[sane-devel] Canon imageClass MF733
Rolf Bensch
rolf at bensch-online.de
Sat Sep 29 19:29:57 BST 2018
Hi Carl,
Your scanner was working before you installed Canon's printer driver and
ist working again after deinstalling the printer driver, right?
If I remember correctly there should be an old thread handling this
issue. Please ask the mailing list if you cannot find it. Sorry, I
cannot help here.
Maybe Ethernet could also fix this issue. Please read 'man sane-pixma'
for details. If this won't help, please ask the mailing list helping
with Ethernet.
Hope this helps.
Cheers,
Rolf
Am 23.09.18 um 22:09 schrieb klequis:
> Hi Again,
>
> A little more testing today.
> I disconnected ethernet and connected USB. Can not scan from flatbed or
> feeder. Tried unplugging and replugging USB connection, restarted my
> computer, turned MF733 off and on. Nothing works.
>
> Let me know if you need any diag run.
>
> Cheers,
> Carl
>
> On Sun, Sep 23, 2018 at 12:53 PM klequis <klequis at gmail.com
> <mailto:klequis at gmail.com>> wrote:
>
> Hi Rolf,
>
> Here is the latest.
>
> USB
> ------------------------------------------------
>
> Flatbed
> ----------
> - Was not working.
> - Installed latest updates which included some sane libs > could not
> scan
> - Rebooted machine > could not scan
> - Rebooted making sure the machine was awake while booting > could
> not scan
> Then
> - Unplugged the usb cable from computer and plugged back in
> > Flatbed one page worked
>
> Feeder
> ---------
> > Put one page in feeder and it scanned one side only. It was doing
> both sides by default before. When the first side finished scanning
> and appeared on my screen, Simple Scan put up an error message
> "Failed to scan", "Error communicating with scanner".
> > Put two pages in feeder and got first side of both documents and
> then the same error again.
>
>
> Ethernet
> -----------
> "Failed to scan", "No scanners available. Please connect a scanner."
>
>
> output of: $ sudo sane-find-scanner -v -v
> https://drive.google.com/open?id=1--T0MMXW8gMklJZBBukHMn7Wqf0Zi9Ip
>
> Cheers,
> Carl
>
> On Sat, Sep 22, 2018 at 3:34 AM Rolf Bensch <rolf at bensch-online.de
> <mailto:rolf at bensch-online.de>> wrote:
>
> Hi Carl,
>
> Have you tested the document feeder?
>
> Many thanks for your help.
>
> Cheers,
> Rolf
>
> Am 17.09.2018 um 19:07 schrieb klequis:
> > Hi Rolf,
> >
> > I tested yesterday (Sunday).
> >
> > USB is working well. I worked a couple of times, then I
> installed a
> > printer driver and it stopped working. Not sure if that is at all
> > related. I restarted my computer and the printer and did a lot
> more
> > scanning without problem.
> >
> > Ethernet isn't working. Let me know if you need any
> information from me
> > to help with that.
> >
> > WiFi - sorry, just haven't had time to set it up yet.
> >
> > Cheers,
> > Carl
> >
> > On Fri, Sep 14, 2018 at 9:06 AM klequis <klequis at gmail.com
> <mailto:klequis at gmail.com>
> > <mailto:klequis at gmail.com <mailto:klequis at gmail.com>>> wrote:
> >
> > Hi Rolf,
> >
> > It is a busy week for me so didn't have time to test
> thoughtfully.
> > However, did some quick testing
> > - Connected by USB scanning works great !!
> > - Ethernet: tried from 2 ubuntu 18.04 machines and it
> didn't work.
> > However, I'm also having printing problems so I'm wondering if
> > something else is going on.
> > - WiFi - we don't use it so not setup. However, I'll test
> this when
> > I get some time
> >
> > I might have some time this weekend, however, am finishing
> up a
> > project by month end and in a bit of a crunch.
> >
> > Thanks again,
> > Carl
> >
> >
> >
> > On Wed, Sep 12, 2018 at 10:57 AM Rolf Bensch
> <rolf at bensch-online.de <mailto:rolf at bensch-online.de>
> > <mailto:rolf at bensch-online.de
> <mailto:rolf at bensch-online.de>>> wrote:
> >
> > Hi Carl,
> >
> > Good news. Please test scanning via ethernet/WiFi and
> the document
> > feeder: Single/multiple pages and with duplex.
> >
> > If everything is working, I can update the doc files
> and the status
> > here:
> http://sane-project.org/lists/sane-backends-cvs.html#S-PIXMA .
> >
> > Many thanks for your help.
> >
> > Cheers,
> > Rolf
> >
> > Am 06.09.2018 um 16:13 schrieb klequis:
> > > Rolf,
> > >
> > > Output is attached. Gmail usually doesn't allow .zip
> files so
> > I attached
> > > the same with .txt in hopes that will trick it out.
> > >
> > > You got a nice scan of my son's math homework :)
> > >
> > > Thanks again for working on this.
> > >
> > > Cheers,
> > > Carl
> > >
> > > On Mon, Sep 3, 2018 at 11:31 AM Rolf Bensch
> > <rolf at bensch-online.de <mailto:rolf at bensch-online.de>
> <mailto:rolf at bensch-online.de <mailto:rolf at bensch-online.de>>
> > > <mailto:rolf at bensch-online.de
> <mailto:rolf at bensch-online.de> <mailto:rolf at bensch-online.de
> <mailto:rolf at bensch-online.de>>>>
> > wrote:
> > >
> > > Hi Carl,
> > >
> > > Some scanners need to be switched to remote
> scanning on
> > the scanners
> > > menu befor you can scan from any frontend.
> > >
> > > Please send me the (with zip or tar compressed)
> log file
> > (pixma.log):
> > > $ SANE_DEBUG_PIXMA=4 scanimage 2> pixma.log >
> pixma.pnm
> > >
> > > Many thanks for your help.
> > >
> > > Cheers,
> > > Rolf
> > >
> > >
> > > Am 28.08.2018 um 18:07 schrieb klequis:
> > > > Hi Rolf,
> > > >
> > > > I tested using the latest PPA connected via
> usb. Results ...
> > > >
> > > > - before update to to latest PPA XSane &
> Simple Scan
> > could not
> > > find any
> > > > scanners
> > > > - today both scan apps found the scanner but
> reported an
> > error when
> > > > attempting to scan
> > > >
> > > > error message and output of
> sudo sane-find-scanner -v -v
> > attached
> > > >
> > > > Thanks again for your efforts,
> > > >
> > > > Carl
> > > >
> > > >
> > > >
> > > > On Mon, Aug 27, 2018 at 5:00 PM klequis
> > <klequis at gmail.com <mailto:klequis at gmail.com>
> <mailto:klequis at gmail.com <mailto:klequis at gmail.com>>
> > > <mailto:klequis at gmail.com
> <mailto:klequis at gmail.com> <mailto:klequis at gmail.com
> <mailto:klequis at gmail.com>>>
> > > > <mailto:klequis at gmail.com
> <mailto:klequis at gmail.com> <mailto:klequis at gmail.com
> <mailto:klequis at gmail.com>>
> > <mailto:klequis at gmail.com <mailto:klequis at gmail.com>
> <mailto:klequis at gmail.com <mailto:klequis at gmail.com>>>>> wrote:
> > > >
> > > > Thanks Rolf!
> > > >
> > > > Will test tomorrow, usb firs.
> > > >
> > > > Carl
> > > >
> > > > On Mon, Aug 27, 2018 at 1:06 PM Rolf Bensch
> > > <rolf at bensch-online.de
> <mailto:rolf at bensch-online.de> <mailto:rolf at bensch-online.de
> <mailto:rolf at bensch-online.de>>
> > <mailto:rolf at bensch-online.de
> <mailto:rolf at bensch-online.de> <mailto:rolf at bensch-online.de
> <mailto:rolf at bensch-online.de>>>
> > > > <mailto:rolf at bensch-online.de
> <mailto:rolf at bensch-online.de>
> > <mailto:rolf at bensch-online.de
> <mailto:rolf at bensch-online.de>> <mailto:rolf at bensch-online.de
> <mailto:rolf at bensch-online.de>
> > <mailto:rolf at bensch-online.de
> <mailto:rolf at bensch-online.de>>>>>
> > > wrote:
> > > >
> > > > Hi Carl,
> > > >
> > > > I just added your scanner to SANE. It will
> > available from the
> > > > daily git snapshots tomorrow. Or from
> my Ubuntu PPA
> > > >
> > >
> >
> (https://launchpad.net/~rolfbensch/+archive/ubuntu/sane-git
> >
> <https://launchpad.net/%7Erolfbensch/+archive/ubuntu/sane-git>
> > >
> <https://launchpad.net/%7Erolfbensch/+archive/ubuntu/sane-git>
> > > >
> > >
> >
> <https://launchpad.net/%7Erolfbensch/+archive/ubuntu/sane-git>),
> > > > also tomorrow.
> > > >
> > > > First you should test the USB
> connection before
> > you maybe want
> > > > to switch to ethernet/wifi.
> > > >
> > > > Hope this helps.
> > > >
> > > > Cheers,
> > > > Rolf
> > > >
> > > >
> > > > Am 26.08.2018 um 16:47 schrieb klequis:
> > > >> Hi,
> > > >>
> > > >> I recently purchased the Canon imageCLASS
> > MF733Cdw which is
> > > >> not supported. As I'm forming a new
> business I
> > don't have
> > > time
> > > >> to write a backend at this time.
> However, I may
> > have time to
> > > >> test depending on what needs to be
> done. I was
> > hoping
> > > that the
> > > >> imageCLASS MF733Cdw was close enough
> to the
> > i-SENSYS MF730
> > > >> Series to be included in testing for
> it, but
> > don't know if
> > > >> that is the case. If it is I would be
> happy to
> > be a tester.
> > > >>
> > > >> I'm using Ubuntu 18.04 64-bit
> > > >>
> > > >> Output of "$ sudo sane-find-scanner
> -v -v" while
> > > connected via
> > > >> usbis attached
> > > >>
> > > >> My preference is ethernet connection.
> > sane-find-scanner
> > > >> appears to test only for USB and SCSI
> so not
> > including output
> > > >> for ethernet connection, but could if
> it is
> > helpful.
> > > >>
> > > >> I looked to see if the Windows driver
> was the
> > same as the
> > > >> i-SENSI MF730 series but it appears
> it isn't.
> > > >>
> > > >> Information per your 'contributing'
> page is below.
> > > >>
> > > >> Thank you,
> > > >> Carl
> > > >>
> > > >>
> > > >> *Windows Drivers*
> > > >>
> > > >> imageCLASS MF733Cdw:
> MF731CMFDriverV5401W64usEN.exe
> > > >>
> > > >> i-SENSYS MF732Cdw:
> MF735CMFDriverV5401W64ukEN.exe
> > > >>
> > > >> *Linux Drivers*
> > > >>
> > > >> imageCLASS MF733Cdw: not sure but the
> name of
> > the gz file
> > > that
> > > >> contains the driver is:
> linux-UFRII-drv-v350-usen
> > > >>
> > > >> i-SENSYS MF732Cdw: didn't find one
> > > >>
> > > >> *Support links*
> > > >>
> > > >> iSENSYS MF730 series:
> > > >>
> > >
> >
> https://www.canon-europe.com/business-printers-and-faxes/i-sensys-mf730-series/
> > > >>
> > > >> imageClass MF733cdw:
> > > >>
> > >
> >
> https://www.usa.canon.com/internet/portal/us/home/support/details/printers/color-laser/color-imageclass-mf733cdw/
> > > >
> > >
> >
>
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