Bug#769072: gnome-shell: GNOME Shell crashing with "Oh no, something went wrong"

Julien Cristau jcristau at debian.org
Sat Nov 15 09:48:51 UTC 2014


On Fri, Nov 14, 2014 at 23:42:37 +0000, Simon McVittie wrote:

> I think the problem here is that something is not right in the
> dependencies for the i965_dri.so and swrast_dri.so drivers,
> so you don't have any OpenGL support (not even software rendering)
> and GNOME Shell can't run:
> 
> On Tue, 11 Nov 2014 at 16:02:26 +0100, Janusz S. Bien wrote:
> > Nov 11 15:52:14 cauda gdm-Xorg-:0[826]: (EE) AIGLX error: dlopen of /usr/lib/i386-linux-gnu/dri/i965_dri.so failed (/usr/lib/i386-linux-gnu/dri/i965_dri.so: undefined symbol: _glapi_tls_Dispatch)
> > Nov 11 15:52:14 cauda gdm-Xorg-:0[826]: (EE) AIGLX: reverting to software rendering
> > Nov 11 15:52:18 cauda ntpdate[907]: adjust time server 193.25.222.240 offset -0.308040 sec
> > Nov 11 15:52:18 cauda gdm-Xorg-:0[826]: (EE) AIGLX error: dlopen of /usr/lib/i386-linux-gnu/dri/swrast_dri.so failed (/usr/lib/i386-linux-gnu/dri/swrast_dri.so: undefined symbol: _glapi_tls_Dispatch)
> > Nov 11 15:52:18 cauda gdm-Xorg-:0[826]: (EE) GLX: could not load software renderer
> > Nov 11 15:52:18 cauda gdm-Xorg-:0[826]: (II) GLX: no usable GL providers found for screen 0
> 
> Janusz, could you please reply with the output of this command?
> 
> dpkg-query -W 'libgl1*' 'libglapi*'
> 
> Mesa maintainers: should libgl1-mesa-dri have a versioned dependency on
> libglapi-mesa or something, to ensure that all the symbols needed by the
> DRI modules are present?
> 
Our libGL has had the glapi_tls symbols for years, so no.  It seems
more likely the user has a non-tls libGL in /usr/local or something.

Janusz, what's the output of
'ldd /usr/lib/xorg/modules/extensions/libglx.so'?

Cheers,
Julien
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