<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
</head>
<body>
<p>Hi Miguel,</p>
<p>what is your scanner/MFD model?</p>
<p>If it is not HP, then your scanner shouldn't be affected by
hplip.</p>
<p>Please file a bug at bugzilla.redhat.com so we can investigate
further.</p>
<p>Thank you in advance,</p>
<p>Zdenek<br>
</p>
<div class="moz-cite-prefix">On 5/27/20 7:56 PM, Miguel Silva wrote:<br>
</div>
<blockquote type="cite"
cite="mid:CAP92zJGSVkCxcZYy8DV9Kj-BPJmWTKJpq5dccdVzUzTQDYWJQg@mail.gmail.com">
<meta http-equiv="content-type" content="text/html; charset=UTF-8">
<div dir="ltr">
<div dir="ltr">
<div>Hi Olaf,</div>
<div><br>
</div>
<div>Sorry about my delay,</div>
<div><br>
</div>
<div>See my answers below.</div>
<div><br>
</div>
<div>Thanks,</div>
<div><br>
</div>
<div><br>
</div>
<div>Miguel Silva<br>
</div>
</div>
<br>
<div class="gmail_quote">
<div dir="ltr" class="gmail_attr">Em seg., 25 de mai. de 2020
às 09:07, Olaf Meeuwissen <<a
href="mailto:paddy-hack@member.fsf.org"
moz-do-not-send="true">paddy-hack@member.fsf.org</a>>
escreveu:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px
0.8ex;border-left:1px solid
rgb(204,204,204);padding-left:1ex">Hi Miguel,<br>
<br>
Miguel Silva writes:<br>
<br>
> Hi there,<br>
><br>
> I need a help to try fix my scan.<br>
><br>
> In the begin i was capable to scan but something wrong
happened.<br>
><br>
> Now i can use the scan only out of gnome. I exit the
session (logout) and<br>
> enter in text mode (ALT + F2) and then i use:<br>
><br>
> scanimage -x 100 -y 100 --format=jpeg > image.jpg<br>
><br>
> It's work!<br>
<br>
Did you run that as root or as a regular user?<br>
</blockquote>
<div><br>
</div>
<div>[Miguel] - yes, i tried to run as root and the result was
the same.</div>
<div> <br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px
0.8ex;border-left:1px solid
rgb(204,204,204);padding-left:1ex">
<br>
If you ran it as root, it's very likely a permissions issue
and you<br>
should ask what is needed to make things work for regular
users on your<br>
distribution's mailing lists/forums.<br>
<br>
# Sorry, but I can't keep up with what all the distributions
are doing<br>
# in this area these days. Eh, if someone here knows, feel
free to<br>
# chime in :bow:<br>
<br>
> But in the gnome the scanner didn't work.<br>
<br>
Could you be a bit more specific? What application did you
use? How<br>
did it not work? As in, what did you expect to happen and
what actually<br>
happened.<br>
<br>
</blockquote>
<div><br>
</div>
<div>[Miguel] - I tried with 'iscan' and 'scanimage'. The
result is nothing and looking the LOG appear this:</div>
<div><br>
</div>
<div style="margin-left:80px">mai 20 11:54:10 megs-fedora
iscan[6547]: io/hpmud/pp.c 627: unable to read device-id
ret=-1</div>
</div>
<div class="gmail_quote"><br>
</div>
<div class="gmail_quote">[Miguel] - I expect to scan the paper
that i put in the scan.<br>
</div>
<div class="gmail_quote">
<div><br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px
0.8ex;border-left:1px solid
rgb(204,204,204);padding-left:1ex">
> I attached some information about my system and the
error message.<br>
<br>
Thanks. I gather that you are using the third-party epkowa
backend with<br>
a non-free binary-only plugin to scan with this device.<br>
<br>
> My distro is Fedora 32 and i use Xorg because i
couldn't compile my video<br>
> driver.<br>
><br>
> Thank any help,<br>
<br>
Hope this helps,<br>
--<br>
Olaf Meeuwissen, LPIC-2 FSF Associate Member
since 2004-01-27<br>
GnuPG key: F84A2DD9/B3C0 2F47 EA19 64F4 9F13 F43E B8A4
A88A F84A 2DD9<br>
Support Free Software <a
href="https://my.fsf.org/donate" rel="noreferrer"
target="_blank" moz-do-not-send="true">https://my.fsf.org/donate</a><br>
Join the Free Software Foundation <a
href="https://my.fsf.org/join" rel="noreferrer"
target="_blank" moz-do-not-send="true">https://my.fsf.org/join</a><br>
</blockquote>
</div>
<br clear="all">
<br>
-- <br>
<div dir="ltr" class="gmail_signature">
<div dir="ltr">Miguel Silva
<div><a href="mailto:megs.rs@gmail.com" target="_blank"
moz-do-not-send="true">megs.rs@gmail.com</a></div>
</div>
</div>
</div>
</blockquote>
<pre class="moz-signature" cols="72">--
Zdenek Dohnal
Software Engineer
Red Hat Czech - Brno TPB-C
</pre>
</body>
</html>