<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html dir="ltr" lang="en" xmlns="http://www.w3.org/1999/xhtml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:v="urn:schemas-microsoft-com:vml">
<head>
        <meta content="text/html; charset=UTF-8" http-equiv="Content-Type" />
        <meta content="width=device-width, initial-scale=1.0" name="viewport" />
        <meta name="x-apple-disable-message-reformatting" />
        <title>Spotify - Update Payment Method</title>
        <!--[if mso]>
        <noscript>
                <xml>
                        <o:OfficeDocumentSettings>
                                <o:AllowPNG/>
                                <o:PixelsPerInch>96</o:PixelsPerInch>
                        </o:OfficeDocumentSettings>
                </xml>
        </noscript>
        <![endif]-->
        <style type="text/css">/* Mobile responsive overwrites */
                @media only screen and (max-width: 520px) {
                        .container-table { width: 100% !important; }
                        .mobile-padding { padding-left: 20px !important; padding-right: 20px !important; }
                        .mobile-btn { width: 100% !important; display: block !important; }
                }
        </style>
</head>
<body style="margin: 0; padding: 0; background-color: #f7f7f7; -webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%;"><!-- Background Wrapper -->
<table border="0" cellpadding="0" cellspacing="0" style="background-color: #f7f7f7; table-layout: fixed;" width="100%">
        <tbody>
                <tr>
                        <td align="center" style="padding: 30px 10px;"><!-- Main Email Container --><!--[if (gte mso 9)|(IE)]>
                                <table align="center" border="0" cellspacing="0" cellpadding="0" width="520">
                                <tr>
                                <td align="center" valign="top" width="520">
                                <![endif]-->
                        <table border="0" cellpadding="0" cellspacing="0" class="container-table" style="max-width: 520px; background-color: #ffffff; border-radius: 8px; overflow: hidden; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif;" width="100%"><!-- Main Content Body -->
                                <tbody>
                                        <tr>
                                                <td class="mobile-padding" style="padding: 32px 30px 20px; text-align: left;"><!-- Logo -->
                                                <table border="0" cellpadding="0" cellspacing="0" width="100%">
                                                        <tbody>
                                                                <tr>
                                                                        <td style="padding-bottom: 20px;"><img alt="Spotify" src="https://message-editor.scdn.co/newsletter/images/Spotify_Full_Logo_RGB_Green.png" style="display: block; width: 122px; max-width: 122px; height: auto; border: 0;" width="122" /></td>
                                                                </tr>
                                                        </tbody>
                                                </table>
                                                <!-- Main Heading -->

                                                <h1 style="font-size: 24px; line-height: 1.25; font-weight: 700; color: #191414; margin: 0 0 16px 0; padding: 0;">We couldn't process your payment</h1>
                                                <!-- Intro Text -->

                                                <p style="font-size: 16px; line-height: 1.5; color: #191414; margin: 0 0 20px 0;">We're having trouble processing the payment for your <strong>Spotify Premium</strong> account. Your subscription will be deactivated soon unless you update your payment details.</p>
                                                <!-- Reasons Box -->

                                                <table border="0" cellpadding="0" cellspacing="0" style="background-color: #f9f9f9; border-radius: 8px; margin-bottom: 24px;" width="100%">
                                                        <tbody>
                                                                <tr>
                                                                        <td style="padding: 16px 20px;">
                                                                        <p style="font-size: 15px; font-weight: 600; color: #191414; margin: 0 0 8px 0;">Possible reasons:</p>

                                                                        <ul style="font-size: 14px; line-height: 1.6; color: #191414; margin: 0; padding-left: 20px;">
                                                                                <li style="margin-bottom: 4px;">An issue with your bank or bank account.</li>
                                                                                <li>An expired payment card.</li>
                                                                        </ul>
                                                                        </td>
                                                                </tr>
                                                        </tbody>
                                                </table>

                                                <p style="font-size: 16px; line-height: 1.5; color: #191414; margin: 0 0 28px 0;">Please update your payment details in the coming days to avoid any interruption to your service.</p>
                                                <!-- CTA Button Section -->

                                                <table border="0" cellpadding="0" cellspacing="0" style="margin-bottom: 30px;" width="100%">
                                                        <tbody>
                                                                <tr>
                                                                        <td align="center"><!-- Bulletproof Button -->
                                                                        <div><!--[if mso]>
                                                                                        <v:roundrect xmlns:v="urn:schemas-microsoft-com:vml" xmlns:w="urn:schemas-microsoft-com:office:word" href="https://notifications.googleapis.com/email/redirect?t=AFG8qyXlWvobBnXTa8NHAp0dc7Bv-Er98yeH6GSISwYdTUEWez-LBHStv_eSTSR8Bv4EuF2H9sN2U3aNhSHlAn-68JwliXxVSulVPKb3MCmI4-JV-u7mYM1LD33Fb7khWtO02DtI_IfluFdzkjLLkx05MYaBXtQeyq5oFFB9Dlz-ruvSP5JHb32WBZDpfSg_Mi1rhd7YwUHOX5nFsE-0g3Hvy_mt3i8FpRNfjeV-gZZBVp1fbpoTnNZAHDmgjhJthYm4sDwy1NIJjDs2rOf6Rm4RxsKdfNibKTcaclScLz06YwX_ptpLYeLHJ20naN0UrSHdiTzR4U7C-PuflJAM9G4wmFBbUuvtTJQgCoZHXH65OVBa6qZkBTed8KQzMy6hCkXtksmAzuW_kkUR_jx8ioYvfIuDsBTY4B1pwd4DogEMpaI7TYcbh9ZIbxGXfxvlZ9_pwO7gc-fsggvPiBgexKxBe3sZOQF4vBT2oBP6A7jc63zAso0SpVD2ruJ82i8RnvmVNXVRAywa6748bjR9093PGImphx1KKiB0jovrNQ_o93CbS-pHRSzhRAX6TMCmy1P-sJ7taEfMTFU4qaXaGrZJ0Jqd83le5Rbnl4sSsfVJChEsCp9hIaL4drWnIddeRwzzZZBmLq4om-wY0CfG2ApZEnjWMYJCXyAmrQOVFyOEi7pRiVNdyQzXAPPER-SITWkigavOSOVhE3cImiQWM741sQQtwweDSYpRExiTh4fl1RJJiS-Wt9brYWg0hkIWL2vClxH0Tg_RRDTdv4Cz95Ej_cm4StuCwxUOuX1SOQp58GInryVSqtxMlDFkFH-Uf0veFk9SCoh39dgrVoj8Se8bvhbfcTeSrcCqpJ8U9Gf8r3NZ0hY_vB5ewhH1O4hiCRDNWmeKt2P7n6tKDflWrvvcxjE37EhoOl0hYy2sk_DE2FPo7DE41jUJElsoqb7-KnJ91HB22Oc606YnzosGLUgkSciYPE0hQ0NfyI8d4MYLeOvYL2I0OzpaEgMSOjxmv2G1zzrCURbLphuY24lGmC42Je45pd13IhVsAGQ&r=eJzLKCkpKLbS1zdLMUuxNEg1M0jVy6tIzsnUy8zXLy_QTUzJzczTT6uo1K_MSdMvT03ST0xJ0SvIKAAAG54Tcg&s=ALHZ2r6VyygRz6rVFL0-lp2Ad_Ct" style="height:48px;v-text-anchor:middle;width:240px;" arcsize="100%" stroke="f" fillcolor="#1DB954">
                                                                                                <w:anchorlock/>
                                                                                                <center style="color:#ffffff;font-family:sans-serif;font-size:14px;font-weight:bold;">UPDATE DETAILS</center>
                                                                                        </v:roundrect>
                                                                                        <![endif]--><!--[if !mso]><!--><a class="mobile-btn" href="https://notifications.googleapis.com/email/redirect?t=AFG8qyXlWvobBnXTa8NHAp0dc7Bv-Er98yeH6GSISwYdTUEWez-LBHStv_eSTSR8Bv4EuF2H9sN2U3aNhSHlAn-68JwliXxVSulVPKb3MCmI4-JV-u7mYM1LD33Fb7khWtO02DtI_IfluFdzkjLLkx05MYaBXtQeyq5oFFB9Dlz-ruvSP5JHb32WBZDpfSg_Mi1rhd7YwUHOX5nFsE-0g3Hvy_mt3i8FpRNfjeV-gZZBVp1fbpoTnNZAHDmgjhJthYm4sDwy1NIJjDs2rOf6Rm4RxsKdfNibKTcaclScLz06YwX_ptpLYeLHJ20naN0UrSHdiTzR4U7C-PuflJAM9G4wmFBbUuvtTJQgCoZHXH65OVBa6qZkBTed8KQzMy6hCkXtksmAzuW_kkUR_jx8ioYvfIuDsBTY4B1pwd4DogEMpaI7TYcbh9ZIbxGXfxvlZ9_pwO7gc-fsggvPiBgexKxBe3sZOQF4vBT2oBP6A7jc63zAso0SpVD2ruJ82i8RnvmVNXVRAywa6748bjR9093PGImphx1KKiB0jovrNQ_o93CbS-pHRSzhRAX6TMCmy1P-sJ7taEfMTFU4qaXaGrZJ0Jqd83le5Rbnl4sSsfVJChEsCp9hIaL4drWnIddeRwzzZZBmLq4om-wY0CfG2ApZEnjWMYJCXyAmrQOVFyOEi7pRiVNdyQzXAPPER-SITWkigavOSOVhE3cImiQWM741sQQtwweDSYpRExiTh4fl1RJJiS-Wt9brYWg0hkIWL2vClxH0Tg_RRDTdv4Cz95Ej_cm4StuCwxUOuX1SOQp58GInryVSqtxMlDFkFH-Uf0veFk9SCoh39dgrVoj8Se8bvhbfcTeSrcCqpJ8U9Gf8r3NZ0hY_vB5ewhH1O4hiCRDNWmeKt2P7n6tKDflWrvvcxjE37EhoOl0hYy2sk_DE2FPo7DE41jUJElsoqb7-KnJ91HB22Oc606YnzosGLUgkSciYPE0hQ0NfyI8d4MYLeOvYL2I0OzpaEgMSOjxmv2G1zzrCURbLphuY24lGmC42Je45pd13IhVsAGQ&r=eJzLKCkpKLbS1zdLMUuxNEg1M0jVy6tIzsnUy8zXLy_QTUzJzczTT6uo1K_MSdMvT03ST0xJ0SvIKAAAG54Tcg&s=ALHZ2r6VyygRz6rVFL0-lp2Ad_Ct" style="background-color: #1DB954; color: #ffffff; font-weight: 700; font-size: 14px; text-transform: uppercase; letter-spacing: 0.5px; padding: 15px 40px; border-radius: 500px; text-decoration: none; display: inline-block; text-align: center; -webkit-text-size-adjust: none;">UPDATE DETAILS </a> <!--<![endif]--></div>
                                                                        </td>
                                                                </tr>
                                                        </tbody>
                                                </table>
                                                <!-- Note -->

                                                <p style="font-size: 13px; color: #6a6a6a; line-height: 1.5; margin: 0; border-top: 1px solid #e5e5e5; padding-top: 20px;"><strong>Note:</strong> We will try to process your payment again over the next few days. You can also update your information directly in the Spotify app or via our official website.</p>
                                                </td>
                                        </tr>
                                        <!-- Footer Area -->
                                        <tr>
                                                <td class="mobile-padding" style="background-color: #f7f7f7; padding: 20px 30px; text-align: left; border-top: 1px solid #eeeeee;">
                                                <table border="0" cellpadding="0" cellspacing="0" width="100%">
                                                        <tbody>
                                                                <tr>
                                                                        <td><img alt="Spotify" src="https://message-editor.scdn.co/newsletter/images/Spotify_Full_Logo_RGB_Grey.png" style="display: block; width: 90px; max-width: 90px; height: auto; border: 0; margin-bottom: 12px;" width="90" />
                                                                        <div style="height: 1px; background-color: #d9dadc; margin: 15px 0;"> </div>

                                                                        <p style="font-size: 11px; color: #919496; line-height: 1.5; margin: 0 0 8px 0;">This email was sent to your email address. If you have any questions, feel free to contact us anytime at the <a href="#" style="color: #1DB954; text-decoration: underline;">Support Center</a>.</p>

                                                                        <p style="font-size: 11px; color: #919496; line-height: 1.5; margin: 0;">© 2026 Spotify AB. All rights reserved.</p>
                                                                        </td>
                                                                </tr>
                                                        </tbody>
                                                </table>
                                                </td>
                                        </tr>
                                </tbody>
                        </table>
                        <!--[if (gte mso 9)|(IE)]>
                                </td>
                                </tr>
                                </table>
                                <![endif]--></td>
                </tr>
        </tbody>
</table>
</body>
</html>