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<p>Don,</p>
<p>I will try to help. I am the writer of the backend, however two
things that might make it difficult for me to help are:</p>
<p>1. It is a long time since I last used a Kodak aio. 2. I have
never personally used an ESP 5.</p>
<p>Questions:</p>
<p>After you power cycle, are you able to scan with simple scan? Or
does it always fail?</p>
<p>How are you connecting? USB? - I don't know what the options are
for the ESP 5.</p>
<p>regards,</p>
<p>Paul<br>
</p>
<p><br>
</p>
<div class="moz-cite-prefix">On 30/11/2020 19:43, Don Sutter wrote:<br>
</div>
<blockquote type="cite"
cite="mid:1f548273-aa6d-142f-e0ee-3bc4e5ad4d56@hevanet.com">
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<p> </p>
<p style="margin-bottom: 0in; line-height: 100%"> Greetings -</p>
<p style="margin-bottom: 0in; line-height: 100%"><br>
</p>
<p style="margin-bottom: 0in; line-height: 100%">I’m getting a
“communucations error” using simple-scan with my Kodak ESP 5 AiO
scanner.</p>
<p style="margin-bottom: 0in; line-height: 100%"><br>
</p>
<p style="margin-bottom: 0in; line-height: 100%">I can hear the
scanner start but soon after get the error message. I have to
power cycle the printer to get it working again.</p>
<p style="margin-bottom: 0in; line-height: 100%"><br>
</p>
<p style="margin-bottom: 0in; line-height: 100%">The Kodak machine
works perfectly when connected to either a Windows 7 or Windows
10 machine, whether they’re real machines or VM (VirtualBox).</p>
<p style="margin-bottom: 0in; line-height: 100%"><br>
</p>
<p style="margin-bottom: 0in; line-height: 100%">I’m hoping there
is someone here that can help me figure out what’s going on.</p>
<p style="margin-bottom: 0in; line-height: 100%"><br>
</p>
<p style="margin-bottom: 0in; line-height: 100%">Thanks in advance</p>
<p style="margin-bottom: 0in; line-height: 100%"><br>
</p>
<p style="margin-bottom: 0in; line-height: 100%">Don</p>
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