<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<title></title>
</head>
<body>
<div name="messageBodySection">
<div dir="auto">Ok guys,<br />
<br />
So we just had a storm roll through and of course we lost power for just a split second. This time I was actually home for it. Sure enough, the servers shutdown and wouldn’t boot all the way up until I restarted my Synology. I grep’d the syslog and here’s the results:<br /></div>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">proton@proton:~$ sudo grep upsmon /var/log/syslog</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">Aug 6 19:19:09 proton upsmon[1552]: UPS ups@192.168.1.70 on battery</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">Aug 6 19:19:14 proton upsmon[1552]: UPS ups@192.168.1.70 on line power</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">Aug 6 19:19:44 proton upsmon[1552]: UPS ups@192.168.1.70: forced shutdown in progress</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">Aug 6 19:19:44 proton upsmon[1552]: Executing automatic power-fail shutdown</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">Aug 6 19:19:45 proton upsmon[1552]: Auto logout and shutdown proceeding</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;"><strong>Aug 6 19:19:50 proton upsmon.conf: UPS status is </strong></blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">Aug 6 19:19:59 proton upsmon[1545]: fopen /run/nut/upsmon.pid: No such file or directory</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">Aug 6 19:19:59 proton upsmon[1545]: UPS: ups@192.168.1.70 (slave) (power value 1)</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">Aug 6 19:19:59 proton upsmon[1545]: Using power down flag file /etc/killpower</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">Aug 6 19:19:59 proton systemd[1]: nut-monitor.service: Can't open PID file /run/nut/upsmon.pid (yet?) after start: Operation not permitted</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">Aug 6 19:19:59 proton upsmon[1557]: Startup successful</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">Aug 6 19:19:59 proton upsmon[1558]: UPS [ups@192.168.1.70]: connect failed: Connection failure: Network is unreachable</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">Aug 6 19:19:59 proton upsmon[1558]: Communications with UPS ups@192.168.1.70 lost</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">Aug 6 19:20:04 proton upsmon[1558]: UPS [ups@192.168.1.70]: connect failed: Connection failure: Network is unreachable</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">Aug 6 19:20:04 proton upsmon[1558]: UPS ups@192.168.1.70 is unavailable</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">Aug 6 19:28:03 proton upsmon[1558]: Communications with UPS ups@192.168.1.70 established</blockquote>
<div dir="auto"><br /></div>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">proton@proton:~$ sudo upsc UPS@192.168.1.70</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">Init SSL without certificate database</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">battery.charge: 100</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">battery.charge.low: 10</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">battery.charge.warning: 50</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">battery.date: 2001/09/25</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">battery.mfr.date: 2016/12/11</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">battery.runtime: 2076</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">battery.runtime.low: 120</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">battery.type: PbAc</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">battery.voltage: 13.6</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">battery.voltage.nominal: 12.0</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">device.mfr: American Power Conversion</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">device.model: Back-UPS NS 650M1</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">device.serial: 4B1650P02109 </blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">device.type: ups</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">driver.name: usbhid-ups</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">driver.parameter.pollfreq: 30</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">driver.parameter.pollinterval: 5</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">driver.parameter.port: auto</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">driver.version: DSM6-2-25364-191230</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">driver.version.data: APC HID 0.95</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">driver.version.internal: 0.38</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">input.sensitivity: medium</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">input.transfer.high: 139</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">input.transfer.low: 92</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">input.transfer.reason: input voltage out of range</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">input.voltage: 121.0</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">input.voltage.nominal: 120</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">ups.beeper.status: enabled</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">ups.delay.shutdown: 20</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">ups.firmware: 929.a5 .D USB FW</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">ups.load: 15</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">ups.mfr: American Power Conversion</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">ups.mfr.date: 2016/12/11</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">ups.model: Back-UPS NS 650M1</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">ups.productid: 0002</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">ups.realpower.nominal: 360</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">ups.serial: 4B1650P02109 </blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">ups.status: OL</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">ups.test.result: No test initiated</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">ups.timer.reboot: 0</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">ups.timer.shutdown: -1</blockquote>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">ups.vendorid: 051d</blockquote>
<div dir="auto"><br />
Looks like what we did earlier didn’t work as it just says “UPS Status is” with nothing after it. Also after grep’d the syslog I got the current status of the UPS.<br />
<br />
What do you think? I really just don’t understand what the heck is going on. Like I said before, whenever I test manually it works! This is crazy.<br />
<br />
Thanks for all your help,<br />
<br />
Todd</div>
</div>
<div name="messageSignatureSection"><br />
<p style="margin: 0px; font-stretch: normal; line-height: normal; font-family: "Helvetica Neue"; color: rgb(34, 34, 34);">--</p>
<p style="margin: 0px; font-stretch: normal; line-height: normal; font-family: "Helvetica Neue"; color: rgb(51, 51, 51);"><span style="color: #222222"><b>Todd Benivegna</b></span> <span style="color: #222222">//</span> <a href="mailto:todd@benivegna.com">todd@benivegna.com</a></p>
</div>
<div name="messageReplySection">On Aug 5, 2020, 7:29 AM -0400, Todd Benivegna <todd@benivegna.com>, wrote:<br />
<blockquote type="cite" style="border-left-color: grey; border-left-width: thin; border-left-style: solid; margin: 5px 5px;padding-left: 10px;">
<div name="messageBodySection">
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">grep nut /etc/passwd</blockquote>
<div dir="auto"><br />
nut:x:129:134::/var/lib/nut:/usr/sbin/nologin<br />
<br /></div>
<blockquote style="border-left-color: rgb(26, 188, 156); margin: 0px; padding-left: 10px; border-left-width: thin; border-left-style: solid; padding-bottom: 5px; padding-top: 5px;">In your manual test do you restore utility power after 3-5 seconds?</blockquote>
<div dir="auto">Yes, I have tried that. I have also tried less than one second. I’ve tried for 1-2 minutes, for 3-5 minutes, I’ve tried just about every length of time and all appears Ok when I manually test.</div>
</div>
<div name="messageSignatureSection"><br />
<p style="margin: 0px; font-stretch: normal; line-height: normal; font-family: "Helvetica Neue"; color: rgb(34, 34, 34);">--</p>
<p style="margin: 0px; font-stretch: normal; line-height: normal; font-family: "Helvetica Neue"; color: rgb(51, 51, 51);"><span style="color: #222222"><b>Todd Benivegna</b></span> <span style="color: #222222">//</span> <a href="mailto:todd@benivegna.com">todd@benivegna.com</a></p>
</div>
<div name="messageReplySection">On Aug 5, 2020, 3:26 AM -0400, Roger Price <roger@rogerprice.org>, wrote:<br />
<blockquote type="cite" style="border-left-color: grey; border-left-width: thin; border-left-style: solid; margin: 5px 5px;padding-left: 10px;">On Tue, 4 Aug 2020, Todd Benivegna wrote:<br />
<br />
<blockquote type="cite">Sorry. I've lost the thread here, what is the "it" you refer to?<br />
<br />
I’m not an linux expert so you’ll have to bear with me, but I guess the it I<br />
was referring to whatever NUT is using since what we’re editing is a config<br />
file, not a script; it doesn’t have a shebang at the top.<br /></blockquote>
<br />
The command sequence specified by the SHUTDOWNCMD declaration is called from<br />
upsmon (a program written in C).<br />
<br />
<blockquote type="cite">If you run the command<br />
grep nut /etc/password<br />
<br />
I got: grep: /etc/password: No such file or directory<br /></blockquote>
<br />
Sorry, my mistake it should be<br />
<br />
grep nut /etc/passwd<br />
<br />
<blockquote type="cite">That may seem to be the case, however, whenever I test by manually pulling the<br />
power, the servers stay up and all appears normal. It has happened three<br />
times now where I am away and the power goes out for 3-5 seconds and the<br />
servers shutdown and will stay down, even if I try to power back on, until I<br />
restart the Synology NAS.<br /></blockquote>
<br />
In your manual test do you restore utility power after 3-5 seconds?<br />
<br />
Roger<br />
_______________________________________________<br />
Nut-upsuser mailing list<br />
Nut-upsuser@alioth-lists.debian.net<br />
https://alioth-lists.debian.net/cgi-bin/mailman/listinfo/nut-upsuser</blockquote>
</div>
</blockquote>
</div>
</body>
</html>