[sane-devel] Unsupported device: Canon MF4018

Sat Feb 21 20:55:48 UTC 2009

You have two copies of sane installed?

allan

On Sat, Feb 21, 2009 at 3:31 PM, Gleb Baryshev <gleb.baryshev at gmail.com> wrote:
> Nicolas Martin wrote:
>> This USB id is declared in the ImageCLass part of the pixma backend, and
>> should be thus at least detected by scanimage.
>>
>> This looks here rather like a permission issue to access the scanner,
>> from a standard user account, or a library mess up issue.
>>
>> Did you try the same scanimage command under root ?
>>
>> If you can fix this permission issue, then we'll be able to check if the
>> pixma backend can handle this model as is, or if it requires some
>> tweaking.
>>
>> Nicolas
>>
>> Le jeudi 19 février 2009 à 19:26 +0300, Gleb Baryshev a écrit :
>>> Hello
>>>
>>> I'd like to report an unsupported device. Its name is Canon i-Sensys MF4018.
>>> Bus type: USB
>>> USB id: 04a9/26b4
>>> This multifunctional belongs to 4010 series and must be identical to
>>> MF4010. I tried to use sane-backends-2009-02-19, but 'scanimage -L'
>>> said: "No scanners were identified".
>
> Gerald wrote:
>> Please provide details when posting so that there is enough
>> information to help.
>> Your OS, version ?
>> Sometimes the permission problems can be fixed by using a UDEV
>>  assignment instruction prior to plugging in the device.  These might
>> be distribution dependent.
>
> I'm using Slackware 12.1 and Linux kernel 2.6.26.5.
>
> I have copied libsane.rules to /etc/udev/rules.d/ and added myself to
> scanner group. Access rights became the following:
> -rw-r--r-- 1 root root 80 2009-02-21 15:10 /proc/bus/usb/001/003
> crw-rw-r-- 1 root scanner 189, 2 2009-02-21 15:10 /dev/bus/usb/001/003
>
> But 'scanimage -L' still didn't work (neither under user nor under root).
>
> By chance I found out that if I first change directory to
> /usr/local/etc/sane.d, scanimage works:
>
> $ cd /usr/local/etc/sane.d
>
> $ scanimage -L
> device `pixma:04A926B4_SDF760260809Q' is a CANON Canon imageCLASS MF4010
> multi-function peripheral
>
> $ scanimage -T
> scanimage: scanning image of size 640x877 pixels at 24 bits/pixel
> scanimage: acquiring RGB frame, 8 bits/sample
> scanimage: reading one scanline, 1920 bytes...  PASS
> scanimage: reading one byte...          PASS
> scanimage: stepped read, 2 bytes...     PASS
> scanimage: stepped read, 4 bytes...     PASS
> scanimage: stepped read, 8 bytes...     PASS
> scanimage: stepped read, 16 bytes...    PASS
> scanimage: stepped read, 32 bytes...    PASS
> scanimage: stepped read, 64 bytes...    PASS
> scanimage: stepped read, 128 bytes...   PASS
> scanimage: stepped read, 256 bytes...   PASS
> scanimage: stepped read, 512 bytes...   PASS
> scanimage: stepped read, 1024 bytes...  PASS
> scanimage: stepped read, 2048 bytes...  PASS
> scanimage: stepped read, 2047 bytes...  PASS
> scanimage: stepped read, 1023 bytes...  PASS
> scanimage: stepped read, 511 bytes...   PASS
> scanimage: stepped read, 255 bytes...   PASS
> scanimage: stepped read, 127 bytes...   PASS
> scanimage: stepped read, 63 bytes...    PASS
> scanimage: stepped read, 31 bytes...    PASS
> scanimage: stepped read, 15 bytes...    PASS
> scanimage: stepped read, 7 bytes...     PASS
> scanimage: stepped read, 3 bytes...     PASS
>
>
> The only problem is that sometimes scanner gets hang and 'scanimage -T'
> fails:
> scanimage: reading one scanline, 1920 bytes...  FAIL Error: Error during
> device I/O
>
> More detailed (with SANE_DEBUG_PIXMA=21):
>
> $ scanimage -T
> [sanei_debug] Setting debug level of pixma to 21.
> [pixma] pixma version 0.15.0
> [pixma] pixma_collect_devices() found Canon imageCLASS MF4010 at
> libusb:001:004
> [pixma] sanei_bjnp_find_devices:
> [pixma] lo is not a valid IPv4 interface, skipping...
> [pixma] eth0 is not a valid IPv4 interface, skipping...
> [pixma] lo is not a valid IPv4 interface, skipping...
> [pixma] eth0 is IPv4 capable, sending broadcast..
> [pixma] scanner discovery finished...
> [pixma] pixma_find_scanners() found 1 devices
> [pixma] pixma_collect_devices() found Canon imageCLASS MF4010 at
> libusb:001:004
> [pixma] sanei_bjnp_find_devices:
> [pixma] lo is not a valid IPv4 interface, skipping...
> [pixma] eth0 is not a valid IPv4 interface, skipping...
> [pixma] lo is not a valid IPv4 interface, skipping...
> [pixma] eth0 is IPv4 capable, sending broadcast..
> [pixma] scanner discovery finished...
> [pixma] pixma_open(): Canon imageCLASS MF4010
> [pixma] Trying to clear the interrupt buffer...
> [pixma]   no packets in buffer
> [pixma] Reader task started
> [pixma]
> [pixma] pixma_scan(): start
> [pixma]   line_size=1920 image_size=1683840 channels=3 depth=8
> [pixma]   dpi=75x75 offset=(0,0) dimension=640x877
> [pixma]   gamma_table=0x828741c source=0
> [pixma] Reader task id=9082 (forked)
> scanimage: scanning image of size 640x877 pixels at 24 bits/pixel
> scanimage: acquiring RGB frame, 8 bits/sample
> scanimage: reading one scanline, 1920 bytes...  [pixma] raw_width = 640
> [pixma] OUT  T=3.345 len=10
> [pixma]  00000000:f3 20 00 00 00 00 00 00  0c 00
> [pixma]
> [pixma] IN   T=4.353 len=-9
> [pixma]   ERROR: ETIMEDOUT
> [pixma]
> [pixma] No response yet. Timed out in 8 sec.
> [pixma] IN   T=5.359 len=-9
> [pixma]   ERROR: ETIMEDOUT
> [pixma]
> [pixma] No response yet. Timed out in 7 sec.
> [pixma] IN   T=6.366 len=-9
> [pixma]   ERROR: ETIMEDOUT
> [pixma]
> [pixma] No response yet. Timed out in 6 sec.
> [pixma] IN   T=7.373 len=-9
> [pixma]   ERROR: ETIMEDOUT
> [pixma]
> [pixma] No response yet. Timed out in 5 sec.
> [pixma] IN   T=8.380 len=-9
> [pixma]   ERROR: ETIMEDOUT
> [pixma]
> [pixma] No response yet. Timed out in 4 sec.
> [pixma] IN   T=9.386 len=-9
> [pixma]   ERROR: ETIMEDOUT
> [pixma]
> [pixma] No response yet. Timed out in 3 sec.
> [pixma] IN   T=10.394 len=-9
> [pixma]   ERROR: ETIMEDOUT
> [pixma]
> [pixma] No response yet. Timed out in 2 sec.
> [pixma] IN   T=11.400 len=-9
> [pixma]   ERROR: ETIMEDOUT
> [pixma]
> [pixma] No response yet. Timed out in 1 sec.
> [pixma] WARNING:Error in response phase. cmd:c0dd
> [pixma]   If the scanner hangs, reset it and/or unplug the USB cable.
> [pixma] pixma_scan() failed ETIMEDOUT
> [pixma] read_image():reader task closed the pipe:0 bytes received,
> 1683840 bytes expected
> [pixma] Reader task terminated: ETIMEDOUT
> FAIL Error: Error during device I/O
> [pixma] pixma_close(): Canon imageCLASS MF4010
>
>
> In this case, resetting scanner or unplugging USB cable helps.
>
> I have tried some modes (using scanimage and xsane) - scanner seems to
> work as expected. Can you tell me (or give a link) what tests scanner
> should pass to be "supported"?
>
>
> Gleb
>
>
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