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Please excuse brevity, I'm on mobile.<br>
<br>
You should be able to add the productid to the ups.conf<br>
<br>
See <br>
https://alioth-lists.debian.net/pipermail/nut-upsdev/2020-June/007473.html<br>
<br>
Thank you,<br>
David Zomaya <br>
Tripp Lite
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Nut-upsuser <nut-upsuser-bounces+david_zomaya=tripplite.com@alioth-lists.debian.net> on behalf of Tim Gallagher via Nut-upsuser <nut-upsuser@alioth-lists.debian.net><br>
<b>Sent:</b> Sunday, January 3, 2021 11:08:24 AM<br>
<b>To:</b> nut-upsuser@lists.alioth.debian.org<br>
<b>Subject:</b> [EXTERNAL] [Nut-upsuser] My new Tripplite UPS isn't supported</font>
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<div dir="ltr">I purchased a Tripplite SMART500RT1U which NUT HCL shows as supported. I am running TrueNAS Core 12.0-U1 which has NUT functionality. The UPS identifies immediately when plugged in with USB, driver set to usbhid-ups, port doesn't matter but
set to AUTO. It looks like this productid (09ae:3026) needs added to the driver. Until that happens can I add the -x ProductID somewhere to make it run correctly?<br>
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<div><b>Problem</b>: UPS not yet supported</div>
<div>% sudo upsdrvctl start<br>
Network UPS Tools - UPS driver controller 2.7.4<br>
Network UPS Tools - Generic HID driver 0.41 (2.7.4)<br>
USB communication driver 0.33<br>
Duplicate driver instance detected! Terminating other driver!<br>
This TrippLite device (09ae:3026) is not (or perhaps not yet) supported<br>
by usbhid-ups. Please make sure you have an up-to-date version of NUT. If<br>
this does not fix the problem, try running the driver with the<br>
'-x productid=3026' option. Please report your results to the NUT user's<br>
mailing list <<a href="mailto:nut-upsuser@lists.alioth.debian.org">nut-upsuser@lists.alioth.debian.org</a>>.<br>
<br>
No matching HID UPS found<br>
Driver failed to start (exit status=1)<br>
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<div><b>Driver ran with productid as suggested</b></div>
<div>% sudo /usr/local/libexec/nut/usbhid-ups -a SMART500RT1U -x productid=3026<br>
Network UPS Tools - Generic HID driver 0.41 (2.7.4)<br>
USB communication driver 0.33<br>
Using subdriver: TrippLite HID 0.82<b><br>
</b></div>
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<div><i>succes? </i></div>
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