, 255, 255);" class=""><span style="font-variant-ligatures: no-common-ligatures" class="">Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub</span></div><div style="margin: 0px; font-stretch: normal; line-height: normal; font-family: Monaco; background-color: rgb(255, 255, 255);" class=""><span style="font-variant-ligatures: no-common-ligatures" class="">Bus 004 Device 002: ID 06cd:0107 Keyspan USA-19 PDA</span></div><div style="margin: 0px; font-stretch: normal; line-height: normal; font-family: Monaco; background-color: rgb(255, 255, 255);" class=""><span style="font-variant-ligatures: no-common-ligatures" class="">Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub</span></div><div style="margin: 0px; font-stretch: normal; line-height: normal; font-family: Monaco; background-color: rgb(255, 255, 255);" class=""><span style="font-variant-ligatures: no-common-ligatures" class="">Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub</span></div></div><div class=""><span style="font-variant-ligatures: no-common-ligatures" class=""><br class=""></span></div><div class="">Another thing to try is to unplug the USB cable, run something like "dmesg -w" ("-w" to follow the output; otherwise just run "dmesg | tail" afterwards) and see if you see any messages about new USB devices after you re-insert the USB cable. If the Linux kernel can't see the device, neither can NUT.</div><div class=""><br class=""></div><blockquote type="cite" class=""><div class=""><span style="caret-color: rgb(0, 0, 0); font-family: Monaco; font-size: 13px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; float: none; display: inline !important;" class="">Maybe it's not a standard ethernet-to-UPS cable?</span><br style="caret-color: rgb(0, 0, 0); font-family: Monaco; font-size: 13px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class=""></div></blockquote><div class=""><br style="caret-color: rgb(0, 0, 0); font-family: Monaco; font-size: 13px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class=""></div><div class="">That's Ben's point - either it is actual Ethernet (usually found on an add-on UPS SNMP monitoring card, where the jack typically has two status LEDs, one on either side of the notch for the modular plug tab) that needs to go to another Ethernet jack on a NIC or a switch, or it is a proprietary APC cable that vaguely resembles an Ethernet cable on one end. (I was incorrect when I said 8P8C before - MGE uses 8P8C modular jacks for similar USB/serial proprietary cables.)</div><div class=""><br class=""></div><div class="">It might be this 10-pin modular connector: <a href="http://pinoutguide.com/UPS/apc_usb_cable_pinout.shtml" class="">http://pinoutguide.com/UPS/apc_usb_cable_pinout.shtml</a></div><div class=""><br class=""></div><div class=""><br class=""></div></div><br class=""></body></html>