[debian-edu-commits] [Debian Wiki] Update of "DebianEdu/Documentation/ITIL/Delivery" by PetterReinholdtsen

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The "DebianEdu/Documentation/ITIL/Delivery" page has been changed by PetterReinholdtsen:
https://wiki.debian.org/DebianEdu/Documentation/ITIL/Delivery?action=diff&rev1=18&rev2=19

Comment:
Generated from git.

  
  Availability can be measured in several ways. But before we show examples we'll point out what may be difficult targeting figures. If we should make systematic efforts to availability, we have to clarify what the different things mean. What means for example a percentage of availability.
  
- Let's say a "computer with computer program" is a service. If the computer program does not work one day, then the service is unavailable if all the other programs work fine. What if the computer program is unavailable for a classroom, but available for the rest of the school (because of an underlying service). This is a difficult matter to clarify and work on in practice.
+ Let's say a "computer with computer program" is a service. If the computer program does not work one day, then the service is unavailable if all the other programs work fine. What if the computer program is unavailable for a classroom, but available for the rest of the school (because of an underlying service). This is a difficult matter to clarify and work on in practice.
  
  === Availability measurements ===