[Pkg-exim4-users] configuring exim4 smtp to use SSL

[Alex King]

On 17/03/15 05:17, Gary Dale wrote:
> On 16/03/15 11:56 AM, Marc Haber wrote:
>> On Mon, Mar 16, 2015 at 10:54:41AM -0400, Gary Dale wrote:
>>> On 16/03/15 04:10 AM, Marc Haber wrote:
>>>> On Sun, Mar 15, 2015 at 11:20:38PM -0400, Gary Dale wrote:
>>>>> The log for an unsuccessful mail says:
>>>>> 2015-03-14 00:47:44 1YWdzE-0000l6-CR <= <sending e-mail address>
>>>>> U=garydale P=local S=1665
>>>>> 2015-03-14 00:47:44 1YWdzE-0000l6-CR ** -r at localhost: Unrouteable 
>>>>> address
>>>>> 2015-03-14 00:47:44 1YWdzE-0000l6-CR ** gary at extremeground.com
>>>>> R=smarthost T=remote_smtp_smarthost: retry time not reached for any
>>>>> host after a long failure period
This line, "retry time not reached for any host after a long failure 
period" is telling you exim has given up and won't even try to send, 
even for new emails arriving to be delivered for this address.

This information is kept in the hints db.  Marc correctly pointed you to 
the documentation which explains what is happening and how to progress 
the issue.  See spec chapter 32 
(http://www.exim.org/exim-html-current/doc/html/spec_html/ch-retry_configuration.html), 
particularly 32.10, Long-term failures.

To manage your hints db (which should not be necessary in normal use), 
check out exim_ dumpdb and exim_tidydb. (Executables on your system with 
man pages).

HTH,
Alex
>>>>> 2015-03-14 00:47:44 1YWdzE-0000l6-CR ** <sending e-mail address>
>>>>> R=smarthost T=remote_smtp_smarthost: retry time not reached for any
>>>>> host after a long failure period
>>>>> 2015-03-14 00:47:44 1YWdzE-0000lB-Ik <= <> R=1YWdzE-0000l6-CR
>>>>> U=Debian-exim P=local S=2720
>>>>> 2015-03-14 00:47:44 1YWdzE-0000lB-Ik ** <sending e-mail address>
>>>>> R=smarthost T=remote_smtp_smarthost: retry time not reached for any
>>>>> host after a long failure period
>>>>> 2015-03-14 00:47:44 1YWdzE-0000lB-Ik Frozen (delivery error message)
>>>>> 2015-03-14 00:47:44 1YWdzE-0000l6-CR Completed
>>>> You need to force the delivery out of the queue or remove the hint.
>>>> Exim is not even trying to send here.
>>> What do you mean? Why would Exim4 not be trying to send to port 465
>>> when it does if I'm sending to port 26? And what hint are you
>>> referring to?
>> See exim spec.txt chapter 3, especially 3.14, and chapter 32.
>>
>>>> And please do not obfuscate logs, it happens to often that there are
>>>> obvious hints in that kind of data.
>>> On the other hand, my clients are entitled to their privacy. The
>>> e-mail address is well formed, legitimate and hosted by the company
>>> whose smtp server I am trying to reach. Again, the setup works when
>>> I change only port 465 to port 26.
>> Commercial support for exim is available through numerous sources.
>> Please consider buying some if you're using exim commercially and
>> can't figure things out by yourself.
>>
>>>> It might also help to run a delivery attempt from the command line
>>>> with debugging enabled.
>>>>
>>> Sorry, but I find Exim4's command line man page to be opaque. When I
>>> try to use exim4 from the command line using -bem
>>> /var/log/exim4/msglog/<message id>, I get "Warning: no message
>>> headers read" and a prompt for more input. Same if I add a -t
>>> option.
>> Get the mail into the queue and try delivering with exim -M <msgid>
>> -D. If that is inconclusive, try -D+all
> I don't think you looked carefully at the log. The message enters then 
> freezes. When sent to port 26, it enters and gets delivered. If I 
> unfreeze a message to port 465, it still doesn't get delivered. I need 
> to change back to port 26 to get delivery.
>
>>
>>> I'm not an exim guru.
>> If you're making money of it, you should either become one or hire one.
>>
>>
> I don't make money supporting exim4. I support small/home offices. I 
> use Debian for servers and Exim4 to deliver system messages to me. In 
> over a decade this is the about only Exim problem I've not been able 
> to work out.
>
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