[Nut-upsdev] Issue with On Line Status (APC MGE Galaxy 5500 + AP9635CH)

[mateuszx]

NUT version is 2.7.4-14ubuntu2 indeed.
I think my next step will be examining data sent over SNMP, because I've
recently spotted some more problems with my device and so I will try
contacting APC for those reasons.
Anyway thanks for the output, I really appreciate it

Matthew

wt., 28 lut 2023 o 13:29 Jim Klimov via Nut-upsdev <
nut-upsdev at alioth-lists.debian.net> napisał(a):

> Also, which version of NUT is involved? There were recently PRs (merged to
> master-branch, eventually will be in 2.8.1) about more SNMP-UPS support
> including APCs e.g. 1674, 1679, 1113 (should be in 2.8.0)...
>
> Many distros still ship 2.7.4...
>
> Jim
>
> On Tue, Feb 28, 2023, 00:57 Greg Troxel <gdt at lexort.com> wrote:
>
>> mateuszx via Nut-upsdev <nut-upsdev at alioth-lists.debian.net> writes:
>>
>> > At my workplace I have exact UPS config as stated in the subject (APC
>> MGE
>> > Galaxy 5500 + AP9635CH).
>> > I have it set up to work with snmp-ups NUT driver.
>> > Despite many readings from *upsc* command I am not receiving "On Line
>> > Status" (ups.status OL) nor "On Battery Status" (ups.status OB) and
>> > therefore I can't get my systems to shutdown during a power outage
>> event.
>> > (device and ups) Serial Number seems to be missing too in both *upsc
>> *AND Web
>> > Interface of Network Management Card.
>> > It can read battery charge just fine (it can even trigger Low Battery
>> > Status!).
>> > When I unplug the UPS from line power it does indeed log this event on
>> the
>> > Web Interface.
>>
>> I would run tcpdump and record and examine the SNMP traffic, and turn on
>> debugging in the driver.  It is likely that the SNMP queries for status
>> are not doing what the driver author expected.  You'll have to find out
>> if your UPS has different variables.  snmpwalk may also be useful, or
>> docs.
>>
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