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<P class=MsoNormal style="TEXT-ALIGN: center; MARGIN: 0in; LINE-HEIGHT: normal" align=center><B><SPAN style='FONT-SIZE: 14pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #c00000; mso-fareast-font-family: "Times New Roman"'>Customer Experience (CX) and Brand Activation Professional </SPAN></B><B><SPAN style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #c00000; mso-fareast-font-family: "Times New Roman"'><o:p></o:p></SPAN></B></P>
<P class=MsoNormal style="TEXT-ALIGN: center; MARGIN: 0in; LINE-HEIGHT: normal" align=center><B><SPAN style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #c00000; mso-fareast-font-family: "Times New Roman"'>2023 Face to Face Training</SPAN></B><B><SPAN style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #1f4e79; mso-fareast-font-family: "Times New Roman"; mso-themecolor: accent5; mso-themeshade: 128; mso-style-textfill-fill-color: #1F4E79; mso-style-textfill-fill-themecolor: accent5; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000'><o:p></o:p></SPAN></B></P></TD>
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<P class=MsoNormal style="MARGIN: 0in; LINE-HEIGHT: normal"><B><SPAN style='FONT-SIZE: 10pt; FONT-FAMILY: "Arial",sans-serif; mso-fareast-font-family: "Times New Roman"'><o:p> </o:p></SPAN></B></P>
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<P class=MsoNormal style="MARGIN: 0in; LINE-HEIGHT: normal"><B><SPAN style='FONT-SIZE: 10pt; FONT-FAMILY: "Arial",sans-serif; mso-fareast-font-family: "Times New Roman"'><o:p> </o:p></SPAN></B></P>
<P class=MsoNormal style="MARGIN: 0in; LINE-HEIGHT: normal"><B><SPAN style='FONT-SIZE: 10pt; FONT-FAMILY: "Arial",sans-serif; mso-fareast-font-family: "Times New Roman"'><o:p> </o:p></SPAN></B></P>
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<TD style="BORDER-TOP: #f0f0f0; BORDER-RIGHT: #f0f0f0; WIDTH: 85.48%; BACKGROUND: #ededed; BORDER-BOTTOM: #f0f0f0; PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 5.4pt; mso-background-themecolor: accent3; mso-background-themetint: 51" vAlign=top width="85%">
<P class=MsoNormal style="TEXT-ALIGN: justify; MARGIN: 0in; LINE-HEIGHT: 150%"><SPAN lang=EN-ZA style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #222a35; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'>For a great customer experience, every interaction at every customer touchpoint must be exceptional. Customer Experience (CX) means creating and effectively managing your customers emotions. In fact, every single interaction that occurs between an organization and its customers fosters an emotion of some kind. Whether that emotion is deep frustration or sheer delight is largely up to you and how thoughtfully you design, plan, and execute the customer experience.<o:p></o:p></SPAN></P>
<P class=MsoNormal style="TEXT-ALIGN: justify; MARGIN: 0in; LINE-HEIGHT: 150%"><SPAN lang=EN-ZA style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #222a35; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'><o:p> </o:p></SPAN></P>
<P class=MsoNormal style="TEXT-ALIGN: justify; MARGIN: 0in; LINE-HEIGHT: 150%"><SPAN lang=EN-ZA style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #222a35; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'>This course provides you with all you need to know about creating a customer centric culture and coming up with a workable customer experience framework for your organization. Narrowing down on the topic, you will be able to measure your customer service effectiveness, come up with CX strategies, measure your CX initiatives, and create areas for improvement in your CX programs.<o:p></o:p></SPAN></P>
<P class=MsoNormal style="TEXT-ALIGN: justify; MARGIN: 0in; LINE-HEIGHT: 150%"><SPAN lang=EN-ZA style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #222a35; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'><o:p> </o:p></SPAN></P>
<P class=MsoNormal style="TEXT-ALIGN: justify; MARGIN: 0in; LINE-HEIGHT: 150%"><SPAN lang=EN-ZA style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #222a35; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'><B>ACAE Global</B> would like to extend the invitation to you and your organization to join us for Customer Experience (CX) 2023 Face to Face Training (5 days), which will take place at the venues listed below to accommodates every participant across the globe.<o:p></o:p></SPAN></P>
<P class=MsoNormal style="TEXT-ALIGN: justify; MARGIN: 0in; LINE-HEIGHT: 150%"><SPAN style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #1f4e79; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-themecolor: accent5; mso-themeshade: 128; mso-style-textfill-fill-color: #1F4E79; mso-style-textfill-fill-themecolor: accent5; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000'><o:p> </o:p></SPAN></P>
<P class=MsoNormal style="TEXT-ALIGN: justify; MARGIN: 0in; LINE-HEIGHT: 150%"><B><SPAN style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #c00000; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"'>Dates and Venues<o:p></o:p></SPAN></B></P>
<P class=MsoNormal style="TEXT-ALIGN: justify; MARGIN: 0in; LINE-HEIGHT: 150%"><SPAN lang=EN-ZA style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #222a35; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'>The Capital Hotel, Sandton South Africa</SPAN><SPAN style='FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: #222a35; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000'><o:p></o:p></SPAN></P>
<P class=MsoNormal style="TEXT-ALIGN: justify; MARGIN: 0in; LINE-HEIGHT: 150%"><B><SPAN lang=EN-ZA style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #222a35; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'>14 - 18 August 2023</SPAN></B><SPAN style='FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: #222a35; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000'><o:p></o:p></SPAN></P>
<P class=MsoNormal style="TEXT-ALIGN: justify; MARGIN: 0in; LINE-HEIGHT: 150%"><SPAN style='FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: #222a35; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000'> <o:p></o:p></SPAN></P>
<P class=MsoNormal style="TEXT-ALIGN: justify; MARGIN: 0in; LINE-HEIGHT: 150%"><SPAN lang=EN-ZA style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #1f4e79; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-themecolor: accent5; mso-themeshade: 128; mso-style-textfill-fill-color: #1F4E79; mso-style-textfill-fill-themecolor: accent5; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'><o:p> </o:p></SPAN></P>
<P class=MsoNormal style="TEXT-ALIGN: justify; MARGIN: 0in; LINE-HEIGHT: 150%"><SPAN lang=EN-ZA style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #222a35; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'>The Golden Tulip Hotel Dubai, UAE<o:p></o:p></SPAN></P>
<P class=MsoNormal style="TEXT-ALIGN: justify; MARGIN: 0in; LINE-HEIGHT: 150%"><B><SPAN lang=EN-ZA style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #222a35; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'>25 29 September 2023</SPAN></B><SPAN style='FONT-SIZE: 12pt; FONT-FAMILY: "Times New Roman",serif; COLOR: #222a35; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000'><o:p></o:p></SPAN></P>
<P class=MsoNormal style="TEXT-ALIGN: justify; MARGIN: 0in; LINE-HEIGHT: 150%"><B><SPAN style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #1f4e79; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-themecolor: accent5; mso-themeshade: 128; mso-style-textfill-fill-color: #1F4E79; mso-style-textfill-fill-themecolor: accent5; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000'><o:p> </o:p></SPAN></B></P>
<P class=MsoNormal style="MARGIN: 0in; LINE-HEIGHT: 150%"><B><SPAN style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #c00000; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"'>Aim of this Workshop<o:p></o:p></SPAN></B></P>
<P class=MsoListParagraph style="TEXT-ALIGN: justify; MARGIN: auto 0in auto 48.75pt; LINE-HEIGHT: 115%; TEXT-INDENT: -30.75pt; mso-list: l2 level1 lfo3; mso-add-space: auto"><SPAN lang=EN-ZA style='FONT-FAMILY: "Arial",sans-serif; COLOR: #222a35; mso-fareast-font-family: Arial; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'><SPAN style="mso-list: Ignore"><SPAN style='FONT: 7pt "Times New Roman"'> </SPAN></SPAN></SPAN><SPAN lang=EN-ZA style='FONT-FAMILY: "Arial",sans-serif; COLOR: #222a35; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'>planning and establishing order of precedence <o:p></o:p></SPAN></P>
<P class=MsoListParagraph style="TEXT-ALIGN: justify; MARGIN: auto 0in auto 48.75pt; LINE-HEIGHT: 115%; TEXT-INDENT: -30.75pt; mso-list: l2 level1 lfo3; mso-add-space: auto"><SPAN lang=EN-ZA style='FONT-FAMILY: "Arial",sans-serif; COLOR: #222a35; mso-fareast-font-family: Arial; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'><SPAN style="mso-list: Ignore"><SPAN style='FONT: 7pt "Times New Roman"'> </SPAN></SPAN></SPAN><SPAN lang=EN-ZA style='FONT-FAMILY: "Arial",sans-serif; COLOR: #222a35; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'>preparing agendas, table seating, vehicle seating, drafting welcome letters and thank you notes,<o:p></o:p></SPAN></P>
<P class=MsoListParagraph style="TEXT-ALIGN: justify; MARGIN: auto 0in auto 48.75pt; LINE-HEIGHT: 115%; TEXT-INDENT: -30.75pt; mso-list: l2 level1 lfo3; mso-add-space: auto"><SPAN lang=EN-ZA style='FONT-FAMILY: "Arial",sans-serif; COLOR: #222a35; mso-fareast-font-family: Arial; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'><SPAN style="mso-list: Ignore"><SPAN style='FONT: 7pt "Times New Roman"'> </SPAN></SPAN></SPAN><SPAN lang=EN-ZA style='FONT-FAMILY: "Arial",sans-serif; COLOR: #222a35; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'>invitations & RSVPs; organizing signing agreement ceremonies and activities when planning, coordinating, <o:p></o:p></SPAN></P>
<P class=MsoListParagraph style="TEXT-ALIGN: justify; MARGIN: auto 0in auto 48.75pt; LINE-HEIGHT: 115%; TEXT-INDENT: -30.75pt; mso-list: l2 level1 lfo3; mso-add-space: auto"><SPAN lang=EN-ZA style='FONT-FAMILY: "Arial",sans-serif; COLOR: #222a35; mso-fareast-font-family: Arial; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'><SPAN style="mso-list: Ignore"><SPAN style='FONT: 7pt "Times New Roman"'> </SPAN></SPAN></SPAN><SPAN lang=EN-ZA style='FONT-FAMILY: "Arial",sans-serif; COLOR: #222a35; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'>participating at conferences, international social events and much more<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 8pt; LINE-HEIGHT: 150%"><B><SPAN lang=EN-ZA style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #1f4e79; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-themecolor: accent5; mso-themeshade: 128; mso-style-textfill-fill-color: #1F4E79; mso-style-textfill-fill-themecolor: accent5; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'><o:p> </o:p></SPAN></B></P>
<P class=MsoNormal style="MARGIN: 0in; LINE-HEIGHT: 150%"><B><SPAN style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #c00000; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"'>Objectives<o:p></o:p></SPAN></B></P>
<P class=MsoListParagraph style="TEXT-ALIGN: justify; MARGIN: auto 0in auto 47.25pt; LINE-HEIGHT: 115%; TEXT-INDENT: -29.25pt; mso-list: l1 level1 lfo2; mso-add-space: auto"><SPAN lang=EN-ZA style='FONT-FAMILY: "Arial",sans-serif; COLOR: #222a35; mso-fareast-font-family: Arial; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'><SPAN style="mso-list: Ignore"><SPAN style='FONT: 7pt "Times New Roman"'> </SPAN></SPAN></SPAN><SPAN lang=EN-ZA style='FONT-FAMILY: "Arial",sans-serif; COLOR: #222a35; mso-fareast-font-family: Arial; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'>Define the scope of customer service and measure its effectiveness to ensure repeat customer and corporate growth<o:p></o:p></SPAN></P>
<P class=MsoListParagraph style="TEXT-ALIGN: justify; MARGIN: auto 0in auto 47.25pt; LINE-HEIGHT: 115%; TEXT-INDENT: -29.25pt; mso-list: l1 level1 lfo2; mso-add-space: auto"><SPAN lang=EN-ZA style='FONT-FAMILY: "Arial",sans-serif; COLOR: #222a35; mso-fareast-font-family: Arial; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'><SPAN style="mso-list: Ignore"><SPAN style='FONT: 7pt "Times New Roman"'> </SPAN></SPAN></SPAN><SPAN lang=EN-ZA style='FONT-FAMILY: "Arial",sans-serif; COLOR: #222a35; mso-fareast-font-family: Arial; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'>Understand customer experience management to adapt to changing consumer expectations and create an awesome customer experience program<o:p></o:p></SPAN></P>
<P class=MsoListParagraph style="TEXT-ALIGN: justify; MARGIN: auto 0in auto 47.25pt; LINE-HEIGHT: 115%; TEXT-INDENT: -29.25pt; mso-list: l1 level1 lfo2; mso-add-space: auto"><SPAN lang=EN-ZA style='FONT-FAMILY: "Arial",sans-serif; COLOR: #222a35; mso-fareast-font-family: Arial; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'><SPAN style="mso-list: Ignore"><SPAN style='FONT: 7pt "Times New Roman"'> </SPAN></SPAN></SPAN><SPAN lang=EN-ZA style='FONT-FAMILY: "Arial",sans-serif; COLOR: #222a35; mso-fareast-font-family: Arial; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'>Define customer experience strategies and use empathy to create desirable products/services and great customer interactions<o:p></o:p></SPAN></P>
<P class=MsoListParagraph style="TEXT-ALIGN: justify; MARGIN: auto 0in auto 47.25pt; LINE-HEIGHT: 115%; TEXT-INDENT: -29.25pt; mso-list: l1 level1 lfo2; mso-add-space: auto"><SPAN lang=EN-ZA style='FONT-FAMILY: "Arial",sans-serif; COLOR: #222a35; mso-fareast-font-family: Arial; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'><SPAN style="mso-list: Ignore"><SPAN style='FONT: 7pt "Times New Roman"'> </SPAN></SPAN></SPAN><SPAN lang=EN-ZA style='FONT-FAMILY: "Arial",sans-serif; COLOR: #222a35; mso-fareast-font-family: Arial; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'>Measure customer experience performance to analyze problems and come up with recovery strategies and take corrective actions<o:p></o:p></SPAN></P>
<P class=MsoListParagraph style="MARGIN: auto 0in auto 47.25pt; LINE-HEIGHT: 115%; TEXT-INDENT: -29.25pt; mso-list: l1 level1 lfo2"><SPAN lang=EN-ZA style='FONT-FAMILY: "Arial",sans-serif; COLOR: #222a35; mso-fareast-font-family: Arial; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA; mso-bidi-font-weight: bold'><SPAN style="mso-list: Ignore"><SPAN style='FONT: 7pt "Times New Roman"'> </SPAN></SPAN></SPAN><SPAN lang=EN-ZA style='FONT-FAMILY: "Arial",sans-serif; COLOR: #222a35; mso-fareast-font-family: Arial; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'>Improve customer experience practices to continuously meet service challenges and instill a customer centric culture</SPAN><B><SPAN lang=EN-ZA style='FONT-FAMILY: "Arial",sans-serif; COLOR: #222a35; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'><o:p></o:p></SPAN></B></P>
<P class=MsoNormal style="MARGIN: 0in; LINE-HEIGHT: 150%"><B><SPAN style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #c00000; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"'>Who should attend?<o:p></o:p></SPAN></B></P>
<P class=MsoListParagraph style="TEXT-ALIGN: justify; MARGIN: auto 0in auto 48pt; LINE-HEIGHT: 115%; TEXT-INDENT: -30pt; mso-list: l0 level1 lfo1; mso-add-space: auto"><SPAN lang=EN-ZA style='FONT-FAMILY: "Arial",sans-serif; COLOR: #222a35; mso-fareast-font-family: Arial; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'><SPAN style="mso-list: Ignore"><SPAN style='FONT: 7pt "Times New Roman"'> </SPAN></SPAN></SPAN><SPAN lang=EN-ZA style='FONT-FAMILY: "Arial",sans-serif; COLOR: #222a35; mso-fareast-font-family: Arial; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'>The course will be of interest to a wide range of customer service, marketing, PR, communications, sales and operations professionals.<o:p></o:p></SPAN></P>
<P class=MsoListParagraph style="MARGIN: auto 0in auto 48pt; LINE-HEIGHT: 115%; TEXT-INDENT: -30pt; mso-list: l0 level1 lfo1"><SPAN lang=EN-ZA style='FONT-FAMILY: "Arial",sans-serif; COLOR: #222a35; mso-fareast-font-family: Arial; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'><SPAN style="mso-list: Ignore"><SPAN style='FONT: 7pt "Times New Roman"'> </SPAN></SPAN></SPAN><SPAN lang=EN-ZA style='FONT-FAMILY: "Arial",sans-serif; COLOR: #222a35; mso-fareast-font-family: Arial; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'>It addresses professionals wishing to understand the importance and role of customer experience and to design and implement CX programs and build their competencies in marketing and sales and to develop their skills in such disciplines.</SPAN><SPAN lang=EN-ZA style='FONT-FAMILY: "Arial",sans-serif; COLOR: #222a35; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 8pt; LINE-HEIGHT: 150%"><B><SPAN style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #c00000; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"'>Participation fee options</SPAN></B><SPAN lang=EN-ZA style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #1f4e79; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-themecolor: accent5; mso-themeshade: 128; mso-style-textfill-fill-color: #1F4E79; mso-style-textfill-fill-themecolor: accent5; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'><BR><BR></SPAN><B><SPAN lang=EN-ZA style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #0070c0; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'>Attend in South Africa</SPAN></B><SPAN lang=EN-ZA style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #1f4e79; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-themecolor: accent5; mso-themeshade: 128; mso-style-textfill-fill-color: #1F4E79; mso-style-textfill-fill-themecolor: accent5; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in; LINE-HEIGHT: 150%"><B><SPAN lang=EN-ZA style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #1f4e79; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-themecolor: accent5; mso-themeshade: 128; mso-style-textfill-fill-color: #1F4E79; mso-style-textfill-fill-themecolor: accent5; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'>Fee Option 1:</SPAN></B><SPAN lang=EN-ZA style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #1f4e79; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-themecolor: accent5; mso-themeshade: 128; mso-style-textfill-fill-color: #1F4E79; mso-style-textfill-fill-themecolor: accent5; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'><BR>5 day Training = USD 3,550.00 per delegate include, 6 nights bed & breakfast, round trip airport transfer, lunch, conference documentation and limited refreshments<BR> <o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in; LINE-HEIGHT: 150%"><B><SPAN lang=EN-ZA style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #1f4e79; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-themecolor: accent5; mso-themeshade: 128; mso-style-textfill-fill-color: #1F4E79; mso-style-textfill-fill-themecolor: accent5; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'>Fee Option 2:</SPAN></B><SPAN lang=EN-ZA style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #1f4e79; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-themecolor: accent5; mso-themeshade: 128; mso-style-textfill-fill-color: #1F4E79; mso-style-textfill-fill-themecolor: accent5; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'><BR>5 day Training = USD 2,500.00 per delegate include, training material, lunch, limited refreshment<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in; LINE-HEIGHT: 150%"><SPAN lang=EN-ZA style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #1f4e79; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-themecolor: accent5; mso-themeshade: 128; mso-style-textfill-fill-color: #1F4E79; mso-style-textfill-fill-themecolor: accent5; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'><BR><BR></SPAN><B><SPAN style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #0070c0; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"'>Attend in Dubai and The Bahamas</SPAN></B><B><SPAN lang=EN-ZA style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #0070c0; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'> </SPAN></B><SPAN lang=EN-ZA style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #1f4e79; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-themecolor: accent5; mso-themeshade: 128; mso-style-textfill-fill-color: #1F4E79; mso-style-textfill-fill-themecolor: accent5; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 8pt; LINE-HEIGHT: 150%"><SPAN lang=EN-ZA style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #1f4e79; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-themecolor: accent5; mso-themeshade: 128; mso-style-textfill-fill-color: #1F4E79; mso-style-textfill-fill-themecolor: accent5; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'><BR><B>Fee Option 1:</B><BR>5 day Training = USD 5,950 per delegate include 6 nights bed & breakfast, round trip airport transfer, lunch, conference documentation and limited refreshments<BR> <o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 8pt; LINE-HEIGHT: 150%"><B><SPAN lang=EN-ZA style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #1f4e79; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-themecolor: accent5; mso-themeshade: 128; mso-style-textfill-fill-color: #1F4E79; mso-style-textfill-fill-themecolor: accent5; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'>Fee Option 2:</SPAN></B><SPAN lang=EN-ZA style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #1f4e79; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-themecolor: accent5; mso-themeshade: 128; mso-style-textfill-fill-color: #1F4E79; mso-style-textfill-fill-themecolor: accent5; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'><BR>5 day Training = USD 3,950.00 per delegate include, training material, lunch, limited refreshment<BR><BR>NB: Hotel venues might change at a short notice!!<BR><BR><BR></SPAN><SPAN lang=EN-ZA style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #222a35; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'>We would like to thank you for receiving this invitation and we hope to receive your intent to participate, we are confident that you will enjoy this training with us, and networking with other practitioners in this subject for a rich exchange of ideas beneficial to your profession.<BR><BR>We, therefore, look forward to a beneficial working relationship with your organization, and should you require any further information regarding this invitation, please do not hesitate to contact us at the contact information listed below.<BR><BR>Please share the information with relevant personnel.<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in; LINE-HEIGHT: 150%"><SPAN lang=EN-ZA style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #1f4e79; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-themecolor: accent5; mso-themeshade: 128; mso-style-textfill-fill-color: #1F4E79; mso-style-textfill-fill-themecolor: accent5; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'><BR></SPAN><B><SPAN style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #c00000; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"'>Kindly request a training brochure and a registration form for more information. <o:p></o:p></SPAN></B></P>
<P class=MsoNormal style="MARGIN: 0in; LINE-HEIGHT: 150%"><B><SPAN style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #c00000; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"'><o:p> </o:p></SPAN></B></P>
<P class=MsoNormal style="MARGIN: 0in; LINE-HEIGHT: 150%"><B><SPAN style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #c00000; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"'>Kindly submit your registration on time for Visa or transit visa application process</SPAN></B><B><SPAN lang=EN-ZA style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #1f4e79; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-themecolor: accent5; mso-themeshade: 128; mso-style-textfill-fill-color: #1F4E79; mso-style-textfill-fill-themecolor: accent5; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'>.</SPAN></B><SPAN lang=EN-ZA style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #1f4e79; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-themecolor: accent5; mso-themeshade: 128; mso-style-textfill-fill-color: #1F4E79; mso-style-textfill-fill-themecolor: accent5; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'><BR><BR></SPAN><SPAN lang=EN-ZA style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #222a35; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'>We look forward to your favourable response.<BR><BR>Kind Regards<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 12pt; LINE-HEIGHT: 150%"><B><SPAN lang=EN-ZA style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #222a35; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'>Brenda Mweshi</SPAN></B></P>
<P class=MsoNormal style="MARGIN: 0in; LINE-HEIGHT: 150%"><B><SPAN lang=EN-ZA style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #222a35; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'>Training Coordinator<o:p></o:p></SPAN></B></P>
<P class=MsoNormal style="MARGIN: 0in; LINE-HEIGHT: 150%"><SPAN lang=EN-ZA style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #222a35; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'>8 Wolseley St, Sandton, 2191<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in; LINE-HEIGHT: 150%"><SPAN lang=EN-ZA style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #222a35; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'>Gauteng, Republic of South Africa<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in; LINE-HEIGHT: 150%"><SPAN lang=EN-ZA style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #222a35; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'>Tel: +27 12 023 2313<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in; LINE-HEIGHT: 150%"><SPAN lang=EN-ZA style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #222a35; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'>WhatsApp: +27 67 274 6447<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in; LINE-HEIGHT: 150%"><SPAN lang=EN-ZA style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #222a35; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-themecolor: text2; mso-themeshade: 128; mso-style-textfill-fill-color: #222A35; mso-style-textfill-fill-themecolor: text2; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'>www.acaeglobal.com<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 12pt; LINE-HEIGHT: 150%"><SPAN lang=EN-ZA style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #1f4e79; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-themecolor: accent5; mso-themeshade: 128; mso-style-textfill-fill-color: #1F4E79; mso-style-textfill-fill-themecolor: accent5; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-ansi-language: EN-ZA'><o:p> </o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 8pt; LINE-HEIGHT: 150%"><SPAN lang=EN-ZA style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #1f4e79; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-themecolor: accent5; mso-themeshade: 128; mso-style-textfill-fill-color: #1F4E79; mso-style-textfill-fill-themecolor: accent5; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'><o:p> </o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 8pt; LINE-HEIGHT: 150%"><SPAN lang=EN-ZA style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #1f4e79; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-themecolor: accent5; mso-themeshade: 128; mso-style-textfill-fill-color: #1F4E79; mso-style-textfill-fill-themecolor: accent5; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000; mso-fareast-language: EN-ZA; mso-ansi-language: EN-ZA'><SPAN style="mso-spacerun: yes"> </SPAN><o:p></o:p></SPAN></P>
<P class=MsoNormal style="TEXT-ALIGN: justify; MARGIN: 0in; LINE-HEIGHT: 150%"><SPAN style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #1f4e79; LINE-HEIGHT: 150%; mso-fareast-font-family: "Times New Roman"; mso-themecolor: accent5; mso-themeshade: 128; mso-style-textfill-fill-color: #1F4E79; mso-style-textfill-fill-themecolor: accent5; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000'><o:p> </o:p></SPAN></P></TD>
<TD style="BORDER-TOP: #f0f0f0; BORDER-RIGHT: #f0f0f0; WIDTH: 7.6%; BACKGROUND: white; BORDER-BOTTOM: #f0f0f0; PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 5.4pt; mso-background-themecolor: background1" vAlign=top width="7%">
<P class=MsoNormal style="MARGIN: 0in; LINE-HEIGHT: normal"><SPAN style='FONT-SIZE: 10pt; FONT-FAMILY: "Arial",sans-serif; mso-fareast-font-family: "Times New Roman"'><o:p> </o:p></SPAN></P></TD></TR>
<TR style="mso-yfti-irow: 3">
<TD style="BORDER-TOP: #f0f0f0; BORDER-RIGHT: #f0f0f0; WIDTH: 6.92%; BACKGROUND: white; BORDER-BOTTOM: #f0f0f0; PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 5.4pt; mso-background-themecolor: background1" vAlign=top width="6%">
<P class=MsoNormal style="MARGIN: 0in; LINE-HEIGHT: normal"><B><SPAN style='FONT-SIZE: 10pt; FONT-FAMILY: "Arial",sans-serif; mso-fareast-font-family: "Times New Roman"'><o:p> </o:p></SPAN></B></P></TD>
<TD style="BORDER-TOP: #f0f0f0; BORDER-RIGHT: #f0f0f0; WIDTH: 85.48%; BACKGROUND: #ededed; BORDER-BOTTOM: #f0f0f0; PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 5.4pt; mso-background-themecolor: accent3; mso-background-themetint: 51" vAlign=top width="85%">
<P class=MsoNormal style="MARGIN: 0in; LINE-HEIGHT: normal"><SPAN style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #1f4e79; mso-fareast-font-family: "Times New Roman"; mso-themecolor: accent5; mso-themeshade: 128; mso-style-textfill-fill-color: #1F4E79; mso-style-textfill-fill-themecolor: accent5; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000'><o:p> </o:p></SPAN></P></TD>
<TD style="BORDER-TOP: #f0f0f0; BORDER-RIGHT: #f0f0f0; WIDTH: 7.6%; BACKGROUND: white; BORDER-BOTTOM: #f0f0f0; PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 5.4pt; mso-background-themecolor: background1" vAlign=top width="7%">
<P class=MsoNormal style="MARGIN: 0in; LINE-HEIGHT: normal"><SPAN style='FONT-SIZE: 10pt; FONT-FAMILY: "Arial",sans-serif; mso-fareast-font-family: "Times New Roman"'><o:p> </o:p></SPAN></P></TD></TR>
<TR style="mso-yfti-irow: 4; mso-yfti-lastrow: yes">
<TD style="BORDER-TOP: #f0f0f0; BORDER-RIGHT: #f0f0f0; WIDTH: 6.92%; BACKGROUND: white; BORDER-BOTTOM: #f0f0f0; PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 5.4pt; mso-background-themecolor: background1" vAlign=top width="6%">
<P class=MsoNormal style="MARGIN: 0in; LINE-HEIGHT: normal"><B><SPAN style='FONT-SIZE: 10pt; FONT-FAMILY: "Arial",sans-serif; mso-fareast-font-family: "Times New Roman"'><o:p> </o:p></SPAN></B></P></TD>
<TD style="BORDER-TOP: #f0f0f0; BORDER-RIGHT: #f0f0f0; WIDTH: 85.48%; BACKGROUND: #ededed; BORDER-BOTTOM: #f0f0f0; PADDING-BOTTOM: 0in; PADDING-TOP: 0in; PADDING-LEFT: 5.4pt; BORDER-LEFT: #f0f0f0; PADDING-RIGHT: 5.4pt; mso-background-themecolor: accent3; mso-background-themetint: 51" vAlign=top width="85%">
<P class=MsoNormal style="MARGIN: 0in; LINE-HEIGHT: normal" align=center><SPAN style='FONT-SIZE: 12pt; FONT-FAMILY: "Arial",sans-serif; COLOR: #1f4e79; mso-fareast-font-family: "Times New Roman"; mso-themecolor: accent5; mso-themeshade: 128; mso-style-textfill-fill-color: #1F4E79; mso-style-textfill-fill-themecolor: accent5; mso-style-textfill-fill-alpha: 100.0%; mso-style-textfill-fill-colortransforms: lumm=50000'><o:p><FONT size=1> Thank you for Receiving this workshop invitation.<BR>You may please <A href="https://acaeglobal.bubbleapps.io/version-test/unsubscribe">unsubscribe here</A> if you no longer wish to receive our emails<BR></FONT></P></o:p></SPAN></TD>
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