<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
</head>
<body dir="ltr">
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Absolutely.</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
The issue showed up with shipping firmware but persists after I loaded<span class="uptimevals"> 20.0.1.118</span>. Hardware S/N is 3104JLCPS795200451.</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Is there any hope for using it over SNMP with NUT instead? It has a web card installed, but It didn't seem like TrippLite MIBs were in NUT yet, or at least not in v2.7.4-8 that apt pulled in. I tested both "auto" and "ietf" MIB options in my config. IETF yielded
some values but several uninterpreted/error values, too.<br>
</div>
<div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div id="Signature">
<div>
<div></div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
<img class="EmojiInsert" style="max-width:100%" data-outlook-trace="F:1|T:1" src="cid:867ffc5f-a3f9-46a8-9769-ad5369a0d4c7"><br>
</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
IT & Office Manager<br>
</div>
</div>
</div>
</div>
<div id="appendonsend"></div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
<br>
</div>
<div dir="ltr" style="mso-line-height-rule:exactly;-webkit-text-size-adjust:100%;direction:ltr;"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;"><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="font-size:0;color:#008000;font-style:normal;font-weight:400;white-space:normal;"><tr style="font-size:18.67px;"><td align="left" style="padding:15px 0 0;vertical-align:top;font-family:'Microsoft Sans Serif',sans-serif;"><span style="font-family:Webdings;">P<span style="font-family:remialcxesans;font-size:1px;color:#FFFFFF;line-height:1px;"></span></span><span style="font-size:10.67px;"> Please consider the environment before printing this e-mail.</span></td></tr></table></td></tr><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="white-space:nowrap;color:#C0C0C0;font-size:14.67px;font-family:Calibri,Arial,sans-serif;font-weight:400;font-style:normal;text-align:justify;"><tr style="font-size:12px;"><td style="font-family:Calibri,Arial,sans-serif;"><br />‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑<br />Disclaimer<br /><br />This message may contain confidential information and is intended only for the individual(s) or entities named above. Any review, retransmission, dissemination, distribution, copying or other use of this information by persons or entities other than the intended recipient is prohibited. Please notify the sender immediately by e‑mail if you have received this e‑mail by mistake and delete this e‑mail from any and all computers it may be stored on. No liability is accepted for any errors or omissions in the contents of this message which arise as a result of e‑mail transmission. If verification is required, please request a hard‑copy version. No liability is accepted for any damage caused by any virus transmitted by this e‑mail. The recipient should check this e‑mail and any attachments for the presence of viruses.</td></tr></table></td></tr></table></div><hr tabindex="-1" style="display:inline-block; width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" face="Calibri, sans-serif" color="#000000"><b>From:</b> David Zomaya <David_Zomaya@tripplite.com><br>
<b>Sent:</b> Wednesday, August 18, 2021 04:39<br>
<b>To:</b> Aaron Stewart <aaron.stewart@baymaterials.com>; nut-upsuser@alioth-lists.debian.net <nut-upsuser@alioth-lists.debian.net><br>
<b>Subject:</b> Re: Tripp-Lite USB "REMOTE SHUTDOWN"</font>
<div> </div>
</div>
<div>
<p style="margin:10px; border:2px solid RED; padding:10px; color:black; display:inline-block; background-color:transparent">
<strong>Warning:</strong> This email originated from outside of Straumann’s trusted e-mail environment. Do not click any links or open attachments unless you recognize the sender and have confidence the content is safe.</p>
<br>
<br>
<div>Hi Aaron,<br>
<br>
I actually have one of the units from back then now and investigation is ongoing.<br>
<br>
I don't have a quick fix for you at this point, but can you shoot me your serial number and what firmware you loaded?
<br>
<br>
Thank you,<br>
David Zomaya<br>
Tripp Lite<br>
<br>
david_zomaya@tripplite.com<br>
<br>
<br>
<hr tabindex="-1" style="display:inline-block; width:98%">
<div id="x_divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" face="Calibri, sans-serif" color="#000000"><b>From:</b> Nut-upsuser <nut-upsuser-bounces+david_zomaya=tripplite.com@alioth-lists.debian.net> on behalf of Aaron Stewart <aaron.stewart@baymaterials.com><br>
<b>Sent:</b> Tuesday, August 17, 2021 4:53:00 PM<br>
<b>To:</b> nut-upsuser@alioth-lists.debian.net<br>
<b>Subject:</b> [EXTERNAL] [Nut-upsuser] Tripp-Lite USB "REMOTE SHUTDOWN"</font>
<div> </div>
</div>
<div><font size="2" face="verdana,arial,sans-serif" color="#C11B17"><span>This is an
<b>EXTERNAL</b> email. Please take a moment and think before clicking any links or opening any attachments from this email. If suspicious, please forward to ishelpdesk@tripplite.com for review.</span></font>
<hr>
<div>Around March this year there was a thread on this mailing list “https://alioth-lists.debian.net/pipermail/nut-upsuser/2021-March/012332.html“. I appear to be running into the exact same issue, so I was hoping there was some resolution I could borrow wisdom
from. Within seconds of connecting the USB cable from a ProxMox 6 server (Kernel 5.4.128) to a Tripp Lite SU2200RTXLCD2U , the UPS triggers “OUTPUT OFF REMOTE SHUTDOWN” and…cuts off output. Amazingly, this stack (NUT + server + USB + TrippLite UPS) worked
beautifully at first, but has exhibited this behavior ever since I tested with “upsmon -c fsd”, and persisted through reboots. Was there any resolution to the prior discussion I can borrow from? Any flag or setting I should check on NUT? I already loaded the
newest available firmware on the TrippLite unit. If I tail the upsmon log(s) when I plug the UPS in, the shutdown happens before the driver recognizes the device, leading me to assume like the previous poster this is out in the kernel/USB system somewhere.
Thanks, Aaron </div>
<div dir="ltr" style="direction:ltr">
<table style="width:100%" cellspacing="0" cellpadding="0" border="0">
<tbody>
<tr style="font-size:0">
<td style="vertical-align:top" align="left">
<table style="font-size:0; color:#008000; font-style:normal; font-weight:400; white-space:normal" cellspacing="0" cellpadding="0" border="0">
<tbody>
<tr style="font-size:18.67px">
<td style="padding:15px 0 0; vertical-align:top; font-family:'Microsoft Sans Serif',sans-serif" align="left">
<span style="font-family:Webdings">P<span style="font-family:remialcxesans; font-size:1px; color:#FFFFFF; line-height:1px"></span></span><span style="font-size:10.67px"> Please consider the environment before printing this e-mail.</span></td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr style="font-size:0">
<td style="vertical-align:top" align="left">
<table style="white-space:nowrap; color:#C0C0C0; font-size:14.67px; font-family:Calibri,Arial,sans-serif; font-weight:400; font-style:normal; text-align:justify" cellspacing="0" cellpadding="0" border="0">
<tbody>
<tr style="font-size:12px">
<td style="font-family:Calibri,Arial,sans-serif"><br>
‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑‑<br>
Disclaimer<br>
<br>
This message may contain confidential information and is intended only for the individual(s) or entities named above. Any review, retransmission, dissemination, distribution, copying or other use of this information by persons or entities other than the intended recipient is prohibited. Please notify the sender immediately by e‑mail if you have received this e‑mail by mistake and delete this e‑mail from any and all computers it may be stored on. No liability is accepted for any errors or omissions in the contents of this message which arise as a result of e‑mail transmission. If verification is required, please request a hard‑copy version. No liability is accepted for any damage caused by any virus transmitted by this e‑mail. The recipient should check this e‑mail and any attachments for the presence of viruses.</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
</div>
<hr>
<font face="calibri" color="grey">This message is for the addressee's use only. It may contain confidential information. If you receive this message in error, please delete it and notify the sender. Tripp Lite disclaims all warranties and liabilities, and assumes
no responsibility for viruses which may infect an email sent to you from Tripp Lite and which damage your electronic systems or information. It is your responsibility to maintain virus detection systems to prevent damage to your electronic systems and information.
</font></div>
</div>
</body>
</html>