[Nut-upsdev] Issue with On Line Status (APC MGE Galaxy 5500 + AP9635CH)

mateuszx jasmati09 at gmail.com
Mon Mar 27 13:01:24 BST 2023


So what would it take me to edit NUT's code for my case to work? My Network
Management Card sends its output state using unfortunately only (I guess
so) this OID: 1.3.6.1.4.1.318.1.1.1.11.1.1.0
Weirdly the standard way of obtaining Battery Status
(drivers/apc-mib.c) 1.3.6.1.4.1.318.1.1.1.2.1.1.0
gives me good results.
Unfortunately power status OID's value type differs (my: 64 digits binary
number vs standard: integer).
I know i can retrieve each bit's value with no problem but the question is:
How do I integrate my bit recognition with NUT's nut2mib struct and so on...
I am working on drivers/apc-mib.c UPS driver
Maybe is there something relatable already in the code so I can "make my
work easier"?

Matthew

czw., 9 mar 2023 o 16:00 mateuszx <jasmati09 at gmail.com> napisał(a):

> I've got an update on this case
> Using tkmib I discovered that my UPS (NMC per say) sends its state by OID
> 1.3.6.1.4.1.318.1.1.1.11.1.1.0
> .iso.org.dod.internet.private.enterprises.apc.products.hardware.ups.upsState.upsBasicState.upsBasicStateOutputState.0
> = 0001010000000000001000000000000000000000000000000000000000000000
> (mib used for this snmpget was powernet441.mib)
> (I got a description about each bit here, 4th bit is for OnLine, 6th
> stands for Serial Communication Established, 19th is "On")
>
> Then I ran tcpdump grepping for this kind of OID. First using
> snmpget/snmpwalk, then using upsc asking for ups.status or the entire upsc
> output.
> I've included tcpdump logs as well as the description of OID I've found.
>
> My question: is getting ups.status about changing "a few lines of code" in
> let's say apc-mib.c file in the drivers folder of the repo or I should make
> a commit and code ups.status depending on bits received using this OID?
> I am running NUT 2.8.0 at the moment.
>
> czw., 9 mar 2023 o 14:14 mateuszx <jasmati09 at gmail.com> napisał(a):
>
>> I've got an update on this case
>> Using tkmib I discovered that my UPS (NMC per say) sends its state by OID
>> 1.3.6.1.4.1.318.1.1.1.11.1.1.0
>> .iso.org.dod.internet.private.enterprises.apc.products.hardware.ups.upsState.upsBasicState.upsBasicStateOutputState.0
>> = 0001010000000000001000000000000000000000000000000000000000000000
>> (mib used for this snmpget was powernet441.mib)
>> (I got a description about each bit here, 4th bit is for OnLine, 6th
>> stands for Serial Communication Established, 19th is "On")
>>
>> Then I ran tcpdump grepping for this kind of OID. First using
>> snmpget/snmpwalk, then using upsc asking for ups.status or the entire upsc
>> output.
>> I've included tcpdump logs as well as the description of OID I've found.
>>
>> My question: is getting ups.status about changing "a few lines of code"
>> in let's say apc-mib.c file in the drivers folder of the repo or I should
>> make a commit and code ups.status depending on bits received using this OID?
>> I am running NUT 2.8.0 at the moment.
>>
>> Matthew
>>
>>
>> czw., 2 mar 2023 o 10:46 mateuszx <jasmati09 at gmail.com> napisał(a):
>>
>>> NUT version is 2.7.4-14ubuntu2 indeed.
>>> I think my next step will be examining data sent over SNMP, because I've
>>> recently spotted some more problems with my device and so I will try
>>> contacting APC for those reasons.
>>> Anyway thanks for the output, I really appreciate it
>>>
>>> Matthew
>>>
>>> wt., 28 lut 2023 o 13:29 Jim Klimov via Nut-upsdev <
>>> nut-upsdev at alioth-lists.debian.net> napisał(a):
>>>
>>>> Also, which version of NUT is involved? There were recently PRs (merged
>>>> to master-branch, eventually will be in 2.8.1) about more SNMP-UPS support
>>>> including APCs e.g. 1674, 1679, 1113 (should be in 2.8.0)...
>>>>
>>>> Many distros still ship 2.7.4...
>>>>
>>>> Jim
>>>>
>>>> On Tue, Feb 28, 2023, 00:57 Greg Troxel <gdt at lexort.com> wrote:
>>>>
>>>>> mateuszx via Nut-upsdev <nut-upsdev at alioth-lists.debian.net> writes:
>>>>>
>>>>> > At my workplace I have exact UPS config as stated in the subject
>>>>> (APC MGE
>>>>> > Galaxy 5500 + AP9635CH).
>>>>> > I have it set up to work with snmp-ups NUT driver.
>>>>> > Despite many readings from *upsc* command I am not receiving "On Line
>>>>> > Status" (ups.status OL) nor "On Battery Status" (ups.status OB) and
>>>>> > therefore I can't get my systems to shutdown during a power outage
>>>>> event.
>>>>> > (device and ups) Serial Number seems to be missing too in both *upsc
>>>>> *AND Web
>>>>> > Interface of Network Management Card.
>>>>> > It can read battery charge just fine (it can even trigger Low Battery
>>>>> > Status!).
>>>>> > When I unplug the UPS from line power it does indeed log this event
>>>>> on the
>>>>> > Web Interface.
>>>>>
>>>>> I would run tcpdump and record and examine the SNMP traffic, and turn
>>>>> on
>>>>> debugging in the driver.  It is likely that the SNMP queries for status
>>>>> are not doing what the driver author expected.  You'll have to find out
>>>>> if your UPS has different variables.  snmpwalk may also be useful, or
>>>>> docs.
>>>>>
>>>>> _______________________________________________
>>>>> Nut-upsdev mailing list
>>>>> Nut-upsdev at alioth-lists.debian.net
>>>>> https://alioth-lists.debian.net/cgi-bin/mailman/listinfo/nut-upsdev
>>>>>
>>>> _______________________________________________
>>>> Nut-upsdev mailing list
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>>>
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