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<p><span style="color:#000000"><span style="font-size:24px"><strong>Service catalog Standard Requirements</strong></span></span></p>
<p><span style="color:#000000"><span style="font-size:20px">Crucial Requirements:</span></span></p>
<ol>
<li style="text-align: left;"><span style="color:#000000"><span style="font-size:15px">If SLAs are already negotiated and reference the Catalogue for documentation of the service levels, how do you change service level in the Catalogue without renegotiating the SLA?</span></span><br />
</li>
<li style="text-align: left;"><span style="color:#000000"><span style="font-size:15px">What percentage of user PCs and servers are included in a centralized software inventory/CMDB (configuration management database); which is populated by a software tracking tool?</span></span><br />
</li>
<li style="text-align: left;"><span style="color:#000000"><span style="font-size:15px">What other departments, besides IT, use service catalog as a means of publishing their services in your organization?</span></span><br />
</li>
<li style="text-align: left;"><span style="color:#000000"><span style="font-size:15px">Do we have an understanding of customer usage of services and how this varies over time and is this part of our process?</span></span><br />
</li>
<li style="text-align: left;"><span style="color:#000000"><span style="font-size:15px">Do you utilize the Service Catalogue as the baseline to negotiate Service Level Agreements (SLAs) with the business?</span></span><br />
</li>
<li style="text-align: left;"><span style="color:#000000"><span style="font-size:15px">Have you defined a customer-facing Service Catalogue which details every service and service package offered?</span></span><br />
</li>
<li style="text-align: left;"><span style="color:#000000"><span style="font-size:15px">Support Contact Point – Where should the customer begin an inquiry or report problems regarding the service?</span></span><br />
</li>
<li style="text-align: left;"><span style="color:#000000"><span style="font-size:15px">What do you have in your service catalog and pipeline that maps to your organizations growth initiatives?</span></span><br />
</li>
<li style="text-align: left;"><span style="color:#000000"><span style="font-size:15px">What does the Service Transition stage employ to guide transitioning a change from design into operation?</span></span><br />
</li>
<li style="text-align: left;"><span style="color:#000000"><span style="font-size:15px">How can a chargeback process be accepted by the customers if the services are not documented and agreed?</span></span><br />
</li>
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<p style="text-align:left"><span style="color:#000000"><span style="font-family:verdana"><a href="http://zaale.com/l/J9dyb892892r4VxIWGcw892l7Etw/IHezVfcw8OlJKY0jZni763dQ/XctMvpWG763KHvPb3892eyfHfw"><img align="right" alt="" height="900" src="https://cdn5.bigcommerce.com/s-ilcoov/products/140957/images/168914/Service_Catalog_FC__87785.1521972296.1280.1280.gif?c=2" style="margin:5px" width="600" /></a> </span></span></p>
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<p style="text-align:center"><span style="color:#000000"><span style="font-family:verdana"><span style="color:#000000"><span style="font-family:verdana"><span style="font-size:16px"><strong>WHY OWN THE SERVICE CATALOG SELF-ASSESSMENT?</strong></span></span></span></span></span></p>
<p style="text-align:left"><span style="color:#000000"><span style="font-family:verdana"><span style="color:#000000"><span style="font-family:verdana">The Service catalog Self-Assessment will make you a Service catalog expert by: </span></span></span></span></p>
<ul>
<li style="text-align: left;"><span style="color:#000000"><span style="font-family:verdana"><span style="color:#000000"><span style="font-family:verdana">Reducing the effort in the Service catalog work to be done to get problems solved</span></span></span></span><br />
</li>
<li style="text-align: left;"><span style="color:#000000"><span style="font-family:verdana"><span style="color:#000000"><span style="font-family:verdana">Ensuring that plans of action include every Service catalog task and that every Service catalog outcome is in place</span></span></span></span><br />
</li>
<li style="text-align: left;"><span style="color:#000000"><span style="font-family:verdana"><span style="color:#000000"><span style="font-family:verdana">Saving time investigating strategic and tactical options and ensuring Service catalog opportunity costs are low</span></span></span></span><br />
</li>
<li style="text-align: left;"><u><em><span style="color:#000000"><span style="font-family:verdana"><span style="color:#000000"><span style="font-family:verdana">Delivering tailored Service catalog advise instantly with structured going-forward plans</span></span></span></span></em></u></li>
</ul>
<span style="color:#000000"><span style="font-family:verdana"> </span></span></div>
<p><span style="color:#000000"><span style="font-family:verdana"><span style="font-family:verdana"><span style="color:#000000"><strong><a href="http://zaale.com/l/J9dyb892892r4VxIWGcw892l7Etw/IHezVfcw8OlJKY0jZni763dQ/XctMvpWG763KHvPb3892eyfHfw"><img alt="" height="311" src="https://cdn6.bigcommerce.com/s-ilcoov/products/140957/images/168922/Service_Catalog_RACI_Matrix__09817.1521972296.1280.1280.jpg?c=2" width="600" /></a></strong></span></span></span></span></p>
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<p style="text-align:center"><br />
<span style="color:#000000"><span style="font-family:verdana"><span style="color:#000000"><span style="font-family:verdana"><span style="font-size:16px"><strong>SET NEW SERVICE CATALOG STANDARDS OF EXCELLENCE</strong></span></span></span></span></span></p>
<p style="text-align:left"><span style="color:#000000"><span style="font-family:verdana"><span style="color:#000000"><span style="font-family:verdana">The Service catalog Self-Assessment helps our clients create such high levels of Service catalog value that they set new standards of excellence.</span></span></span></span></p>
<ul>
<li style="text-align: left;"><span style="color:#000000"><span style="font-family:verdana"><span style="color:#000000"><span style="font-family:verdana">Ensures you don't miss anything: 818 criteria in 7 RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain) steps with easy and quick navigating and answering for 1 or up to 10 participants</span></span><br />
</span></span></li>
<li style="text-align: left;"><span style="color:#000000"><span style="font-family:verdana"><span style="color:#000000"><span style="font-family:verdana">Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix</span></span><br />
</span></span></li>
<li style="text-align: left;"><span style="color:#000000"><span style="font-family:verdana"><span style="color:#000000"><span style="font-family:verdana">Gives you a professional Dashboard to guide and perform a thorough Service catalog Self-Assessment</span></span></span></span><br />
</li>
<li style="text-align: left;"><span style="color:#000000"><span style="font-family:verdana"><span style="color:#000000"><span style="font-family:verdana">Is secure: Ensures offline data protection of your Self-Assessment results</span></span></span></span><br />
</li>
<li style="text-align: left;"><em><u><span style="color:#000000"><span style="font-family:verdana"><span style="color:#000000"><span style="font-family:verdana">Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next</span></span></span></span></u></em></li>
</ul>
<p><span style="color:#000000"><span style="font-family:verdana"> </span></span></p>
<p><span style="color:#000000"><span style="font-family:verdana"><a href="http://zaale.com/l/J9dyb892892r4VxIWGcw892l7Etw/IHezVfcw8OlJKY0jZni763dQ/XctMvpWG763KHvPb3892eyfHfw"><img alt="" height="311" src="https://cdn6.bigcommerce.com/s-ilcoov/products/140957/images/168917/Service_Catalog_Questionnaire__78909.1521972296.1280.1280.jpg?c=2" width="600" /></a></span></span></p>
<p><span style="color:#000000"><span style="font-family:verdana"><span style="font-family:verdana"><a href="http://zaale.com/l/J9dyb892892r4VxIWGcw892l7Etw/IHezVfcw8OlJKY0jZni763dQ/XctMvpWG763KHvPb3892eyfHfw"><img align="left" alt="" height="471" src="https://cdn6.bigcommerce.com/s-ilcoov/products/141013/images/168579/Agile_Framework_Radar_Chart_-_Process_Average__14719.1520462412.1280.1280.jpg?c=2" style="margin:5px" width="600" /></a></span></span></span><br />
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<p style="text-align:center"><span style="color:#000000"><span style="font-family:verdana"><span style="font-family:verdana"><span style="font-size:16px"><strong>COST/BENEFIT ANALYSIS; SERVICE CATALOG<br />
SELF-ASSESSMENT JUSTIFICATION AND APPROVAL TOOLS:</strong></span></span></span></span><br />
</p>
<p><span style="color:#000000"><span style="font-family:verdana"><span style="font-family:verdana">Purchasing a The Art of Service Self Assessment will spur new ideas, fast track project strategy and advance your professional skills. We’ve developed a set of criteria that will aid in gaining approval and give you the ability to validate and review your Self-Assessment investment:</span></span></span><br />
</p>
<ul>
<li><span style="color:#000000"><span style="font-family:verdana"><span style="font-family:verdana">Excluding hired consultants and advisors from top management consulting firms, internal Service catalog Self-Assessment work is typically undertaken by senior level positions with titles such as Enterprise Architect, Business Process Architects, Business Process Re-engineering Specialists and Business Architects.</span></span></span><br />
<ul>
<li><span style="color:#000000"><span style="font-family:verdana"><span style="font-family:verdana">Statistics according to Glassdoor and <a href="" https:="" jobs="" www.indeed.com="">Indeed</a> tell these positions receive an average basic pay of $125,000. Daily rates of basic pay are computed by dividing an employee's annual pay by <a computing-hourly-rates-of-pay-using-the-2087-hour-divisor="" fact-sheets="" href="" https:="" pay-administration="" pay-leave="" policy-data-oversight="" www.opm.gov="">260 days</a>. The daily salary is then derived by dividing the annual salary of $125,000 by 260 days = a daily rate of $480.</span></span></span><br />
</li>
</ul>
</li>
<li><span style="color:#000000"><span style="font-family:verdana"><span style="font-family:verdana">Top management consulting firms <a how-much-do-top-management-consulting-firms-charge-clients-per-consultant="" href="" https:="" www.quora.com="">start at $2,000 a day</a>, with rates typically charged up to 40 hours per week.</span></span></span></li>
</ul>
<p><span style="color:#000000"><span style="font-family:verdana"> </span></span></p>
<p style="text-align:center"><span style="font-size:18px"><span style="color:#000000"><span style="font-family:verdana"><span style="font-family:verdana"><strong>For a fraction of this the Self-Assessment will make you<br />
a Service catalog domain authority.</strong></span></span></span></span></p>
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