[Nut-upsuser] ups question from your web site

[Arnaud Quette]

Hi Nick,

Peter is retired from the project for excellent reason.
if you need support, use the Network UPS Tools mailing list. we will
be happy to help.
as Peter told, we don't work for APC (not at all, and proud!!). we are
friendly and won't pull your teeth ;-)

checking the below thread, your request is hard to understand.
you should dig a bit the upsc, upscmd, upsrw command, or look at NUT
clients like KNutClient:
http://test.networkupstools.org/Software/ClientProjects

for further assistance, please post the following back to **** the
cc'edd mailing list ****
- exact unit name and port (serial / usb)
- OS name and release
- nut release, and source (package / vanilla)
- output of upsc, upscmd, upsrw
- description of the problem.

cheers,
Arnaud
-- 
Linux / Unix Expert R&D - MGE Office Protection Systems - http://www.mgeops.com
Network UPS Tools (NUT) Project Leader - http://www.networkupstools.org/
Debian Developer - http://people.debian.org/~aquette/
Free Software Developer - http://arnaud.quette.free.fr/

2008/10/16 Peter Selinger <selinger at mathstat.dal.ca>:
> Dear Nick,
>
> please write to the nut-upsuser list, not to me. The people on this
> list don't work for APC. They are friendly and don't pull your teeth
> at all!
>
> -- Peter
>
> nick wrote:
>>
>> Peter,
>> thanks for reply.
>>
>> re: support issues, this is like pulling teeth from APC to get solid
>> answers, but I will keep persevering, to see what features this unit has..
>>
>> re: "always on", this is present;
>> I have to let the battery DIE, computer gets power FAILURE, then on power
>> on, hopefuly battery backup restarts, and computer comes back to life (no
>> password, comes right up to windows)
>>
>> actualy, if the battery backup can come back on, this is pretty neat, as I
>> am using this computer to monitor electricall power at a small remote cabin.
>> I can see the computer over a HAMACHI network, from my house.
>> Network on = computer on.
>> power off for more than 30 minutes or so, computer dies, goes off network
>>
>> power goes back on, power supply goes back on, compeur recovers, back to
>> "network on"
>>
>> if OFF for more than an hour or so, call the neighbors up there, see if
>> power out;  if out for half a day, run up there and install the kerosene
>> heater !!
>>
>>
>> thanks
>> Nick
>>
>>
>> --------------------------------------------------
>> From: "Peter Selinger" <selinger at mathstat.dal.ca>
>> Sent: Wednesday, October 15, 2008 11:05 PM
>> To: "nspag" <nspag at sharpaccess.com>
>> Cc: "NUT user list" <nut-upsuser at lists.alioth.debian.org>
>> Subject: Re: ups question from your web site
>>
>> > Dear Nick,
>> >
>> > thanks for writing. I no longer work on development of UPS drivers;
>> > you will probably get a more up-to-date answer from the nut-upsuser
>> > mailing list (cc'd).
>> >
>> > I don't know if the Back-UPS 550 has similar commands to the Back-UPS
>> > ES 650. If it has a USB connection, then the answer is probably yes.
>> >
>> > The UPS will automatically turn itself back on after a power failure;
>> > this is the default behavior.
>> >
>> > The question is whether your *computer* will turn itself back on after
>> > a power failure. This is an option you can usually configure in the
>> > BIOS (i.e., by pressing F1 or ESC or something just before the
>> > computer starts to boot).
>> >
>> > Hope this helps, -- Peter
>> >
>> > nspag wrote:
>> >>
>> >> dear mr. selinger,
>> >> I read your ups article on back-ups es 650.
>> >> I have a back-ups 550.
>> >> would this have similar commands?
>> >>
>> >> I am interested in having the UPS turn itself back on, after a power
>> >> failure, without me hqaving to hit the power button.
>> >>
>> >> I am comfortable working with computers, but not too familiar with the
>> >> NUT stuff for sending commands to the UPS, but I am just curious if this
>> >> feature is available on this UPS.
>> >> Per APC, they are very cryptic in their response, and their PowerChute
>> >> personal does not have many features to control this unit.
>> >>
>> >> thanks
>> >> Nick spagnola
>>
>
>
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