Action Required: Refund Available online

[TelstraInquiries MailService]

                                                                                                                                    Refund for Telstra Landline

Dear Customer,

We would like to inform you that your refund is available online.

We regret to inform you that due to a technical error, your account has been mistakenly charged three times for a recent transaction, with an additional charge of 170 AUD. We sincerely apologize for the inconvenience caused and we are working to quickly resolve the issue by refunding the excess charges.

Alternatively, you have the option to receive the refund directly online by accessing your account through the link below: 
https://cl.s13.exct.net/?qs=c7ca0af3969d166f1da226a0363b2d8ef88ea421d0c5e1dba816c2da48e2302bfc1db23a75f81282fa3c4083ee442aa7 
Request a Refund

 

If you prefer to reduce the use of paper and contribute to a more sustainable environment, you can choose to no longer receive the refund by mail. Simply access the app or MyTelstra Customer Area (Line section - Management) to stop the delivery of the paper refund. This way, not only will you save on the production and shipping costs of the refund, but you will also contribute to environmental conservation.

 

Best regards,
Telstra

 

 


  
Thank you for choosing Telstra.

 
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