<div dir="auto">Sounds like some other program is holding the port. Have you stopped other NUT drivers for the device (e.g. via auto-resuscitating services) before starting this one? Does udev, ugen or similar facility have the configuration to hand off this device to NUT run-time user? (BTW, if you are now testing a custom build - was it configured to use same accounts as pre-packaged variant)?</div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Mar 24, 2023, 18:46 Laurent Taieb <<a href="mailto:laurenttaieb@free.fr">laurenttaieb@free.fr</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div lang="FR" link="blue" vlink="purple" style="word-wrap:break-word"><div class="m_3254825441033568177WordSection1"><p class="MsoNormal"><span>Hi Jim,<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US">I have 2 drivers which have launched well connecting 2 APC UPS (both with usbhid-ups)<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US">They have both bus & serial set.<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US">The Eaton is the third one. I have removed serial and bus from the configuration.<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US"><u></u> <u></u></span></p><p class="MsoNormal"><span lang="EN-US"> driver : usbhid-ups<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US"> port = auto<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US"> vendorid = 0463<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US"> productid = ffff<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US"> pollonly<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US"><u></u> <u></u></span></p><p class="MsoNormal"><span lang="EN-US">I have highlighted the errors while launching the driver: <u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US"><u></u> <u></u></span></p><p class="MsoNormal"><span lang="EN-US">0.039057 [D2] Checking device 4 of 10 (214B/7250)<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US"> 0.039099 [D1] Failed to open device (214B/7250), skipping: Access denied (insufficient permissions)<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US"> 0.039109 [D2] Checking device 5 of 10 (0463/FFFF)<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US"> <span style="color:red"> 0.956144 [D1] nut_libusb_open get iManufacturer failed, retrying...<u></u><u></u></span></span></p><p class="MsoNormal"><span lang="EN-US" style="color:red"> 0.956518 [D1] nut_libusb_open get iManufacturer failed, retrying...<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US" style="color:red"> 0.956836 [D1] nut_libusb_open get iManufacturer failed, retrying...<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US" style="color:red"> 0.957291 [D1] nut_libusb_open get iProduct failed, retrying...<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US" style="color:red"> 0.957708 [D1] nut_libusb_open get iProduct failed, retrying...<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US" style="color:red"> 0.958098 [D1] nut_libusb_open get iProduct failed, retrying...<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US" style="color:red"> 0.958135 [D2] - VendorID: 0463<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US"> 0.958184 [D2] - ProductID: ffff<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US"> 0.958207 [D2] - Manufacturer: unknown<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US"> 0.958254 [D2] - Product: unknown<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US"> 0.958274 [D2] - Serial Number: unknown<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US"> 0.958297 [D2] - Bus: 002<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US"> 0.958372 [D2] - Device: unknown<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US"> 0.958391 [D2] - Device release number: 0001<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US"> 0.958432 [D2] Trying to match device<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US"> 0.958475 [D2] match_function_subdriver (non-SHUT mode): matching a device...<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US"> 0.958505 [D3] match_function_regex: matching a device...<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US"> 0.958605 [D2] Device matches<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US"> 0.958636 [D2] Reading first configuration descriptor<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US"> 0.958682 [D3] libusb_kernel_driver_active() returned 1 (driver active)<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US"> 0.958715 [D2] successfully set kernel driver auto-detach flag<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US"> 0.961730 [D2] Claimed interface 0 successfully<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US"> 0.961788 [D3] nut_usb_set_altinterface: skipped libusb_set_interface_alt_setting(udev, 0, 0)<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US"> <span style="color:red"> 0.962067 [D2] Unable to get HID descriptor (Pipe error)<u></u><u></u></span></span></p><p class="MsoNormal"><span lang="EN-US"> 0.962127 [D3] HID descriptor length (method 1) -1<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US"> 0.962169 [D3] HID descriptor, method 2: (9 bytes) => 09 21 10 01 21 01 22 e1 01<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US"> 0.962201 [D3] HID descriptor length (method 2) 481<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US"> 0.962309 [D2] HID descriptor length 481<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US" style="color:red"> 0.962697 [D2] Unable to get Report descriptor: Resource temporarily unavailable<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US" style="color:red">…<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US" style="color:red"> 0.963687 [D2] libusb1: No appropriate HID device found<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US" style="color:red"> 0.963784 libusb1: Could not open any HID devices: insufficient permissions on everything<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US" style="color:red"> 0.963810 No matching HID UPS found<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US"><u></u> <u></u></span></p><p class="MsoNormal"><span lang="EN-US"><u></u> <u></u></span></p><p class="MsoNormal"><span lang="EN-US">Thanks for your help.<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US">Laurent<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN-US"><u></u> <u></u></span></p><p class="MsoNormal"><span lang="EN-US"><u></u> <u></u></span></p><div style="border:none;border-top:solid #b5c4df 1.0pt;padding:3.0pt 0cm 0cm 0cm"><p class="MsoNormal"><b><span style="font-size:12.0pt;color:black">De : </span></b><span style="font-size:12.0pt;color:black">Jim Klimov <<a href="mailto:jimklimov%2Bnut@gmail.com" target="_blank" rel="noreferrer">jimklimov+nut@gmail.com</a>><br><b>Date : </b>jeudi 23 mars 2023 à 22:44<br><b>À : </b>"<a href="mailto:laurenttaieb@free.fr" target="_blank" rel="noreferrer">laurenttaieb@free.fr</a>" <<a href="mailto:laurenttaieb@free.fr" target="_blank" rel="noreferrer">laurenttaieb@free.fr</a>><br><b>Cc : </b>nut-upsuser Mailing List <<a href="mailto:nut-upsuser@lists.alioth.debian.org" target="_blank" rel="noreferrer">nut-upsuser@lists.alioth.debian.org</a>><br><b>Objet : </b>Re: [Nut-upsuser] Question on EATON UPS<u></u><u></u></span></p></div><div><p class="MsoNormal"><u></u> <u></u></p></div><div><div><p class="MsoNormal">The "unknown" fields mean the driver did not get that piece of information from libusb. In case of Manufacturer/Product which are unknown in the later post, but known in the first, I suppose you had another driver running, or the kernel still owned it (udev misbehavior, not handing it off after reconnections, etc.) and so exclusive access was not given to the new (currently reporting) process.<u></u><u></u></p></div><div><p class="MsoNormal"><u></u> <u></u></p></div><div><p class="MsoNormal">The "Device" matching specifically had a problem fixed in the master branch a few months ago. You can try to comment it away from your ups.conf for a quick workaround, and match by remaining fields (assuming their values are correct).<u></u><u></u></p></div><div><p class="MsoNormal"><u></u> <u></u></p></div><div><p class="MsoNormal">Hope this helps,<u></u><u></u></p></div><div><p class="MsoNormal">Jim Klimov<u></u><u></u></p></div></div><p class="MsoNormal"><u></u> <u></u></p><div><div><p class="MsoNormal">On Thu, Mar 9, 2023 at 7:51 PM Laurent Taieb via Nut-upsuser <<a href="mailto:nut-upsuser@alioth-lists.debian.net" target="_blank" rel="noreferrer">nut-upsuser@alioth-lists.debian.net</a>> wrote:<u></u><u></u></p></div><blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm"><div><div><div><p class="MsoNormal">Thanks Larry,<u></u><u></u></p><p class="MsoNormal">I tried.<u></u><u></u></p><p class="MsoNormal"><span lang="EN-US">Got the following traces and the driver doesn’t start.</span><u></u><u></u></p><p class="MsoNormal"><span lang="EN-US"> </span><u></u><u></u></p><p class="MsoNormal"><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black"> 1.036797</span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:#fd851a"> </span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black">[D2] - VendorID: 0463</span><u></u><u></u></p><p class="MsoNormal"><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black"> 1.036812</span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:#fd851a"> </span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black">[D2] - ProductID: ffff</span><u></u><u></u></p><p class="MsoNormal"><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black"> 1.036826</span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:#fd851a"> </span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black">[D2] - Manufacturer: unknown</span><u></u><u></u></p><p class="MsoNormal"><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black"> 1.036840</span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:#fd851a"> </span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black">[D2] - Product: unknown</span><u></u><u></u></p><p class="MsoNormal"><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black"> 1.036872</span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:#fd851a"> </span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black">[D2] - Serial Number: unknown</span><u></u><u></u></p><p class="MsoNormal"><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black"> 1.036912</span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:#fd851a"> </span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black">[D2] - Bus: 002</span><u></u><u></u></p><p class="MsoNormal"><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black"> 1.036942</span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:#fd851a"> </span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black">[D2] - Device: unknown</span><u></u><u></u></p><p class="MsoNormal"><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black"> 1.036965</span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:#fd851a"> </span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black">[D2] - Device release number: 0001</span><u></u><u></u></p><p class="MsoNormal"><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black"> 1.036980</span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:#fd851a"> </span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black">[D2] Trying to match device</span><u></u><u></u></p><p class="MsoNormal"><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black"> 1.037008</span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:#fd851a"> </span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black">[D2] match_function_subdriver (non-SHUT mode): matching a device...</span><u></u><u></u></p><p class="MsoNormal"><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black"> 1.037044</span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:#fd851a"> </span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black">[D3] match_function_regex: matching a device...</span><u></u><u></u></p><p class="MsoNormal"><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black"> 1.037102</span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:#fd851a"> </span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black">[D2] Device matches</span><u></u><u></u></p><p class="MsoNormal"><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black"> 1.037131</span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:#fd851a"> </span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black">[D2] Reading first configuration descriptor</span><u></u><u></u></p><p class="MsoNormal"><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black"> 1.037187</span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:#fd851a"> </span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black">[D3] libusb_kernel_driver_active() returned 1 (driver active)</span><u></u><u></u></p><p class="MsoNormal"><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black"> 1.037220</span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:#fd851a"> </span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black">[D2] successfully set kernel driver auto-detach flag</span><u></u><u></u></p><p class="MsoNormal"><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black"> 1.040994</span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:#fd851a"> </span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black">[D2] Claimed interface 0 successfully</span><u></u><u></u></p><p class="MsoNormal"><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black"> 1.041063</span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:#fd851a"> </span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black">[D3] nut_usb_set_altinterface: skipped libusb_set_interface_alt_setting(udev, 0, 0)</span><u></u><u></u></p><p class="MsoNormal"><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black"> 1.041438</span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:#fd851a"> </span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black">[D2] Unable to get HID descriptor (Pipe error)</span><u></u><u></u></p><p class="MsoNormal"><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black"> 1.041480</span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:#fd851a"> </span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black">[D3] HID descriptor length (method 1) -1</span><u></u><u></u></p><p class="MsoNormal"><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black"> 1.041530</span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:#fd851a"> </span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black">[D3] HID descriptor, method 2: (9 bytes) => 09 21 10 01 21 01 22 e1 01</span><u></u><u></u></p><p class="MsoNormal"><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black"> 1.041566</span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:#fd851a"> </span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black">[D3] HID descriptor length (method 2) 481</span><u></u><u></u></p><p class="MsoNormal"><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black"> 1.041605</span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:#fd851a"> </span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black">[D2] HID descriptor length 481</span><u></u><u></u></p><p class="MsoNormal"><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black"> 1.041926</span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:#fd851a"> </span><span lang="EN-US" style="font-size:8.5pt;font-family:Menlo;color:black">[D2] Unable to get Report descriptor: Resource temporarily unavailable</span><u></u><u></u></p><p class="MsoNormal"><span lang="EN-US"> </span><u></u><u></u></p><p class="MsoNormal"><span lang="EN-US">Any idea ?</span><u></u><u></u></p><p class="MsoNormal"><span lang="EN-US"> </span><u></u><u></u></p><p class="MsoNormal"><span lang="EN-US">Thanks</span><u></u><u></u></p><p class="MsoNormal"><span lang="EN-US">Laurent</span><u></u><u></u></p><p class="MsoNormal"><span lang="EN-US"> </span><u></u><u></u></p><div style="border:none;border-top:solid windowtext 1.0pt;padding:3.0pt 0cm 0cm 0cm;border-color:currentcolor currentcolor"><p class="MsoNormal"><b><span style="font-size:12.0pt;color:black">De : </span></b><span style="font-size:12.0pt;color:black">Nut-upsuser <nut-upsuser-bounces+laurenttaieb=<a href="mailto:free.fr@alioth-lists.debian.net" target="_blank" rel="noreferrer">free.fr@alioth-lists.debian.net</a>> au nom de Larry Fahnoe via Nut-upsuser <<a href="mailto:nut-upsuser@alioth-lists.debian.net" target="_blank" rel="noreferrer">nut-upsuser@alioth-lists.debian.net</a>><br><b>Répondre à : </b>Larry Fahnoe <<a href="mailto:fahnoe@fahnoetech.com" target="_blank" rel="noreferrer">fahnoe@fahnoetech.com</a>><br><b>Date : </b>jeudi 9 mars 2023 à 18:59<br><b>À : </b>nut-upsuser Mailing List <<a href="mailto:nut-upsuser@lists.alioth.debian.org" target="_blank" rel="noreferrer">nut-upsuser@lists.alioth.debian.org</a>><br><b>Objet : </b>Re: [Nut-upsuser] Question on EATON UPS</span><u></u><u></u></p></div><div><p class="MsoNormal"> <u></u><u></u></p></div><div><p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Arial",sans-serif">On Thursday, March 9th, 2023 at 8:34 AM, Dan Langille via Nut-upsuser <<a href="mailto:nut-upsuser@alioth-lists.debian.net" target="_blank" rel="noreferrer">nut-upsuser@alioth-lists.debian.net</a>> wrote:</span><u></u><u></u></p></div><div><p class="MsoNormal" style="margin-bottom:12.0pt"><u></u> <u></u></p><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt"><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt"><div><p class="MsoNormal"><span lang="EN-US">The UPS has been defined in ups.conf as:</span><u></u><u></u></p><p class="m_3254825441033568177m3543419294502224196p1"><span class="m_3254825441033568177m3543419294502224196s1"><span lang="EN-US">[myups3]</span></span><u></u><u></u></p><p class="m_3254825441033568177m3543419294502224196p1"><span class="m_3254825441033568177m3543419294502224196s1"><span lang="EN-US">driver : usbhid-ups</span></span><u></u><u></u></p><p class="m_3254825441033568177m3543419294502224196p1"><span class="m_3254825441033568177m3543419294502224196s1"><span lang="EN-US">port = auto</span></span><u></u><u></u></p><p class="m_3254825441033568177m3543419294502224196p1"><span class="m_3254825441033568177m3543419294502224196s1"><span lang="EN-US">vendorid = 0463</span></span><u></u><u></u></p><p class="m_3254825441033568177m3543419294502224196p1"><span class="m_3254825441033568177m3543419294502224196s1"><span lang="EN-US">productid = ffff</span></span><u></u><u></u></p><p class="m_3254825441033568177m3543419294502224196p1"><span class="m_3254825441033568177m3543419294502224196s1"><span lang="EN-US">desc = "5S"</span></span><u></u><u></u></p><p class="m_3254825441033568177m3543419294502224196p1"><span class="m_3254825441033568177m3543419294502224196s1">bus = 002</span><u></u><u></u></p><p class="m_3254825441033568177m3543419294502224196p1"><span class="m_3254825441033568177m3543419294502224196s1">device = 014</span><span class="m_3254825441033568177m3543419294502224196apple-converted-space"> </span><u></u><u></u></p><p class="m_3254825441033568177m3543419294502224196p1"><span class="m_3254825441033568177m3543419294502224196s1">pollonly</span><u></u><u></u></p></div></blockquote><p class="MsoNormal">I have only:<br><br>[ups02]<br>driver=usbhid-ups<br>port=auto<u></u><u></u></p><div><p class="MsoNormal">serial = [redacted]<u></u><u></u></p></div></blockquote><div><p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:black"> </span><u></u><u></u></p></div><div><p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:black">I have an Eaton 5P750 connected via USB and agree, a less specific entry in ups.conf works fine for me:</span><u></u><u></u></p></div><div><p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:black"> </span><u></u><u></u></p></div><div><p style="margin:0cm"><span style="font-size:10.0pt;font-family:Menlo;color:black">[ups]</span><u></u><u></u></p><p style="margin:0cm"><span style="font-size:10.0pt;font-family:Menlo;color:black"> driver = usbhid-ups</span><u></u><u></u></p><p style="margin:0cm"><span style="font-size:10.0pt;font-family:Menlo;color:black"> port = auto</span><u></u><u></u></p><p style="margin:0cm"><span style="font-size:10.0pt;font-family:Menlo;color:black"> vendorid = 0463</span><u></u><u></u></p><p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:black"> </span><u></u><u></u></p></div><div><p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:black">--Larry</span><u></u><u></u></p></div><p class="MsoNormal"> <u></u><u></u></p></div><p class="MsoNormal">_______________________________________________ Nut-upsuser mailing list <a href="mailto:Nut-upsuser@alioth-lists.debian.net" target="_blank" rel="noreferrer">Nut-upsuser@alioth-lists.debian.net</a> <a href="https://alioth-lists.debian.net/cgi-bin/mailman/listinfo/nut-upsuser" target="_blank" rel="noreferrer">https://alioth-lists.debian.net/cgi-bin/mailman/listinfo/nut-upsuser</a> <u></u><u></u></p></div></div><p class="MsoNormal">_______________________________________________<br>Nut-upsuser mailing list<br><a href="mailto:Nut-upsuser@alioth-lists.debian.net" target="_blank" rel="noreferrer">Nut-upsuser@alioth-lists.debian.net</a><br><a href="https://alioth-lists.debian.net/cgi-bin/mailman/listinfo/nut-upsuser" target="_blank" rel="noreferrer">https://alioth-lists.debian.net/cgi-bin/mailman/listinfo/nut-upsuser</a><u></u><u></u></p></div></blockquote></div></div></div>
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