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<p data-sourcepos="5:1-5:37"><strong>Dear Network UPS Tools
Community,</strong></p>
<p data-sourcepos="7:1-7:126">I am writing to you with a problem I'm
encountering while setting up my Ippon Innova TBE 2000 UPS with
NUT on my Linux system.</p>
<p data-sourcepos="9:1-9:182">According to the NUT hardware
compatibility list, my UPS model should be supported. However, I'm
experiencing difficulties in configuring it and cannot establish a
stable connection.</p>
<p data-sourcepos="11:1-11:58">Here is the information about my
system and configuration:</p>
<ul data-sourcepos="13:1-103:0">
<li data-sourcepos="13:1-13:38">
<p data-sourcepos="13:3-13:38"><strong>UPS Model:</strong> Ippon
Innova TBE 2000</p>
</li>
<li data-sourcepos="14:1-14:46">
<p data-sourcepos="14:3-14:46"><strong>OS:</strong> Ubuntu
24.04.2 LTS (noble) <span><sup _ngcontent-ng-c3285888411=""
class="superscript"></sup></span><span
_ngcontent-ng-c3673359017=""
class="button-container hide-from-message-actions ng-star-inserted"> <button
_ngcontent-ng-c3673359017="" aria-label="Подробнее"
aria-controls="sources"
class="mat-mdc-tooltip-trigger button image-fade-on hide-from-message-actions"
aria-expanded="false"></button></span></p>
<div _ngcontent-ng-c2514667055=""
class="container ng-tns-c2514667055-537 hide">
<div _ngcontent-ng-c2514667055=""
class="carousel-container ng-tns-c2514667055-537">
<div _ngcontent-ng-c2514667055=""
class="carousel-content ng-tns-c2514667055-537">
<div _ngcontent-ng-c2514667055=""
data-test-id="sources-carousel-source"
class="sources-carousel-source ng-tns-c2514667055-537 hide ng-star-inserted"></div>
</div>
</div>
</div>
<p></p>
</li>
<li data-sourcepos="15:1-15:45">
<p data-sourcepos="15:3-15:45"><strong>NUT Version:</strong>
2.8.1-3.1ubuntu2 <span><sup _ngcontent-ng-c3285888411=""
class="superscript"></sup></span><span
_ngcontent-ng-c3673359017=""
class="button-container hide-from-message-actions ng-star-inserted"> <button
_ngcontent-ng-c3673359017="" aria-label="Подробнее"
aria-controls="sources"
class="mat-mdc-tooltip-trigger button image-fade-on hide-from-message-actions"
aria-expanded="false"></button></span></p>
<div _ngcontent-ng-c2514667055=""
class="container ng-tns-c2514667055-538 hide">
<div _ngcontent-ng-c2514667055=""
class="carousel-container ng-tns-c2514667055-538">
<div _ngcontent-ng-c2514667055=""
class="carousel-content ng-tns-c2514667055-538">
<div _ngcontent-ng-c2514667055=""
data-test-id="sources-carousel-source"
class="sources-carousel-source ng-tns-c2514667055-538 hide ng-star-inserted"></div>
</div>
</div>
</div>
<p></p>
</li>
<li data-sourcepos="16:1-87:7">
<p data-sourcepos="16:3-16:49"><strong>Output of <code>lsusb -v</code>
(relevant to the UPS):</strong></p>
<div _ngcontent-ng-c985018969=""
class="code-block ng-tns-c985018969-534 ng-trigger ng-trigger-codeBlockRevealAnimation"
style="display: block;">
<div _ngcontent-ng-c985018969=""
class="formatted-code-block-internal-container ng-tns-c985018969-534">
<div _ngcontent-ng-c985018969=""
class="animated-opacity ng-tns-c985018969-534">
<pre _ngcontent-ng-c985018969=""
class="ng-tns-c985018969-534"><code
_ngcontent-ng-c985018969="" role="text"
data-test-id="code-content"
class="code-container formatted ng-tns-c985018969-534 no-decoration-radius"
data-sourcepos="18:5-87:18">Bus 001 Device 007: ID 0483:a430 STMicroelectronics Innova TBE 2000
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 0 [unknown]
bDeviceSubClass 0 [unknown]
bDeviceProtocol 0
bMaxPacketSize0 64
idVendor 0x0483 STMicroelectronics
idProduct 0xa430 Innova TBE 2000
bcdDevice 2.00
iManufacturer 3 UPS Manufacturer
iProduct 1 Innova TBE 2000
iSerial 2 N0BW10NCL00206
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 0x0029
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xc0
Self Powered
MaxPower 100mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 2
bInterfaceClass 3 Human Interface Device
bInterfaceSubClass 0 [unknown]
bInterfaceProtocol 0
iInterface 0
HID Device Descriptor:
bLength 9
bDescriptorType 33
bcdHID 1.11
bCountryCode 0 Not supported
bNumDescriptors 1
bDescriptorType 34 Report
wDescriptorLength 741
Report Descriptors:
** UNAVAILABLE **
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0040 1x 64 bytes
bInterval 20
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x02 EP 2 OUT
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0040 1x 64 bytes
bInterval 20
Device Status: 0x0001
Self Powered
</code></pre>
</div>
</div>
</div>
</li>
<li data-sourcepos="88:1-95:7">
<p data-sourcepos="88:3-88:38"><strong>Contents of <code>/etc/nut/ups.conf</code>:</strong></p>
<div _ngcontent-ng-c985018969=""
class="code-block ng-tns-c985018969-535 ng-trigger ng-trigger-codeBlockRevealAnimation"
style="display: block;">
<div _ngcontent-ng-c985018969=""
class="formatted-code-block-internal-container ng-tns-c985018969-535">
<div _ngcontent-ng-c985018969=""
class="animated-opacity ng-tns-c985018969-535">
<pre _ngcontent-ng-c985018969=""
class="ng-tns-c985018969-535"><code
_ngcontent-ng-c985018969="" role="text"
data-test-id="code-content"
class="code-container formatted ng-tns-c985018969-535 no-decoration-radius"
data-sourcepos="90:5-95:42">[innova]
driver = blazer_usb
port = /dev/bus/usb/001/004
desc = "ИБП Ippon Innova TBE 2000"
</code></pre>
</div>
</div>
</div>
</li>
<li data-sourcepos="96:1-103:0">
<p data-sourcepos="96:3-96:48"><strong>Error logs (<code>journalctl
-xeu nut-server</code>):</strong></p>
<div _ngcontent-ng-c985018969=""
class="code-block ng-tns-c985018969-536 ng-trigger ng-trigger-codeBlockRevealAnimation"
style="display: block;">
<div _ngcontent-ng-c985018969=""
class="formatted-code-block-internal-container ng-tns-c985018969-536">
<div _ngcontent-ng-c985018969=""
class="animated-opacity ng-tns-c985018969-536">
<pre _ngcontent-ng-c985018969=""
class="ng-tns-c985018969-536"><code
_ngcontent-ng-c985018969="" role="text"
data-test-id="code-content"
class="code-container formatted ng-tns-c985018969-536 no-decoration-radius"
data-sourcepos="98:5-102:7">мая 12 09:08:07 LinuxR-PC nut-server[25767]: Can't connect to UPS [innova] (blazer_usb) [cite: 185, 186, 187]
мая 12 09:08:07 LinuxR-PC upsd[25767]: Can't connect to UPS [innova] (blazer_usb) [cite: 185, 186, 187]
...
</code></pre>
</div>
</div>
</div>
</li>
</ul>
<p data-sourcepos="104:1-104:169">I am using the <code>blazer_usb</code>
driver, as specified in my configuration, and have provided the
USB port. However, as shown in the logs, NUT is unable to connect
to the UPS.</p>
<p data-sourcepos="106:1-106:186">I kindly request your assistance
in resolving this issue. Perhaps there are specific configuration
nuances or known peculiarities with this UPS model or driver that
I should be aware of.</p>
<p data-sourcepos="108:1-108:59">Any advice or recommendations would
be greatly appreciated.</p>
<p data-sourcepos="110:1-110:10">Sincerely, Roman<br>
</p>
<p></p>
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