Bug#1065066: /usr/games/steam: Unable to start Steam with error: "Steamwebhelper is not responding"

Jelle Haandrikman jhaand at freedom.nl
Thu Feb 29 11:07:32 GMT 2024


Package: steam-installer
Version: 1:1.0.0.79~ds-2
Severity: important
File: /usr/games/steam
Tags: upstream
X-Debbugs-Cc: jhaand at freedom.nl

Dear Maintainer,
Since 2024-02-27 a new release of Steam was installed. Client version
1709168962.

This release uses the Sniper runtime which causes Steamwebhelper to crash.
After starting Steam I get a window that shows "Steamwebhelper is not
responding" and the possibility to restart with different options. None of
these work.

Digging deeper see some problems with libcef.so and a core dump.

At the moment I'm unable to start Steam.

I reported an upstream bugreport with more information here:
https://github.com/ValveSoftware/steam-for-linux/issues/10552


-- System Information:
Debian Release: trixie/sid
  APT prefers testing
  APT policy: (500, 'testing')
Architecture: amd64 (x86_64)
Foreign Architectures: i386

Kernel: Linux 6.6.15-amd64 (SMP w/16 CPU threads; PREEMPT)
Kernel taint flags: TAINT_OOT_MODULE, TAINT_UNSIGNED_MODULE
Locale: LANG=en_GB.UTF-8, LC_CTYPE=en_GB.UTF-8 (charmap=UTF-8) (ignored: LC_ALL set to en_US.UTF-8), LANGUAGE=en_US.UTF-8
Shell: /bin/sh linked to /usr/bin/dash
Init: systemd (via /run/systemd/system)
LSM: AppArmor: enabled

Versions of packages steam-installer depends on:
ii  debconf [debconf-2.0]  1.5.86
ii  steam-libs             1:1.0.0.79~ds-2
ii  steam-libs-i386        1:1.0.0.79~ds-2
ii  zenity                 4.0.1-1

steam-installer recommends no packages.

steam-installer suggests no packages.

Versions of packages steam-libs depends on:
ii  ca-certificates      20240203
ii  curl                 8.5.0-2
ii  file                 1:5.45-2+b1
ii  libc6                2.37-15
ii  libcrypt1            1:4.4.36-4
ii  libgcc-s1 [libgcc1]  14-20240201-3
ii  libgl1               1.7.0-1
ii  libgl1-mesa-dri      23.3.5-1
ii  libgpg-error0        1.47-3
ii  libstdc++6           14-20240201-3
ii  libudev1             255.3-2
ii  libva-x11-2          2.20.0-2
ii  libva2               2.20.0-2
ii  libxcb-dri3-0        1.15-1
ii  libxcb1              1.15-1
ii  libxi6               2:1.8.1-1
ii  libxinerama1         2:1.1.4-3
ii  xz-utils             5.4.5-0.3

Versions of packages steam-libs recommends:
ii  fontconfig                                           2.15.0-1
ii  fonts-liberation                                     1:2.1.5-3
ii  gnome-terminal [x-terminal-emulator]                 3.51.90-1
ii  i965-va-driver [va-driver]                           2.4.1+dfsg1-1
ii  intel-media-va-driver [va-driver]                    24.1.0+dfsg1-1
ii  konsole [x-terminal-emulator]                        4:23.08.1-1
ii  libasound2-plugins                                   1.2.7.1-1+b1
ii  libegl1                                              1.7.0-1
ii  libexpat1                                            2.5.0-2+b2
ii  libfontconfig1                                       2.15.0-1
ii  libgbm1                                              23.3.5-1
ii  libnm0                                               1.46.0-1
ii  libsdl2-2.0-0                                        2.30.0+dfsg-1
ii  libusb-1.0-0                                         2:1.0.27-1
ii  libva-drm2                                           2.20.0-2
ii  libva-glx2                                           2.20.0-2
ii  libx11-6                                             2:1.8.7-1
ii  libx11-xcb1                                          2:1.8.7-1
ii  libxau6                                              1:1.0.9-1
ii  libxcb-dri2-0                                        1.15-1
ii  libxcb-glx0                                          1.15-1
ii  libxcb-present0                                      1.15-1
ii  libxcb-sync1                                         1.15-1
ii  libxdamage1                                          1:1.1.6-1
ii  libxdmcp6                                            1:1.1.2-3
ii  libxext6                                             2:1.3.4-1+b1
ii  libxfixes3                                           1:6.0.0-2
ii  libxss1                                              1:1.2.3-1
ii  libxxf86vm1                                          1:1.1.4-1+b2
ii  mesa-va-drivers [va-driver]                          23.3.5-1
ii  mesa-vulkan-drivers                                  23.3.5-1
ii  steam-devices                                        1:1.0.0.79~ds-2
ii  va-driver-all                                        2.20.0-2
ii  vdpau-va-driver [va-driver]                          0.7.4-7
ii  xdg-desktop-portal                                   1.18.2-1
ii  xdg-desktop-portal-gtk [xdg-desktop-portal-backend]  1.15.1-1
ii  xdg-desktop-portal-kde [xdg-desktop-portal-backend]  5.27.10-1
ii  xdg-utils                                            1.1.3-4.1
ii  xterm [x-terminal-emulator]                          390-1
ii  zenity                                               4.0.1-1

Versions of packages steam-libs suggests:
ii  libudev0            200-1
pn  nvidia-driver-libs  <none>
pn  nvidia-vulkan-icd   <none>
ii  pipewire            1.0.3-1

Versions of packages steam-libs:i386 depends on:
ii  ca-certificates      20240203
ii  curl                 8.5.0-2
ii  file                 1:5.45-2+b1
ii  libc6                2.37-15
ii  libcrypt1            1:4.4.36-4
ii  libgcc-s1 [libgcc1]  14-20240201-3
ii  libgl1               1.7.0-1
ii  libgl1-mesa-dri      23.3.5-1
ii  libgpg-error0        1.47-3
ii  libnm0               1.46.0-1
ii  libstdc++6           14-20240201-3
ii  libudev1             255.3-2
ii  libva-x11-2          2.20.0-2
ii  libva2               2.20.0-2
ii  libxcb-dri3-0        1.15-1
ii  libxcb1              1.15-1
ii  libxi6               2:1.8.1-1
ii  libxinerama1         2:1.1.4-3
ii  xz-utils             5.4.5-0.3

Versions of packages steam-libs:i386 recommends:
ii  fontconfig                                           2.15.0-1
ii  fonts-liberation                                     1:2.1.5-3
ii  gnome-terminal [x-terminal-emulator]                 3.51.90-1
ii  i965-va-driver [va-driver]                           2.4.1+dfsg1-1
ii  intel-media-va-driver [va-driver]                    24.1.0+dfsg1-1
ii  konsole [x-terminal-emulator]                        4:23.08.1-1
ii  libasound2-plugins                                   1.2.7.1-1+b1
ii  libegl1                                              1.7.0-1
ii  libexpat1                                            2.5.0-2+b2
ii  libfontconfig1                                       2.15.0-1
ii  libgbm1                                              23.3.5-1
ii  libsdl2-2.0-0                                        2.30.0+dfsg-1
ii  libusb-1.0-0                                         2:1.0.27-1
ii  libva-drm2                                           2.20.0-2
ii  libva-glx2                                           2.20.0-2
ii  libx11-6                                             2:1.8.7-1
ii  libx11-xcb1                                          2:1.8.7-1
ii  libxau6                                              1:1.0.9-1
ii  libxcb-dri2-0                                        1.15-1
ii  libxcb-glx0                                          1.15-1
ii  libxcb-present0                                      1.15-1
ii  libxcb-sync1                                         1.15-1
ii  libxdamage1                                          1:1.1.6-1
ii  libxdmcp6                                            1:1.1.2-3
ii  libxext6                                             2:1.3.4-1+b1
ii  libxfixes3                                           1:6.0.0-2
ii  libxss1                                              1:1.2.3-1
ii  libxxf86vm1                                          1:1.1.4-1+b2
ii  mesa-va-drivers [va-driver]                          23.3.5-1
ii  mesa-vulkan-drivers                                  23.3.5-1
ii  steam-devices                                        1:1.0.0.79~ds-2
ii  va-driver-all                                        2.20.0-2
ii  vdpau-va-driver [va-driver]                          0.7.4-7
ii  xdg-desktop-portal                                   1.18.2-1
ii  xdg-desktop-portal-gtk [xdg-desktop-portal-backend]  1.15.1-1
ii  xdg-desktop-portal-kde [xdg-desktop-portal-backend]  5.27.10-1
ii  xdg-utils                                            1.1.3-4.1
ii  xterm [x-terminal-emulator]                          390-1
ii  zenity                                               4.0.1-1

Versions of packages steam-libs:i386 suggests:
ii  gtk2-engines-pixbuf  2.24.33-3
ii  libgtk2.0-0          2.24.33-3
ii  libudev0             200-1
pn  nvidia-driver-libs   <none>
pn  nvidia-vulkan-icd    <none>
ii  pipewire             1.0.3-1

Versions of packages steam-libs-i386 depends on:
ii  steam-libs  1:1.0.0.79~ds-2

Versions of packages steam-installer is related to:
ii  libc6                             2.37-15
ii  libgl1                            1.7.0-1
ii  libgl1-mesa-dri                   23.3.5-1
ii  libglx-mesa0 [libglx-vendor]      23.3.5-1
pn  libglx-nvidia0                    <none>
ii  libxcb-dri3-0                     1.15-1
ii  mesa-vulkan-drivers [vulkan-icd]  23.3.5-1
pn  nvidia-driver                     <none>
pn  nvidia-driver-libs                <none>
pn  nvidia-driver-libs-i386           <none>

-- debconf information:
  steam/purge:
* steam/need-nvidia-i386:


More information about the Pkg-games-devel mailing list