[debian-edu-commits] [Debian Wiki] Update of "DebianEdu/Documentation/en/ITIL/AppendixA" by AlexanderAlemayhu

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Thu Apr 16 16:54:39 UTC 2015


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The "DebianEdu/Documentation/en/ITIL/AppendixA" page has been changed by AlexanderAlemayhu:
https://wiki.debian.org/DebianEdu/Documentation/en/ITIL/AppendixA?action=diff&rev1=16&rev2=17

  ||Error handling and user support at telephone and email||x||||||
  ||Participate in user forum||x||||||
  ||Replacing hardware<ref>Supplier's responsibility is limited to managing the a change of hardware. The supplier is not responsible for hardware and warranties, pricing, shipping costs etc. which must bee agreed separately with machine supplier.</ref>||x||||||
- ||Add, change and remove users<ref>The customer can do this using a separate application in Debian Edu. The supplier can do this server for kr. 50 per user excluding vat.</ref>||||(x)||x||
+ ||Add, change and remove users<ref>The customer can do this using a separate application in Debian Edu. The supplier can do this server for NOK 50 per user excluding vat.</ref>||||(x)||x||
  ||Changing password when the password is forgotten||||(x)||x||
  ||Security updates on Skolelinux||x||||||
  ||Version updates on Skolelinux||x||||||



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