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<p>Hi Lucy,</p>
<p>Please check that your device isn't connected on both interfaces,
WiFi and USB. However, the connection should be exclusive either
on USB or WiFi.</p>
<p>Hope this helps.</p>
<p>Cheers,<br>
Rolf</p>
<p><br>
</p>
<div class="moz-cite-prefix">Am 17.05.20 um 17:47 schrieb Thierry
Hucard:<br>
</div>
<blockquote type="cite"
cite="mid:%3Cbe9fbfe4-433f-4b53-955c-0c59870bc2e4@ordissimo.com%3E">
<title></title>
<div dir="auto">apt update<br>
</div>
<div dir="auto">apt install libsane libsane-common sane-utils<br>
<br>
</div>
<div dir="auto">Télécharger <a
href="http://www.bluemail.me/r?b=15860" moz-do-not-send="true">BlueMail
pour Android</a> </div>
<div class="gmail_quote">Le 17 mai 2020, à 15:40, Lucy Dixon
Hendry <<a href="mailto:lucy@adminempress.com"
target="_blank" moz-do-not-send="true">lucy@adminempress.com</a>>
a écrit:
<blockquote class="gmail_quote">
<p>Hi there</p>
<p>I have just installed Ubuntu 20.04 on my Dell Inspiron
5559. I have a new Canon printer, a Pixma TR4540, which is
connected by USB and is on my home wifi network.<br>
<br>
I've installed the latest drivers for scanning &
printing, and the printing works brilliantly, both via USB
& the network.</p>
<p>But I cannot get the scanning to work, even though Simple
Scan seems to find the scanner (see below).<br>
<br>
I've been using Ubunto and Canon printers for over 10 years
and have never encountered this issue before. And I can just
about follow step by step instruction for installing stuff
via the terminal, but that's the extent of my knowledge...
ie backend & frontend stuff is over my head.<br>
<br>
Please could someone advise me as to how to proceed?<br>
<br>
Many thanks</p>
<p><br>
</p>
<p><img src="cid:part1.973459A2.5F3686F3@adminempress.com"
alt="" moz-do-not-send="true" width="300" height="221"><img
src="cid:part2.D08A059D.B5E8B047@adminempress.com" alt=""
moz-do-not-send="true" width="300" height="219"></p>
<br>
<img src="cid:part3.7818C443.81D2C7B4@adminempress.com" alt=""
moz-do-not-send="true" width="887" height="500">
<div class="moz-signature">-- <br>
<br>
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<div class="moz-signature"><big><b>Lucy Dixon
Hendry</b></big><br>
<div class="moz-signature">
<div class="moz-signature">
<div class="moz-signature"> <b>Admin
Empress</b> |<i> </i><i>Virtual
Assistant, Social Media Marketing,
Website Design</i><b><i><br>
</i></b><b> </b><br>
<i>Phone: </i>+27 (0)82 5581 702<i><br>
E-mail: </i><a
href="mailto:lucy@adminempress.com"
moz-do-not-send="true">lucy@adminempress.com</a><br>
</div>
<div class="moz-signature"><i>Facebook:</i>
<a
href="http://www.facebook.com/lucyfdixonPR"
moz-do-not-send="true">LFD PR</a><br>
<big><big><span></span></big></big><big><big><i><span></span></i></big><big><span></span></big></big>
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