[Nut-upsuser] Powerware 9120 / bcmxcp losing communication
Chris Boot
bootc at bootc.net
Tue Jun 22 14:36:56 UTC 2010
Hi all,
I just acquired a new UPS and have been trying to get it to work with NUT. It's an Eaton/Powerware 9120 700i with both USB and RS-232 interfaces.
I first tried the USB interface (using bcmxcp_usb) and found that the UPS worked fine for a few minutes but then NUT lost communication and didn't get it back. In addition the UPS itself seemed to lock up at one point such that the inverter shut off and the front panel buttons didn't work - I had to remove the batteries to reset it.
So I moved on to try the serial port instead. Here the UPS also regularly loses the connection but at least it doesn't lock the UPS right up - maybe that was a fluke. If I restart the driver, the communication is regained for a few minutes but then drops again. Below are excerpts from running '/lib/nut/bcmxcp -DDD -a pw9120'.
Any ideas?
Many thanks,
Chris
0.000000 debug level is '3'
0.000659 Attempting to autodect baudrate
1.591977 Receive error (PW_COMMAND_START_BYTE): 0!!!
2.592977 Receive error (PW_COMMAND_START_BYTE): 0!!!
3.593976 Receive error (PW_COMMAND_START_BYTE): 0!!!
3.593992 No response from UPS on /dev/ttyS0 with baudrate 1200
5.184976 Receive error (PW_COMMAND_START_BYTE): 0!!!
6.185976 Receive error (PW_COMMAND_START_BYTE): 0!!!
7.186975 Receive error (PW_COMMAND_START_BYTE): 0!!!
7.186991 No response from UPS on /dev/ttyS0 with baudrate 2400
8.777973 Receive error (PW_COMMAND_START_BYTE): 0!!!
9.778973 Receive error (PW_COMMAND_START_BYTE): 0!!!
10.779975 Receive error (PW_COMMAND_START_BYTE): 0!!!
10.779991 No response from UPS on /dev/ttyS0 with baudrate 4800
11.728905 Connected to UPS on /dev/ttyS0 with baudrate 9600
11.985634 Length of meter map: 82
11.985646 Index Offset Format NUT
11.985652 0021 0000 f0 None
11.985656 0023 0004 f0 ups.power
11.985660 0027 0008 41 output.frequency
11.985663 0028 0012 41 input.frequency
11.985667 0033 0016 51 battery.voltage
11.985671 0034 0020 f0 battery.charge
11.985675 0035 0024 e2 battery.runtime
11.985679 0056 0028 f0 input.voltage
11.985682 0062 0032 f0 ambient.temperature
11.985686 0065 0036 41 output.current
11.985689 0068 0040 41 output.current.nominal
11.985693 0071 0044 f0 None
11.985696 0078 0048 f0 output.voltage
11.985699
11.985702 Length of alarm map: 27
11.985705 Index Alarm Supported
11.985710 -001 INVERTER_AC_OVER_VOLTAGE No
11.985714 -001 INVERTER_AC_UNDER_VOLTAGE No
11.985717 -001 INVERTER_OVER_OR_UNDER_FREQ No
11.985720 -001 BYPASS_AC_OVER_VOLTAGE No
11.985724 -001 BYPASS_AC_UNDER_VOLTAGE No
11.985727 -001 BYPASS_OVER_OR_UNDER_FREQ No
11.985730 0000 INPUT_AC_OVER_VOLTAGE Yes
11.985733 0001 INPUT_AC_UNDER_VOLTAGE Yes
11.985737 0002 INPUT_UNDER_OR_OVER_FREQ Yes
11.985740 0003 OUTPUT_OVER_VOLTAGE Yes
11.985744 0004 OUTPUT_UNDER_VOLTAGE Yes
11.985747 -001 OUTPUT_UNDER_OR_OVER_FREQ No
11.985750 0005 REMOTE_EMERGENCY_PWR_OFF Yes
11.985753 -001 REMOTE_GO_TO_BYPASS No
11.985756 -001 BUILDING_ALARM_6 No
11.985760 -001 BUILDING_ALARM_5 No
11.985763 -001 BUILDING_ALARM_4 No
11.985766 -001 BUILDING_ALARM_3 No
11.985770 -001 BUILDING_ALARM_2 No
11.985773 -001 BUILDING_ALARM_1 No
11.985777 -001 STATIC_SWITCH_OVER_TEMP No
11.985780 -001 CHARGER_OVER_TEMP No
11.985783 -001 CHARGER_LOGIC_PWR_FAIL No
11.985786 -001 CHARGER_OVER_VOLTAGE_OR_CURRENT No
11.985790 -001 INVERTER_OVER_TEMP No
11.985793 0006 OUTPUT_OVERLOAD Yes
11.985796 -001 RECTIFIER_INPUT_OVER_CURRENT No
11.985799 -001 INVERTER_OUTPUT_OVER_CURRENT No
11.985803 -001 DC_LINK_OVER_VOLTAGE No
11.985806 -001 DC_LINK_UNDER_VOLTAGE No
11.985809 -001 RECTIFIER_FAILED No
11.985812 0007 INVERTER_FAULT Yes
11.985815 -001 BATTERY_CONNECTOR_FAIL No
11.985819 -001 BYPASS_BREAKER_FAIL No
11.985822 0008 CHARGER_FAIL Yes
11.985825 -001 RAMP_UP_FAILED No
11.985828 -001 STATIC_SWITCH_FAILED No
11.985831 -001 ANALOG_AD_REF_FAIL No
11.985835 -001 BYPASS_UNCALIBRATED No
11.985838 -001 RECTIFIER_UNCALIBRATED No
11.985841 -001 OUTPUT_UNCALIBRATED No
11.985844 -001 INVERTER_UNCALIBRATED No
11.985848 -001 DC_VOLT_UNCALIBRATED No
11.985851 -001 OUTPUT_CURRENT_UNCALIBRATED No
11.985854 -001 RECTIFIER_CURRENT_UNCALIBRATED No
11.985857 -001 BATTERY_CURRENT_UNCALIBRATED No
11.985860 -001 INVERTER_ON_OFF_STAT_FAIL No
11.985864 -001 BATTERY_CURRENT_LIMIT No
11.985867 -001 INVERTER_STARTUP_FAIL No
11.985870 -001 ANALOG_BOARD_AD_STAT_FAIL No
11.985873 -001 OUTPUT_CURRENT_OVER_100 No
11.985878 -001 BATTERY_GROUND_FAULT No
11.985881 -001 WAITING_FOR_CHARGER_SYNC No
11.985885 -001 NV_RAM_FAIL No
11.985888 -001 ANALOG_BOARD_AD_TIMEOUT No
11.985891 -001 SHUTDOWN_IMMINENT No
11.985894 0009 BATTERY_LOW Yes
11.985897 0010 UTILITY_FAIL Yes
11.985901 0011 OUTPUT_SHORT_CIRCUIT Yes
11.985904 0012 UTILITY_NOT_PRESENT Yes
11.985907 -001 FULL_TIME_CHARGING No
11.985911 -001 FAST_BYPASS_COMMAND No
11.985914 -001 AD_ERROR No
11.985917 -001 INTERNAL_COM_FAIL No
11.985920 -001 RECTIFIER_SELFTEST_FAIL No
11.985924 -001 RECTIFIER_EEPROM_FAIL No
11.985927 -001 RECTIFIER_EPROM_FAIL No
11.985930 -001 INPUT_LINE_VOLTAGE_LOSS No
11.985933 0013 BATTERY_DC_OVER_VOLTAGE Yes
11.985936 -001 POWER_SUPPLY_OVER_TEMP No
11.985939 -001 POWER_SUPPLY_FAIL No
11.985943 -001 POWER_SUPPLY_5V_FAIL No
11.985946 -001 POWER_SUPPLY_12V_FAIL No
11.985949 0014 HEATSINK_OVER_TEMP Yes
11.985953 -001 HEATSINK_TEMP_SENSOR_FAIL No
11.985956 -001 RECTIFIER_CURRENT_OVER_125 No
11.985959 -001 RECTIFIER_FAULT_INTERRUPT_FAIL No
11.985967 -001 RECTIFIER_POWER_CAPASITOR_FAIL No
11.985970 -001 INVERTER_PROGRAM_STACK_ERROR No
11.985973 -001 INVERTER_BOARD_SELFTEST_FAIL No
11.985976 -001 INVERTER_AD_SELFTEST_FAIL No
11.985980 -001 INVERTER_RAM_SELFTEST_FAIL No
11.985983 -001 NV_MEMORY_CHECKSUM_FAIL No
11.985986 -001 PROGRAM_CHECKSUM_FAIL No
11.985990 -001 INVERTER_CPU_SELFTEST_FAIL No
11.985993 -001 NETWORK_NOT_RESPONDING No
11.985996 -001 FRONT_PANEL_SELFTEST_FAIL No
11.985999 -001 NODE_EEPROM_VERIFICATION_ERROR No
11.986003 -001 OUTPUT_AC_OVER_VOLT_TEST_FAIL No
11.986006 -001 OUTPUT_DC_OVER_VOLTAGE No
11.986009 -001 INPUT_PHASE_ROTATION_ERROR No
11.986012 -001 INVERTER_RAMP_UP_TEST_FAILED No
11.986016 -001 INVERTER_OFF_COMMAND No
11.986019 -001 INVERTER_ON_COMMAND No
11.986022 -001 TO_BYPASS_COMMAND No
11.986025 -001 FROM_BYPASS_COMMAND No
11.986029 -001 AUTO_MODE_COMMAND No
11.986032 -001 EMERGENCY_SHUTDOWN_COMMAND No
11.986035 -001 SETUP_SWITCH_OPEN No
11.986039 -001 INVERTER_OVER_VOLT_INT No
11.986042 -001 INVERTER_UNDER_VOLT_INT No
11.986045 -001 ABSOLUTE_DCOV_ACOV No
11.986049 -001 PHASE_A_CURRENT_LIMIT No
11.986052 -001 PHASE_B_CURRENT_LIMIT No
11.986055 -001 PHASE_C_CURRENT_LIMIT No
11.986058 -001 BYPASS_NOT_AVAILABLE No
11.986061 -001 RECTIFIER_BREAKER_OPEN No
11.986065 -001 BATTERY_CONTACTOR_OPEN No
11.986068 -001 INVERTER_CONTACTOR_OPEN No
11.986071 -001 BYPASS_BREAKER_OPEN No
11.986074 -001 INV_BOARD_ACOV_INT_TEST_FAIL No
11.986077 -001 INVERTER_OVER_TEMP_TRIP No
11.986081 -001 INV_BOARD_ACUV_INT_TEST_FAIL No
11.986084 -001 INVERTER_VOLTAGE_FEEDBACK_ERROR No
11.986087 -001 DC_UNDER_VOLTAGE_TIMEOUT No
11.986091 -001 AC_UNDER_VOLTAGE_TIMEOUT No
11.986094 -001 DC_UNDER_VOLTAGE_WHILE_CHARGE No
11.986097 -001 INVERTER_VOLTAGE_BIAS_ERROR No
11.986100 -001 RECTIFIER_PHASE_ROTATION No
11.986103 -001 BYPASS_PHASER_ROTATION No
11.986107 -001 SYSTEM_INTERFACE_BOARD_FAIL No
11.986110 -001 PARALLEL_BOARD_FAIL No
11.986113 -001 LOST_LOAD_SHARING_PHASE_A No
11.986116 -001 LOST_LOAD_SHARING_PHASE_B No
11.986120 -001 LOST_LOAD_SHARING_PHASE_C No
11.986123 -001 DC_OVER_VOLTAGE_TIMEOUT No
11.986126 -001 BATTERY_TOTALLY_DISCHARGED No
11.986129 -001 INVERTER_PHASE_BIAS_ERROR No
11.986133 -001 INVERTER_VOLTAGE_BIAS_ERROR_2 No
11.986136 -001 DC_LINK_BLEED_COMPLETE No
11.986139 -001 LARGE_CHARGER_INPUT_CURRENT No
11.986143 -001 INV_VOLT_TOO_LOW_FOR_RAMP_LEVEL No
11.986146 -001 LOSS_OF_REDUNDANCY No
11.986149 -001 LOSS_OF_SYNC_BUS No
11.986152 -001 RECTIFIER_BREAKER_SHUNT_TRIP No
11.986156 -001 LOSS_OF_CHARGER_SYNC No
11.986159 -001 INVERTER_LOW_LEVEL_TEST_TIMEOUT No
11.986162 -001 OUTPUT_BREAKER_OPEN No
11.986165 -001 CONTROL_POWER_ON No
11.986169 -001 INVERTER_ON No
11.986172 -001 CHARGER_ON No
11.986175 -001 BYPASS_ON No
11.986178 -001 BYPASS_POWER_LOSS No
11.986181 -001 ON_MANUAL_BYPASS No
11.986185 -001 BYPASS_MANUAL_TURN_OFF No
11.986188 -001 INVERTER_BLEEDING_DC_LINK_VOLT No
11.986191 -001 CPU_ISR_ERROR No
11.986195 -001 SYSTEM_ISR_RESTART No
11.986198 -001 PARALLEL_DC No
11.986201 -001 BATTERY_NEEDS_SERVICE No
11.986204 -001 BATTERY_CHARGING No
11.986208 0015 BATTERY_NOT_CHARGED Yes
11.986211 -001 DISABLED_BATTERY_TIME No
11.986214 -001 SERIES_7000_ENABLE No
11.986217 -001 OTHER_UPS_ON No
11.986220 -001 PARALLEL_INVERTER No
11.986224 -001 UPS_IN_PARALLEL No
11.986227 -001 OUTPUT_BREAKER_REALY_FAIL No
11.986230 -001 CONTROL_POWER_OFF No
11.986233 -001 LEVEL_2_OVERLOAD_PHASE_A No
11.986236 -001 LEVEL_2_OVERLOAD_PHASE_B No
11.986240 -001 LEVEL_2_OVERLOAD_PHASE_C No
11.986243 -001 LEVEL_3_OVERLOAD_PHASE_A No
11.986246 -001 LEVEL_3_OVERLOAD_PHASE_B No
11.986249 -001 LEVEL_3_OVERLOAD_PHASE_C No
11.986252 -001 LEVEL_4_OVERLOAD_PHASE_A No
11.986256 -001 LEVEL_4_OVERLOAD_PHASE_B No
11.986259 -001 LEVEL_4_OVERLOAD_PHASE_C No
11.986262 0016 UPS_ON_BATTERY Yes
11.986265 0017 UPS_ON_BYPASS Yes
11.986268 -001 LOAD_DUMPED No
11.986272 -001 LOAD_ON_INVERTER No
11.986275 -001 UPS_ON_COMMAND No
11.986278 -001 UPS_OFF_COMMAND No
11.986282 0018 LOW_BATTERY_SHUTDOWN Yes
11.986285 -001 AUTO_ON_ENABLED No
11.986289 -001 SOFTWARE_INCOMPABILITY_DETECTED No
11.986292 -001 INVERTER_TEMP_SENSOR_FAILED No
11.986295 -001 DC_START_OCCURED No
11.986299 -001 IN_PARALLEL_OPERATION No
11.986302 -001 SYNCING_TO_BYPASS No
11.986305 -001 RAMPING_UPS_UP No
11.986308 -001 INVERTER_ON_DELAY No
11.986312 -001 CHARGER_ON_DELAY No
11.986315 -001 WAITING_FOR_UTIL_INPUT No
11.986318 -001 CLOSE_BYPASS_BREAKER No
11.986322 -001 TEMPORARY_BYPASS_OPERATION No
11.986325 -001 SYNCING_TO_OUTPUT No
11.986328 -001 BYPASS_FAILURE No
11.986331 -001 AUTO_OFF_COMMAND_EXECUTED No
11.986334 -001 AUTO_ON_COMMAND_EXECUTED No
11.986338 0019 BATTERY_TEST_FAILED Yes
11.986341 -001 FUSE_FAIL No
11.986344 -001 FAN_FAIL No
11.986347 0020 SITE_WIRING_FAULT Yes
11.986351 -001 BACKFEED_CONTACTOR_FAIL No
11.986354 -001 ON_BUCK No
11.986357 -001 ON_BOOST No
11.986360 -001 ON_DOUBLE_BOOST No
11.986363 0021 BATTERIES_DISCONNECTED Yes
11.986366 -001 UPS_CABINET_OVER_TEMP No
11.986370 -001 TRANSFORMER_OVER_TEMP No
11.986373 -001 AMBIENT_UNDER_TEMP No
11.986376 0022 AMBIENT_OVER_TEMP Yes
11.986379 -001 CABINET_DOOR_OPEN No
11.986382 -001 CABINET_DOOR_OPEN_VOLT_PRESENT No
11.986386 -001 AUTO_SHUTDOWN_PENDING No
11.986389 -001 TAP_SWITCHING_REALY_PENDING No
11.986392 -001 UNABLE_TO_CHARGE_BATTERIES No
11.986396 -001 STARTUP_FAILURE_CHECK_EPO No
11.986399 -001 AUTOMATIC_STARTUP_PENDING No
11.986402 -001 MODEM_FAILED No
11.986405 -001 INCOMING_MODEM_CALL_STARTED No
11.986408 -001 OUTGOING_MODEM_CALL_STARTED No
11.986411 -001 MODEM_CONNECTION_ESTABLISHED No
11.986415 -001 MODEM_CALL_COMPLETED_SUCCESS No
11.986418
11.986421 Length of Config_block: 80
11.986424 Length of statistics map: 0
11.986427 Length of command list: 26
11.986430 Length of outlet_block: 14
11.986433 Length of alarm_block: 22
12.016909 init_outlet(14), res=14
12.016919 Number of outlets: 2
12.016924 Number of bytes: 6
12.016927 Outlet number: 1
12.016934 Outlet state: 1
12.016940 Auto delay off: -1
12.016946 Auto delay on: 0
12.016951 Outlet number: 2
12.016957 Outlet state: 1
12.016966 Auto delay off: -1
12.016972 Auto delay on: 0
12.172925 entering init_command_map()
12.216908 Command list block supported.
12.324932 init_outlet(14), res=14
12.324942 Number of outlets: 2
12.324946 Number of bytes: 6
12.324950 Outlet number: 1
12.324954 Outlet state: 1
12.324962 Auto delay off: -1
12.324967 Auto delay on: 0
12.324972 Outlet number: 2
12.324976 Outlet state: 1
12.324981 Auto delay off: -1
12.324986 Auto delay on: 0
12.385001 dstate_init: sock /var/run/nut/bcmxcp-pw9120 open on fd 5
12.489410 init_outlet(14), res=14
12.489425 Number of outlets: 2
12.489429 Number of bytes: 6
12.489433 Outlet number: 1
12.489438 Outlet state: 1
12.489443 Auto delay off: -1
12.489447 Auto delay on: 0
12.489452 Outlet number: 2
12.489456 Outlet state: 1
12.489460 Auto delay off: -1
12.489469 Auto delay on: 0
12.548921 new connection on fd 6
14.492907 init_outlet(14), res=14
14.492921 Number of outlets: 2
14.492925 Number of bytes: 6
14.492929 Outlet number: 1
14.492934 Outlet state: 1
14.492938 Auto delay off: -1
14.492943 Auto delay on: 0
14.492947 Outlet number: 2
14.492951 Outlet state: 1
14.492955 Auto delay off: -1
14.492960 Auto delay on: 0
16.492911 init_outlet(14), res=14
16.492925 Number of outlets: 2
16.492929 Number of bytes: 6
16.492932 Outlet number: 1
16.492938 Outlet state: 1
16.492942 Auto delay off: -1
16.492947 Auto delay on: 0
16.492951 Outlet number: 2
16.492955 Outlet state: 1
16.492960 Auto delay off: -1
16.492968 Auto delay on: 0
>>>> SNIP <<<<
693.012911 init_outlet(14), res=14
693.012926 Number of outlets: 2
693.012930 Number of bytes: 6
693.012934 Outlet number: 1
693.012939 Outlet state: 1
693.012944 Auto delay off: -1
693.012949 Auto delay on: 0
693.012953 Outlet number: 2
693.012957 Outlet state: 1
693.012965 Auto delay off: -1
693.012971 Auto delay on: 0
695.016909 init_outlet(14), res=14
695.016922 Number of outlets: 2
695.016926 Number of bytes: 6
695.016930 Outlet number: 1
695.016935 Outlet state: 1
695.016939 Auto delay off: -1
695.016944 Auto delay on: 0
695.016948 Outlet number: 2
695.016953 Outlet state: 1
695.016957 Auto delay off: -1
695.016966 Auto delay on: 0
697.912479 Receive error (PW_COMMAND_START_BYTE): 0!!!
698.913478 Receive error (PW_COMMAND_START_BYTE): 0!!!
699.914478 Receive error (PW_COMMAND_START_BYTE): 0!!!
699.914497 Communications with UPS lost: Error executing command
699.914503 Short read from UPS
700.915481 Receive error (PW_COMMAND_START_BYTE): 0!!!
701.916480 Receive error (PW_COMMAND_START_BYTE): 0!!!
702.917479 Receive error (PW_COMMAND_START_BYTE): 0!!!
702.917498 Communications with UPS lost: Error executing command
702.917503 Short read from UPS
703.918608 Receive error (PW_COMMAND_START_BYTE): 0!!!
704.919479 Receive error (PW_COMMAND_START_BYTE): 0!!!
705.920478 Receive error (PW_COMMAND_START_BYTE): 0!!!
705.920495 Communications with UPS lost: Error executing command
705.920500 Short read from UPS
706.921604 Receive error (PW_COMMAND_START_BYTE): 0!!!
707.922479 Receive error (PW_COMMAND_START_BYTE): 0!!!
708.923479 Receive error (PW_COMMAND_START_BYTE): 0!!!
--
Chris Boot
bootc at bootc.net
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