<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
</head>
<body>
<style type="text/css" style="display:none;"><!-- P {margin-top:0;margin-bottom:0;} --></style>
<div id="divtagdefaultwrapper" style="font-size:12pt;color:#000000;font-family:Calibri,Helvetica,sans-serif;" dir="ltr">
<p>I'm still working remotely, but I should be able to get something set up soon.</p>
<p>I'll reply all here once I have something to report.<br>
</p>
<p><br>
</p>
<div id="Signature">
<div id="divtagdefaultwrapper" dir="ltr" style="font-size: 12pt; color: rgb(0, 0, 0); font-family: Calibri, Helvetica, sans-serif, "EmojiFont", "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols;">
<p></p>
<p class="x_MsoNormal" style="line-height:120%; text-autospace:none"><span style="color:black; letter-spacing:-0.05pt; font-family:"Calibri",sans-serif,serif,"EmojiFont"">Thank you,</span></p>
<p class="x_MsoNormal" style="line-height:120%; text-autospace:none"><b><span style="color:black; letter-spacing:-0.05pt; font-family:"Calibri",sans-serif,serif,"EmojiFont"">David Zomaya</span></b><span style="color:black; letter-spacing:-0.05pt; font-family:"Calibri",sans-serif,serif,"EmojiFont""></span></p>
Tripp Lite<a href="http://www.tripplite.com/" target="_blank" rel="noopener noreferrer" id="LPNoLP"><span style="font-size:8pt; line-height:120%; color:black; letter-spacing:-0.05pt; text-decoration:none; font-family:"Calibri",sans-serif,serif,"EmojiFont""></span></a><span style="font-size:12pt; line-height:120%; font-family:"Minion Pro",serif,"EmojiFont"; color:black"></span>
<p class="x_MsoNormal"> <br>
</p>
<p></p>
</div>
</div>
</div>
<hr style="display:inline-block;width:98%" tabindex="-1">
<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Tom Cooper <tom@cooperfamily.xyz><br>
<b>Sent:</b> Wednesday, May 20, 2020 7:48:32 AM<br>
<b>To:</b> David Zomaya<br>
<b>Cc:</b> nut-upsuser<br>
<b>Subject:</b> Re: [EXTERNAL] Re: [Nut-upsuser] Help with Tripp Lite Internet600U</font>
<div> </div>
</div>
<div>
<div style="font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 10pt;">
<div>I'm running Raspbian Buster, but given that the error seems to be "higher order" than a hardware issue - one of parsing the protocol?  I suspect that Ubuntu would be a decent "lookalike" to model the issue. </div>
<br>
<div data-zbluepencil-ignore="true" style="" class="zmail_extra"><br>
<div id="Zm-_Id_-Sgn1">---- On Tue, 19 May 2020 22:31:56 -0400 <b>David Zomaya <David_Zomaya@tripplite.com></b> wrote ----<br>
</div>
<br>
<blockquote style="border-left: 1px solid rgb(204, 204, 204); padding-left: 6px; margin: 0px 0px 0px 5px;">
<div class=" zm_4640122991689753424_parse_837378426113232307" dir="ltr">
<div dir="ltr" style="font-size: 12.0pt;color: rgb(0,0,0);font-family: Calibri, Helvetica, sans-serif;">
<p>If I installed and tested against Ubuntu, how useful would that be in general and in this specific case?
<br>
</p>
<p>I think we've seen a few reports of issues with the newer 3024 protocols and I'd like to help get them sorted out.
<br>
</p>
<p><br>
</p>
<p><br>
</p>
<div>
<div style="font-size: 12.0pt;color: rgb(0,0,0);font-family: Calibri, Helvetica, sans-serif, EmojiFont, "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols;" dir="ltr">
<p><br>
</p>
<p style="line-height: 120.0%;" class="x_MsoNormal"><span class="colour" style="color:black"><span class="font" style="font-family: Calibri, sans-serif, serif, EmojiFont; letter-spacing: -0.05pt;">Thank you,</span></span><br>
</p>
<p style="line-height: 120.0%;" class="x_MsoNormal"><b><span class="colour" style="color:black"><span class="font" style="font-family: Calibri, sans-serif, serif, EmojiFont; letter-spacing: -0.05pt;">David Zomaya</span></span></b><span class="colour" style="color:black"><span class="font" style="font-family: Calibri, sans-serif, serif, EmojiFont; letter-spacing: -0.05pt;"></span></span><br>
</p>
Tripp Lite
<p><br>
</p>
</div>
</div>
<br>
<br>
<div style="color: rgb(0,0,0);">
<div>
<hr style="display: inline-block;width: 98.0%;">
<div dir="ltr"><span class="font" style="font-family:Calibri, sans-serif"><span class="colour" style="color:#000000"><b>From:</b> Nut-upsuser <nut-upsuser-bounces+david_zomaya=<a target="_blank" href="mailto:tripplite.com@alioth-lists.debian.net">tripplite.com@alioth-lists.debian.net</a>>
 on behalf of Charles Lepple <<a target="_blank" href="mailto:clepple@gmail.com">clepple@gmail.com</a>><br>
<b>Sent:</b> Tuesday, May 19, 2020 9:24 PM<br>
<b>To:</b> Tom Cooper<br>
<b>Cc:</b> nut-upsuser<br>
<b>Subject:</b> [EXTERNAL] Re: [Nut-upsuser] Help with Tripp Lite Internet600U</span></span>
<div> <br>
</div>
</div>
</div>
<span class="size" style="font-size:13px"><span class="size" style="font-size:10pt">
<div class="x_786040436PlainText">This is an EXTERNAL email.  Please take a moment and think before clicking any links or opening any attachments from this email.  If suspicious, please forward to
<a target="_blank" href="mailto:ishelpdesk@tripplite.com">ishelpdesk@tripplite.com</a> for review.<br>
<br>
______________________________________________________________________<br>
On May 19, 2020, at 9:21 PM, Tom Cooper <<a target="_blank" href="mailto:tom@cooperfamily.xyz">tom@cooperfamily.xyz</a>> wrote:<br>
> <br>
> Bus 001 Device 004: ID 09ae:3024 Tripp Lite <br>
> <br>
We have only had reports of success with protocol 2010 of INTERNET600U (which would be 09ae:2010 in lsusb).<br>
<br>
More details: <a target="_blank" href="https://urldefense.proofpoint.com/v2/url?u=https-3A__alioth-2Dlists.debian.net_pipermail_nut-2Dupsuser_2020-2DApril_011803.html&d=DwIGaQ&c=f9s1WCuF-N6cmD_YaZ7gBg&r=lhr3k4au5dVQgHY_iS-v_t9g8PHVkn8Px_wyaupZGfQ&m=PY3fmIYRp20XyPJAWtuIoMta82maER1CGSdOB3x6HEM&s=9Ri1IbEOy_cyZZctw4a1IFxUMKAIwhu2xTRnjanyorI&e=">
https://urldefense.proofpoint.com/v2/url?u=https-3A__alioth-2Dlists.debian.net_pipermail_nut-2Dupsuser_2020-2DApril_011803.html&d=DwIGaQ&c=f9s1WCuF-N6cmD_YaZ7gBg&r=lhr3k4au5dVQgHY_iS-v_t9g8PHVkn8Px_wyaupZGfQ&m=PY3fmIYRp20XyPJAWtuIoMta82maER1CGSdOB3x6HEM&s=9Ri1IbEOy_cyZZctw4a1IFxUMKAIwhu2xTRnjanyorI&e=</a>
<br>
<br>
_______________________________________________<br>
Nut-upsuser mailing list<br>
<a target="_blank" href="mailto:Nut-upsuser@alioth-lists.debian.net">Nut-upsuser@alioth-lists.debian.net</a><br>
<a target="_blank" href="https://urldefense.proofpoint.com/v2/url?u=https-3A__alioth-2Dlists.debian.net_cgi-2Dbin_mailman_listinfo_nut-2Dupsuser&d=DwIGaQ&c=f9s1WCuF-N6cmD_YaZ7gBg&r=lhr3k4au5dVQgHY_iS-v_t9g8PHVkn8Px_wyaupZGfQ&m=PY3fmIYRp20XyPJAWtuIoMta82maER1CGSdOB3x6HEM&s=374XOzWi2asZji_KmGBZFGWtzgxtuHrjfrzcGP8Fsvw&e=">https://urldefense.proofpoint.com/v2/url?u=https-3A__alioth-2Dlists.debian.net_cgi-2Dbin_mailman_listinfo_nut-2Dupsuser&d=DwIGaQ&c=f9s1WCuF-N6cmD_YaZ7gBg&r=lhr3k4au5dVQgHY_iS-v_t9g8PHVkn8Px_wyaupZGfQ&m=PY3fmIYRp20XyPJAWtuIoMta82maER1CGSdOB3x6HEM&s=374XOzWi2asZji_KmGBZFGWtzgxtuHrjfrzcGP8Fsvw&e=</a>
<br>
_______________________________________________<br>
Nut-upsuser mailing list<br>
<a target="_blank" href="mailto:Nut-upsuser@alioth-lists.debian.net">Nut-upsuser@alioth-lists.debian.net</a><br>
<a target="_blank" href="https://urldefense.proofpoint.com/v2/url?u=https-3A__alioth-2Dlists.debian.net_cgi-2Dbin_mailman_listinfo_nut-2Dupsuser&d=DwIGaQ&c=f9s1WCuF-N6cmD_YaZ7gBg&r=lhr3k4au5dVQgHY_iS-v_t9g8PHVkn8Px_wyaupZGfQ&m=PY3fmIYRp20XyPJAWtuIoMta82maER1CGSdOB3x6HEM&s=374XOzWi2asZji_KmGBZFGWtzgxtuHrjfrzcGP8Fsvw&e=">https://urldefense.proofpoint.com/v2/url?u=https-3A__alioth-2Dlists.debian.net_cgi-2Dbin_mailman_listinfo_nut-2Dupsuser&d=DwIGaQ&c=f9s1WCuF-N6cmD_YaZ7gBg&r=lhr3k4au5dVQgHY_iS-v_t9g8PHVkn8Px_wyaupZGfQ&m=PY3fmIYRp20XyPJAWtuIoMta82maER1CGSdOB3x6HEM&s=374XOzWi2asZji_KmGBZFGWtzgxtuHrjfrzcGP8Fsvw&e=</a>
<br>
</div>
</span></span></div>
</div>
<hr>
<span class="font" style="font-family:calibri">This message is for the addressee's use only. It may contain confidential information. If you receive this message in error, please delete it and notify the sender. Tripp Lite disclaims all warranties and liabilities,
 and assumes no responsibility for viruses which may infect an email sent to you from Tripp Lite and which damage your electronic systems or information. It is your responsibility to maintain virus detection systems to prevent damage to your electronic systems
 and information.</span></div>
</blockquote>
</div>
<style style="display: none;"><br></style>
<div><br>
</div>
</div>
<br>
</div>
<hr>
<font color="grey" face="calibri">This message is for the addressee's use only. It may contain confidential information. If you receive this message in error, please delete it and notify the sender. Tripp Lite disclaims all warranties and liabilities, and assumes
 no responsibility for viruses which may infect an email sent to you from Tripp Lite and which damage your electronic systems or information. It is your responsibility to maintain virus detection systems to prevent damage to your electronic systems and information.
</font>
</body>
</html>