[Nut-upsuser] Tripp Lite SmartOnline 3U

Greg Terkanian gregt at crystalcomputer.com
Mon Apr 5 19:51:02 UTC 2010

-----Original Message-----
From: nut-upsuser-bounces+gregt=crystalcomputer.com at lists.alioth.debian.org [mailto:nut-upsuser-bounces+gregt=crystalcomputer.com at lists.alioth.debian.org] On Behalf Of Arjen de Korte
Sent: Monday, April 05, 2010 12:00 PM
To: nut-upsuser at lists.alioth.debian.org
Subject: Re: [Nut-upsuser] Tripp Lite SmartOnline 3U

Citeren Greg Terkanian <gregt at crystalcomputer.com>:

> My installation is from an Ubuntu (Jaunty) package (2.4.1).  This is  
> their latest.  I'm supposing you're going to recommend I install  
> from source.

Of course. We don't release new versions without reason.

> I'd rather not.  Is there a patch or something I can apply to my  
> existing version?

We have no control over whatever versions distributions are using. If  
you need to patch an existing installation, ask the people from whom  
you got the installed version.

You could compile the nut-2.4.3 sources and use (copy over) just the  
usbhid-ups driver, keeping the remainder of the installed nut-2.4.1  
installation as it is. Make sure to use the ./configure flags that  
were used by Ubuntu to build nut-2.4.1 for your system. We can't help  
you with that.

Best regards, Arjen
Please keep list traffic on the list

Nut-upsuser mailing list
Nut-upsuser at lists.alioth.debian.org

I've compiled the 2.4.3 source with the proper options (through trial and error).  I get the same initial error.  When I run the driver directly with the following command, I get the following output:

root at ccc-nms:/usr/src/nut-2.4.3# /lib/nut/usbhid-ups -DDDDD -a test -u root -x productid=4005
Network UPS Tools - Generic HID driver 0.34 (2.4.3)
USB communication driver 0.31
   0.000000     send_to_all: SETINFO driver.parameter.vendorid "09ae"
   0.000069     send_to_all: SETINFO driver.parameter.port "auto"
   0.000128     send_to_all: SETINFO driver.parameter.productid "4005"
   0.000169     debug level is '5'
   0.000676     upsdrv_initups...
   0.000882     Checking device (09AE/4005) (001/014)
   0.013161     - VendorID: 09ae
   0.013208     - ProductID: 4005
   0.013242     - Manufacturer: unknown
   0.013275     - Product: unknown
   0.013308     - Serial Number: unknown
   0.013341     - Bus: 001
   0.013373     Trying to match device
   0.013456     Device matches
   0.036159     Unable to get HID descriptor (error sending control message: Protocol error)
   0.036210     i=0, extra[i]=09, extra[i+1]=21
   0.036248     HID descriptor, method 2: (9 bytes) => 09 21 10 01 00 01 22 d6 04
   0.036282     HID descriptor length 1238
   0.040204     Unable to get Report descriptor: Protocol error
   0.040276     Checking device (1D6B/0002) (001/001)
   0.040339     - VendorID: 1d6b
   0.040378     - ProductID: 0002
   0.040412     - Manufacturer: Linux 2.6.28-18-server usb-vhci-driver
   0.040446     - Product: vhci
   0.040480     - Serial Number: usb-vhci-driver
   0.040513     - Bus: 001
   0.040546     Trying to match device
   0.040580     Device does not match - skipping
   0.040616     No appropriate HID device found
   0.040653     No matching HID UPS found


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