<div dir="auto"><div>Hi, I am also not sure how HA pkugin is set up, that is a separate product and community. YAML-wise, try to spell those lines like</div><div dir="auto"><br></div><div dir="auto">config:</div><div dir="auto">- productid: 3026</div><div dir="auto"><br></div><div dir="auto">Jim</div><div dir="auto"><br><br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr">On Tue, May 19, 2026, 21:46 Nathan Borson via Nut-upsuser <<a href="mailto:nut-upsuser@alioth-lists.debian.net" target="_blank" rel="noreferrer">nut-upsuser@alioth-lists.debian.net</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">I wish to use NUT in HomeAssistant on Raspberry Pi to manage my Tripp Lite Model SMART500RT1U, Series AG-03AA.<br>Setup automatically detected the UPS and assigned driver usbhid-ups, but the logs contain this error:<br><br><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">[10:55:41] INFO: Starting the UPS monitor and shutdown controller...<br>This TrippLite device (09ae:3026) is not (or perhaps not yet) supported<br>by usbhid-ups. Please make sure you have an up-to-date version of NUT.<br>If this does not fix the problem, try running the driver with the<br>'-x productid=3026' option, or iterate with explicit '-x subdriver=...'<br>option. Please report your results to the NUT user's mailing list<br>at <<a href="mailto:nut-upsuser@lists.alioth.debian.org" rel="noreferrer noreferrer" target="_blank">nut-upsuser@lists.alioth.debian.org</a>>.</blockquote><div><br></div><div>I did try adding "-x productid=3026" as a custom config item for the device (also tried "-x productid=3005"), but the same error persists.</div><div>I also tried the tripplite_usb driver and those listed in the HCL for "various" manufacturers, but none of those identified the device at all.</div><div><br></div><div>I'm not sure I added the productid parameter correctly; here's how it came out in the YAML when I added a custom configuration item in the UI.</div><div><br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">users:<br> - username: ooops<br> password: *************<br> instcmds:<br> - all<br> actions: []<br>devices:<br> - name: SMART500RT1U<br> driver: usbhid-ups<br> port: auto<br> config:<br> - "-x productid=3026"<br>mode: netserver<br>shutdown_host: false</blockquote><div><br></div><div>The <a href="https://networkupstools.org/stable-hcl.html" rel="noreferrer noreferrer" target="_blank">HCL</a> shows this model is supported by either driver tripplite_usb (older product ID 0001) or usbhid-ups (newer product ID 3005), but it says nothing about product ID 3026.</div><div><br></div><div>Is there a workaround?</div><div><br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">-----------------------------------------------------------<br> App: Network UPS Tools<br> Manage battery backup (UPS) devices<br>-----------------------------------------------------------<br> App version: 0.18.0<br> You are running the latest version of this app.<br> System: Home Assistant OS 17.3 (aarch64 / raspberrypi4-64)<br> Home Assistant Core: 2026.5.3<br> Home Assistant Supervisor: 2026.05.0<br>-----------------------------------------------------------<br> Please, share the above information when looking for help<br> or support in, e.g., GitHub, forums or the Discord chat.</blockquote><div><br></div><div>🤞🙏</div><div>Nate</div></div>
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