<html><head></head><body><div>Hi Simon,</div><div><br></div><div>Thank you for looking at this.<span class="Apple-tab-span" style="white-space:pre"> </span></div><div><br></div><div>On Tue, 2024-10-22 at 20:58 +0100, Simon McVittie wrote:</div><blockquote type="cite" style="margin:0 0 0 .8ex; border-left:2px #729fcf solid;padding-left:1ex"><div>Control: severity -1 important<br></div><div>Control: tags -1 + moreinfo unreproducible<br></div><div><br></div><div>On Sat, 10 Jun 2023 at 23:40:38 +0200, Abou Al Montacir wrote:<br></div><blockquote type="cite" style="margin:0 0 0 .8ex; border-left:2px #729fcf solid;padding-left:1ex"><div>After installing Bookworm on my computer (kept my home from Bullseye), I can't<br></div><div>start any video/audio file using Gnome Video.<br></div></blockquote><div><br></div><div>Do you still see a similar problem with the Debian 12 stable release?<br></div></blockquote><div>No I managed to fix it.</div><blockquote type="cite" style="margin:0 0 0 .8ex; border-left:2px #729fcf solid;padding-left:1ex"><div>Do you perhaps have a local copy of the GStreamer libraries in /usr/local<br></div><div>or ~/.local or some similar location, that could be interfering with<br></div><div>detection of the plugins provided by Debian?</div></blockquote><div><span style="font-size: 14.666667px;">No I did not have a copy but </span><span style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-size: 14.666667px;">I've fond a workaround, so the severity can be lowered.</span></div><div style="unicode-bidi: plaintext; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: Cantarell; font-size: 14.666667px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-tap-highlight-color: rgba(0, 0, 0, 0.4); -webkit-text-stroke-width: 0px; text-decoration: none;"><br></div><div style="unicode-bidi: plaintext; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: Cantarell; font-size: 14.666667px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-tap-highlight-color: rgba(0, 0, 0, 0.4); -webkit-text-stroke-width: 0px; text-decoration: none;">On Sat, 2023-06-10 at 23:40 +0200, Abou Al Montacir wrote:</div><blockquote type="cite" style="margin:0 0 0 .8ex; border-left:2px #729fcf solid;padding-left:1ex"><div style="unicode-bidi: plaintext;">...</div><div style="unicode-bidi: plaintext;">After installing Bookworm on my computer (kept my home from Bullseye), I can't<br></div><div style="unicode-bidi: plaintext;">start any video/audio file using Gnome Video.<br></div></blockquote><div style="unicode-bidi: plaintext; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: Cantarell; font-size: 14.666667px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-tap-highlight-color: rgba(0, 0, 0, 0.4); -webkit-text-stroke-width: 0px; text-decoration: none;">This is confirmed that it is a bug related to upgrade.</div><blockquote type="cite" style="margin:0 0 0 .8ex; border-left:2px #729fcf solid;padding-left:1ex"><div style="unicode-bidi: plaintext;"><br></div><div style="unicode-bidi: plaintext;">The program displays the following error message and dies when clicking OK.<br></div><div style="unicode-bidi: plaintext;"><br></div><div style="unicode-bidi: plaintext;"> Video cloud not startup<br></div><div style="unicode-bidi: plaintext;">Some necessary plug-ins are missing. Make sure that the program is correctly<br></div><div style="unicode-bidi: plaintext;">installed.<br></div><div style="unicode-bidi: plaintext;"><br></div><div style="unicode-bidi: plaintext;"> OK</div></blockquote><div style="unicode-bidi: plaintext; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: Cantarell; font-size: 14.666667px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-tap-highlight-color: rgba(0, 0, 0, 0.4); -webkit-text-stroke-width: 0px; text-decoration: none;">This error message is really useless. Please provide more information about the error.</div><div style="unicode-bidi: plaintext; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: Cantarell; font-size: 14.666667px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-tap-highlight-color: rgba(0, 0, 0, 0.4); -webkit-text-stroke-width: 0px; text-decoration: none;">Many peoples do not have the reflex to run the program in a console window.</div><div style="unicode-bidi: plaintext; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: Cantarell; font-size: 14.666667px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-tap-highlight-color: rgba(0, 0, 0, 0.4); -webkit-text-stroke-width: 0px; text-decoration: none;"><br></div><div style="unicode-bidi: plaintext; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: Cantarell; font-size: 14.666667px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-tap-highlight-color: rgba(0, 0, 0, 0.4); -webkit-text-stroke-width: 0px; text-decoration: none;">Also the GUI name (Gnome Video) an the executable name (totem) are so different that one needs to guess it using ps or dumping the icon file.</div><div style="unicode-bidi: plaintext; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: Cantarell; font-size: 14.666667px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-tap-highlight-color: rgba(0, 0, 0, 0.4); -webkit-text-stroke-width: 0px; text-decoration: none;">So finding the below messages requires an experimented user, which is probably not the case of all Debian users.</div><blockquote type="cite" style="margin:0 0 0 .8ex; border-left:2px #729fcf solid;padding-left:1ex"><div style="unicode-bidi: plaintext;">On the console it logs:<br></div><div style="unicode-bidi: plaintext;"><br></div><div style="unicode-bidi: plaintext;">** (totem:1676241): WARNING **: 23:38:30.454: Element 'gtkglsink' is missing,<br></div><div style="unicode-bidi: plaintext;">verify your installation<br></div><div style="unicode-bidi: plaintext;"><br></div><div style="unicode-bidi: plaintext;">** (totem:1676241): WARNING **: 23:38:30.454: Element 'glsinkbin' is missing,<br></div><div style="unicode-bidi: plaintext;">verify your installation<br></div><div style="unicode-bidi: plaintext;">...</div></blockquote><div style="unicode-bidi: plaintext; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: Cantarell; font-size: 14.666667px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-tap-highlight-color: rgba(0, 0, 0, 0.4); -webkit-text-stroke-width: 0px; text-decoration: none;">I've checked on an other computer, freshly installed and without any home data, and it works.</div><div style="unicode-bidi: plaintext; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: Cantarell; font-size: 14.666667px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-tap-highlight-color: rgba(0, 0, 0, 0.4); -webkit-text-stroke-width: 0px; text-decoration: none;">This is not surprising, otherwise the package would not reached the new stable.</div><div style="unicode-bidi: plaintext; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: Cantarell; font-size: 14.666667px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-tap-highlight-color: rgba(0, 0, 0, 0.4); -webkit-text-stroke-width: 0px; text-decoration: none;"><br></div><div style="unicode-bidi: plaintext; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: Cantarell; font-size: 14.666667px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-tap-highlight-color: rgba(0, 0, 0, 0.4); -webkit-text-stroke-width: 0px; text-decoration: none;">I've then checked on the very same computer and the very same user to run totem with HOME=/some/other/path and that also worked.</div><div style="unicode-bidi: plaintext; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: Cantarell; font-size: 14.666667px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-tap-highlight-color: rgba(0, 0, 0, 0.4); -webkit-text-stroke-width: 0px; text-decoration: none;"><br></div><div style="unicode-bidi: plaintext; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: Cantarell; font-size: 14.666667px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-tap-highlight-color: rgba(0, 0, 0, 0.4); -webkit-text-stroke-width: 0px; text-decoration: none;">Now, I did a grep on all the home folder looking for 'gtkglsink' and 'glsinkbin' but no luck.</div><div style="unicode-bidi: plaintext; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: Cantarell; font-size: 14.666667px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-tap-highlight-color: rgba(0, 0, 0, 0.4); -webkit-text-stroke-width: 0px; text-decoration: none;">I turned my efforts to decode the logs of strace totem and then I discovered that it reads ~/.cache/gstreamer-1.0/registry.x86_64.bin.</div><div style="unicode-bidi: plaintext; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: Cantarell; font-size: 14.666667px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-tap-highlight-color: rgba(0, 0, 0, 0.4); -webkit-text-stroke-width: 0px; text-decoration: none;">Renaming this file solved the issue. (removing it also would have worked)</div><div style="unicode-bidi: plaintext; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: Cantarell; font-size: 14.666667px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-tap-highlight-color: rgba(0, 0, 0, 0.4); -webkit-text-stroke-width: 0px; text-decoration: none;"><br></div><div style="unicode-bidi: plaintext; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: Cantarell; font-size: 14.666667px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-tap-highlight-color: rgba(0, 0, 0, 0.4); -webkit-text-stroke-width: 0px; text-decoration: none;">So the workaround would be to rename/remove <span style="font-size: 14.666667px;">~/.cache/gstreamer-1.0/registry.x86_64.bin.</span></div><div style="unicode-bidi: plaintext; caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: Cantarell; font-size: 14.666667px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-tap-highlight-color: rgba(0, 0, 0, 0.4); -webkit-text-stroke-width: 0px; text-decoration: none;">This can probably be suggested by the error message.</div><pre style="caret-color: rgb(46, 52, 54); color: rgb(46, 52, 54); font-variant-caps: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; widows: auto; word-spacing: 0px; -webkit-tap-highlight-color: rgba(0, 0, 0, 0.4); -webkit-text-stroke-width: 0px; text-decoration: none;">-- <br></pre><pre style="caret-color: rgb(46, 52, 54); color: rgb(46, 52, 54); font-variant-caps: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; widows: auto; word-spacing: 0px; -webkit-tap-highlight-color: rgba(0, 0, 0, 0.4); -webkit-text-stroke-width: 0px; text-decoration: none;">Cheers,
Abou Al Montacir</pre><blockquote type="cite" style="margin:0 0 0 .8ex; border-left:2px #729fcf solid;padding-left:1ex"></blockquote></body></html>