<div dir="ltr"><div dir="ltr"><div>Hi,</div><div></div></div><br><div class="gmail_quote gmail_quote_container"><div dir="ltr" class="gmail_attr">On Tue, Jun 3, 2025 at 11:53 AM Tricia via sane-devel <<a href="mailto:sane-devel@alioth-lists.debian.net">sane-devel@alioth-lists.debian.net</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">Ah, cool! Will do. And in the mean time, I'll see if I can make any<br>
headway figuring these out on my own. (I'm not wildly unfamiliar with<br>
C++ or low-level programming.)<br>
<br>
Would you prefer a single issue encompassing the three issues below, or<br>
three separate issues?<br></blockquote><div><br></div><div>Honestly, I think one issue encompassing all the items would be fine.</div><div> </div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<br>
(p.s., I'm not sure of the preferred etiquette for this list; should I<br>
direct replies "To" you and CC the list, or only To the list?)<br></blockquote><div><br></div><div>It is good practise to "reply all" since others might be interested in the conversation in the mail list archive.</div><div>At least, that's what I do.</div><div> </div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<br>
- Tricia<br>
<br>
On Tue, Jun 03, 2025 at 11:42:06AM -0700, Ralph Little wrote:<br>
> Hi,<br>
> Thank you for your report!<br>
> <br>
> We don't have an active maintainer at the moment for the genesys backend so<br>
> it might take a while to get to this, since I'm pretty swamped with other<br>
> stuff at the moment.<br>
> <br>
> The best thing I can suggest is to create an issue here so that we do not<br>
> forget: <a href="https://gitlab.com/sane-project/backends" rel="noreferrer" target="_blank">https://gitlab.com/sane-project/backends</a><br>
> <br>
> Hopefully, one of us will be able to help you at some point.<br>
> Cheers,<br>
> Ralph<br>
> <br>
> On Mon, Jun 2, 2025 at 7:55 PM Tricia via sane-devel <<br>
> <a href="mailto:sane-devel@alioth-lists.debian.net" target="_blank">sane-devel@alioth-lists.debian.net</a>> wrote:<br>
> <br>
> > Hi!<br>
> ><br>
> > I have scanning basically working with my PlusTek OpticFilm 7400 (which<br>
> > sane identified as a v1).<br>
> ><br>
> > There are a few minor things I'd love to see fixed. I'm using 1.3.1,<br>
> > which is the latest package version available for Debian Trixie.<br>
> ><br>
> > Roughly in order of importance:<br>
> ><br>
> > * With `--mode Gray`, any format at any DPI produces a corrupt file.<br>
> ><br>
> > * With `--mode Color`, JPEG images are corrupt, although other image<br>
> > formats are fine.<br>
> ><br>
> > * SANE does not seem to recognize the two buttons on the front of the<br>
> > device (labeled "QuickScan" and "IntelliScan").<br>
> ><br>
> > I'm happy to provide whatever telemetry I can, or examples of the<br>
> > corrupt images in question (but, understandably, they're somewhat large<br>
> > files that probably shouldn't be emailed to the list as a whole.)<br>
> ><br>
> > I am, nevertheless, thrilled that it's working enough to get data out<br>
> > of, and of course needing to convert from color to greyscale for<br>
> > scanning my B&W film is trivial.<br>
> ><br>
> > Thanks!<br>
> > - Tricia<br>
> ><br>
> ><br>
<br>
</blockquote></div></div>