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<p>Will do. Ball in my court for now.<br>
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<p class="x_MsoNormal" style="line-height:120%; text-autospace:none"><b><span style="color:black; letter-spacing:-0.05pt; font-family:"Calibri",sans-serif,serif,"EmojiFont"">David Zomaya</span></b><span style="color:black; letter-spacing:-0.05pt; font-family:"Calibri",sans-serif,serif,"EmojiFont""></span></p>
Tripp Lite<a href="http://www.tripplite.com/" target="_blank" rel="noopener noreferrer" id="LPNoLP"><span style="font-size:8pt; line-height:120%; color:black; letter-spacing:-0.05pt; text-decoration:none; font-family:"Calibri",sans-serif,serif,"EmojiFont""></span></a><span style="font-size:12pt; line-height:120%; font-family:"Minion Pro",serif,"EmojiFont"; color:black"></span>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Tom Cooper <tom@cooperfamily.xyz><br>
<b>Sent:</b> Wednesday, May 20, 2020 8:47:28 AM<br>
<b>To:</b> David Zomaya<br>
<b>Cc:</b> nut-upsuser<br>
<b>Subject:</b> Re: [EXTERNAL] Re: [Nut-upsuser] Help with Tripp Lite Internet600U</font>
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<div>That would be great. If there is something I can do to collect data or troubleshoot, please let me know.</div>
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<div id="Zm-_Id_-Sgn1">---- On Wed, 20 May 2020 08:51:14 -0400 <b>David Zomaya <David_Zomaya@tripplite.com></b> wrote ----<br>
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<p>I'm still working remotely, but I should be able to get something set up soon.<br>
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<p>I'll reply all here once I have something to report.<br>
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Tripp Lite<a target="_blank" href="http://www.tripplite.com/"><span class="colour" style="color:black"><span class="font" style="font-family:Calibri, sans-serif, serif, EmojiFont"><span class="size" style="font-size: 8pt; line-height: 120%; letter-spacing: -0.05pt; text-decoration: none;"></span></span></span></a><span class="colour" style="color:black"><span class="font" style="font-family:"Minion Pro", serif, EmojiFont"><span class="size" style="font-size: 12pt; line-height: 120%;"></span></span></span>
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<div dir="ltr"><span class="font" style="font-family:Calibri, sans-serif"><span class="colour" style="color:#000000"><b>From:</b> Tom Cooper <<a target="_blank" href="mailto:tom@cooperfamily.xyz">tom@cooperfamily.xyz</a>><br>
<b>Sent:</b> Wednesday, May 20, 2020 7:48:32 AM<br>
<b>To:</b> David Zomaya<br>
<b>Cc:</b> nut-upsuser<br>
<b>Subject:</b> Re: [EXTERNAL] Re: [Nut-upsuser] Help with Tripp Lite Internet600U</span></span>
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<div>I'm running Raspbian Buster, but given that the error seems to be "higher order" than a hardware issue - one of parsing the protocol? I suspect that Ubuntu would be a decent "lookalike" to model the issue. <br>
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<div>---- On Tue, 19 May 2020 22:31:56 -0400 <b>David Zomaya <<a target="_blank" href="mailto:David_Zomaya@tripplite.com">David_Zomaya@tripplite.com</a>></b> wrote ----<br>
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<p>If I installed and tested against Ubuntu, how useful would that be in general and in this specific case?
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<p>I think we've seen a few reports of issues with the newer 3024 protocols and I'd like to help get them sorted out.
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<p class="x_MsoNormal" style="line-height: 120.0%;"><b><span class="colour" style="color:black"><span class="font" style="font-family: Calibri, sans-serif, serif, EmojiFont; letter-spacing: -0.05pt;">David Zomaya</span></span></b><span class="colour" style="color:black"><span class="font" style="font-family: Calibri, sans-serif, serif, EmojiFont; letter-spacing: -0.05pt;"></span></span><br>
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Tripp Lite
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<div dir="ltr"><span class="font" style="font-family:Calibri, sans-serif"><span class="colour" style="color:rgb(0, 0, 0)"><b>From:</b> Nut-upsuser <nut-upsuser-bounces+david_zomaya=<a href="mailto:tripplite.com@alioth-lists.debian.net" target="_blank">tripplite.com@alioth-lists.debian.net</a>>
on behalf of Charles Lepple <<a href="mailto:clepple@gmail.com" target="_blank">clepple@gmail.com</a>><br>
<b>Sent:</b> Tuesday, May 19, 2020 9:24 PM<br>
<b>To:</b> Tom Cooper<br>
<b>Cc:</b> nut-upsuser<br>
<b>Subject:</b> [EXTERNAL] Re: [Nut-upsuser] Help with Tripp Lite Internet600U</span></span>
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______________________________________________________________________<br>
On May 19, 2020, at 9:21 PM, Tom Cooper <<a href="mailto:tom@cooperfamily.xyz" target="_blank">tom@cooperfamily.xyz</a>> wrote:<br>
> <br>
> Bus 001 Device 004: ID 09ae:3024 Tripp Lite <br>
> <br>
We have only had reports of success with protocol 2010 of INTERNET600U (which would be 09ae:2010 in lsusb).<br>
<br>
More details: <a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__alioth-2Dlists.debian.net_pipermail_nut-2Dupsuser_2020-2DApril_011803.html&d=DwIGaQ&c=f9s1WCuF-N6cmD_YaZ7gBg&r=lhr3k4au5dVQgHY_iS-v_t9g8PHVkn8Px_wyaupZGfQ&m=PY3fmIYRp20XyPJAWtuIoMta82maER1CGSdOB3x6HEM&s=9Ri1IbEOy_cyZZctw4a1IFxUMKAIwhu2xTRnjanyorI&e=" target="_blank">
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