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<p><font face="Helvetica, Arial, sans-serif">Hi Rolf<br>
<br>
I think it was connected on both fronts, but I've removed the
USB now.<br>
<br>
Thank you so much to you and the other developers - wonderful
assistance!</font></p>
<p><font face="Helvetica, Arial, sans-serif">Alll the best</font></p>
<p><font face="Helvetica, Arial, sans-serif">Lucy</font><br>
</p>
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<div class="moz-signature"><font face="Liberation
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Sans Narrow"><big><b>Lucy Dixon Hendry</b></big></font></font><br>
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<div class="moz-cite-prefix">On 2020/05/18 6:56 pm, Rolf Bensch
wrote:<br>
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<blockquote type="cite"
cite="mid:830833cc-87a7-2625-b7d5-906cdece28d5@bensch-online.de">
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<p>Hi Lucy,</p>
<p>Please check that your device isn't connected on both
interfaces, WiFi and USB. However, the connection should be
exclusive either on USB or WiFi.</p>
<p>Hope this helps.</p>
<p>Cheers,<br>
Rolf</p>
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<div class="moz-cite-prefix">Am 17.05.20 um 17:47 schrieb Thierry
Hucard:<br>
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<blockquote type="cite"
cite="mid:%3Cbe9fbfe4-433f-4b53-955c-0c59870bc2e4@ordissimo.com%3E">
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<div dir="auto">apt update<br>
</div>
<div dir="auto">apt install libsane libsane-common sane-utils<br>
<br>
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<div dir="auto">Télécharger <a
href="http://www.bluemail.me/r?b=15860"
moz-do-not-send="true">BlueMail pour Android</a> </div>
<div class="gmail_quote">Le 17 mai 2020, à 15:40, Lucy Dixon
Hendry <<a href="mailto:lucy@adminempress.com"
target="_blank" moz-do-not-send="true">lucy@adminempress.com</a>>
a écrit:
<blockquote class="gmail_quote">
<p>Hi there</p>
<p>I have just installed Ubuntu 20.04 on my Dell Inspiron
5559. I have a new Canon printer, a Pixma TR4540, which is
connected by USB and is on my home wifi network.<br>
<br>
I've installed the latest drivers for scanning &
printing, and the printing works brilliantly, both via USB
& the network.</p>
<p>But I cannot get the scanning to work, even though Simple
Scan seems to find the scanner (see below).<br>
<br>
I've been using Ubunto and Canon printers for over 10
years and have never encountered this issue before. And I
can just about follow step by step instruction for
installing stuff via the terminal, but that's the extent
of my knowledge... ie backend & frontend stuff is over
my head.<br>
<br>
Please could someone advise me as to how to proceed?<br>
<br>
Many thanks</p>
<p><br>
</p>
<p><img src="cid:part1.973459A2.5F3686F3@adminempress.com"
alt="" moz-do-not-send="true" width="300" height="221"><img
src="cid:part2.D08A059D.B5E8B047@adminempress.com"
alt="" moz-do-not-send="true" width="300" height="219"></p>
<br>
<img src="cid:part3.7818C443.81D2C7B4@adminempress.com"
alt="" moz-do-not-send="true" width="887" height="500">
<div class="moz-signature">-- <br>
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<div class="moz-signature"><big><b>Lucy
Dixon Hendry</b></big><br>
<div class="moz-signature">
<div class="moz-signature">
<div class="moz-signature"> <b>Admin
Empress</b> |<i> </i><i>Virtual
Assistant, Social Media Marketing,
Website Design</i><b><i><br>
</i></b><b> </b><br>
<i>Phone: </i>+27 (0)82 5581 702<i><br>
E-mail: </i><a
href="mailto:lucy@adminempress.com"
moz-do-not-send="true">lucy@adminempress.com</a><br>
</div>
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moz-do-not-send="true">LFD PR</a><br>
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