<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body style="overflow-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;"><div dir="auto" style="overflow-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;">Hi guys<div>I just struggling to configure my EPYC Neon UPS (it appears like Cyber Power System, Inc. PR1500LCDRT2U UPS) using NUT on my Home Assistant server.</div><div>I installed official NUT from HACS add-ons and I placed a very easy config:</div><div><pre class="notranslate" style="orphans: 2; widows: 2; box-sizing: border-box; font-family: ui-monospace, SFMono-Regular, "SF Mono", Menlo, Consolas, "Liberation Mono", monospace; font-size: 11.9px; margin-top: 0px; margin-bottom: 16px; overflow-wrap: normal; padding: 16px; overflow: auto; line-height: 1.45; color: rgb(31, 35, 40); border-radius: 6px; font-variant-ligatures: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><code class="notranslate" style="box-sizing: border-box; font-family: ui-monospace, SFMono-Regular, "SF Mono", Menlo, Consolas, "Liberation Mono", monospace; font-size: 11.9px; padding: 0px; margin: 0px; background-image: none; background-position: 0% 0%; background-size: auto; background-repeat: repeat; background-attachment: scroll; background-origin: padding-box; background-clip: border-box; border-radius: 6px; word-break: normal; border: 0px; display: inline; overflow: visible; line-height: inherit; overflow-wrap: normal;">users:
- username: nutty
password: xxxxxxxxxxxx
instcmds:
- all
actions: []
devices:
- name: neon
driver: usbhid-ups
port: auto
config: []
mode: netserver
shutdown_host: false
list_usb_devices: true</code></pre></div><div><span style="orphans: 2; widows: 2; background-color: rgb(255, 255, 255);">But it doesn’t work, even if UPS is actually listed, as you can see from the complete log.</span></div><div><span style="orphans: 2; widows: 2; background-color: rgb(255, 255, 255);"><br></span></div><div><pre style="overflow-x: auto; text-wrap: wrap; overflow-wrap: break-word; color: rgb(33, 33, 33); font-size: 14px; font-variant-ligatures: normal; orphans: 2; widows: 2; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">s6-rc: info: service s6rc-oneshot-runner: starting
s6-rc: info: service s6rc-oneshot-runner successfully started
s6-rc: info: service base-addon-banner: starting
<span class="fg-blue">-----------------------------------------------------------</span>
<span class="fg-blue"> Add-on: Network UPS Tools</span>
<span class="fg-blue"> Manage battery backup (UPS) devices</span>
<span class="fg-blue">-----------------------------------------------------------</span>
<span class="fg-blue"> Add-on version: 0.13.0</span>
<span class="fg-green"> You are running the latest version of this add-on.</span>
<span class="fg-blue"> System: Home Assistant OS 11.5 (amd64 / qemux86-64)</span>
<span class="fg-blue"> Home Assistant Core: 2024.2.3</span>
<span class="fg-blue"> Home Assistant Supervisor: 2024.02.0</span>
<span class="fg-blue">-----------------------------------------------------------</span>
<span class="fg-blue"> Please, share the above information when looking for help</span>
<span class="fg-blue"> or support in, e.g., GitHub, forums or the Discord chat.</span>
<span class="fg-blue">-----------------------------------------------------------</span>
s6-rc: info: service base-addon-banner successfully started
s6-rc: info: service fix-attrs: starting
s6-rc: info: service base-addon-timezone: starting
s6-rc: info: service base-addon-log-level: starting
s6-rc: info: service fix-attrs successfully started
[15:30:13] INFO: <span class="fg-green">Configuring timezone (Europe/Rome)...</span>
s6-rc: info: service base-addon-log-level successfully started
s6-rc: info: service base-addon-timezone successfully started
s6-rc: info: service legacy-cont-init: starting
cont-init: info: running /etc/cont-init.d/nut.sh
[15:30:16] INFO: <span class="fg-green">Setting mode to netserver...</span>
[15:30:16] INFO: <span class="fg-green">Connected USB devices:</span>
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 003: ID 10c4:ea60 Silicon Labs CP210x UART Bridge
Bus 002 Device 002: ID 0764:0601 Cyber Power System, Inc. PR1500LCDRT2U UPS
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 0627:0001 Adomax Technology Co., Ltd QEMU Tablet
Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
[15:30:17] INFO: <span class="fg-green">Generating /etc/nut/upsd.users...</span>
[15:30:17] INFO: <span class="fg-green">Configuring user: nutty</span>
[15:30:17] INFO: <span class="fg-green">Password is NOT in the Have I Been Pwned database! Nice!</span>
[15:30:18] INFO: <span class="fg-green">Configuring Device named neon...</span>
[15:30:18] INFO: <span class="fg-green">Starting the UPS drivers...</span>
Network UPS Tools - Generic HID driver 0.47 (2.8.0)
USB communication driver (libusb 1.0) 0.43
libusb1: Could not open any HID devices: insufficient permissions on everything
No matching HID UPS found
Driver failed to start (exit status=1)
Network UPS Tools - UPS driver controller 2.8.0
cont-init: info: /etc/cont-init.d/nut.sh exited 1
cont-init: info: running /etc/cont-init.d/nutclient.sh
cont-init: info: /etc/cont-init.d/nutclient.sh exited 0
cont-init: warning: some scripts exited nonzero
s6-rc: warning: unable to start service legacy-cont-init: command exited 1
/run/s6/basedir/scripts/rc.init: warning: s6-rc failed to properly bring all the services up! Check your logs (in /run/uncaught-logs/current if you have in-container logging) for more information.
/run/s6/basedir/scripts/rc.init: fatal: stopping the container.
s6-rc: info: service fix-attrs: stopping
s6-rc: info: service base-addon-timezone: stopping
s6-rc: info: service base-addon-log-level: stopping
s6-rc: info: service fix-attrs successfully stopped
s6-rc: info: service base-addon-timezone successfully stopped
s6-rc: info: service base-addon-log-level successfully stopped
s6-rc: info: service base-addon-banner: stopping
s6-rc: info: service base-addon-banner successfully stopped
s6-rc: info: service s6rc-oneshot-runner: stopping
s6-rc: info: service s6rc-oneshot-runner successfully stopped</pre></div><div><span style="orphans: 2; widows: 2; background-color: rgb(255, 255, 255);"><br></span></div><div><span style="orphans: 2; widows: 2; background-color: rgb(255, 255, 255);"><br></span></div><div style="orphans: 2; widows: 2;"><span style="background-color: rgb(255, 255, 255);">I tried to add </span>vendorid (764) and producid (601, in my case) but results are the same.</div><div style="orphans: 2; widows: 2;"><br></div><div style="orphans: 2; widows: 2;">I really need your help, also because I’ve struggling around forums and GitHub and I see many people in my situation with no answers at all.</div><div style="orphans: 2; widows: 2;"><br></div><div style="orphans: 2; widows: 2;">Please let me know.</div><div style="orphans: 2; widows: 2;"><br></div><div style="orphans: 2; widows: 2;">Giacomo</div><div><div>
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