[Nut-upsuser] NUT Quit Working [Tripp Lite; USB 3.0]

[Leslie Rhorer]

On 9/6/2014 4:34 PM, Charles Lepple wrote:
> On Sep 6, 2014, at 4:16 PM, Leslie Rhorer <lrhorer at mygrande.net> wrote:
>
>> 	Oh, hey!  That seems to have worked.  I'm sure the UPS got plugged into a different port one of the (many) times the server was removed from the relay rack, and it was on a USB 3.0 port.  I moved it to a 1.0 port and everything seems to be working just fine.
>
> The specifics of the motherboard and its USB controller might be useful to know, then. If nothing else, I'm curious if this affects certain brands of USB 3.0 controllers and/or their PHY components.

	It's an ASUS M5A99X EVO R2.0 motherboard with an AMD 4.0 GHz FX-8350 
eight core processor (not overclocked).  Details of the two root hubs 
are below.  It also has some USB 2.0 root hubs.  I would be happy to do 
some testing, if you like.  I have a couple of other brands of UPS I 
could plug into the system, if it would help.

	The USB 3.0 Phy (upsdrvctl failed):

Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Device Descriptor:
   bLength                18
   bDescriptorType         1
   bcdUSB               3.00
   bDeviceClass            9 Hub
   bDeviceSubClass         0 Unused
   bDeviceProtocol         3
   bMaxPacketSize0         9
   idVendor           0x1d6b Linux Foundation
   idProduct          0x0003 3.0 root hub
   bcdDevice            3.02
   iManufacturer           3 Linux 3.2.0-4-amd64 xhci_hcd
   iProduct                2 xHCI Host Controller
   iSerial                 1 0000:04:00.0
   bNumConfigurations      1
   Configuration Descriptor:
     bLength                 9
     bDescriptorType         2
     wTotalLength           31
     bNumInterfaces          1
     bConfigurationValue     1
     iConfiguration          0
     bmAttributes         0xe0
       Self Powered
       Remote Wakeup
     MaxPower                0mA
     Interface Descriptor:
       bLength                 9
       bDescriptorType         4
       bInterfaceNumber        0
       bAlternateSetting       0
       bNumEndpoints           1
       bInterfaceClass         9 Hub
       bInterfaceSubClass      0 Unused
       bInterfaceProtocol      0 Full speed (or root) hub
       iInterface              0
       Endpoint Descriptor:
         bLength                 7
         bDescriptorType         5
         bEndpointAddress     0x81  EP 1 IN
         bmAttributes            3
           Transfer Type            Interrupt
           Synch Type               None
           Usage Type               Data
         wMaxPacketSize     0x0004  1x 4 bytes
         bInterval              12
         bMaxBurst               0
Hub Descriptor:
   bLength              12
   bDescriptorType      42
   nNbrPorts             2
   wHubCharacteristic 0x000a
     No power switching (usb 1.0)
     Per-port overcurrent protection
   bPwrOn2PwrGood       10 * 2 milli seconds
   bHubContrCurrent      0 milli Ampere
   bHubDecLat          0.0 micro seconds
   wHubDelay             0 nano seconds
   DeviceRemovable    0x00
  Hub Port Status:
    Port 1: 0000.02a0 5Gbps power Rx.Detect
    Port 2: 0000.02a0 5Gbps power Rx.Detect
Binary Object Store Descriptor:
   bLength                 5
   bDescriptorType        15
   wTotalLength           15
   bNumDeviceCaps          1
   SuperSpeed USB Device Capability:
     bLength                10
     bDescriptorType        16
     bDevCapabilityType      3
     bmAttributes         0x00
       Latency Tolerance Messages (LTM) Supported
     wSpeedsSupported   0x0008
       Device can operate at SuperSpeed (5Gbps)
     bFunctionalitySupport   3
       Lowest fully-functional device speed is SuperSpeed (5Gbps)
     bU1DevExitLat           0 micro seconds
     bU2DevExitLat           0 micro seconds
Device Status:     0x0001
   Self Powered

	USB 1.1 Phy (upsdrvctl working):

Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Device Descriptor:
   bLength                18
   bDescriptorType         1
   bcdUSB               1.10
   bDeviceClass            9 Hub
   bDeviceSubClass         0 Unused
   bDeviceProtocol         0 Full speed (or root) hub
   bMaxPacketSize0        64
   idVendor           0x1d6b Linux Foundation
   idProduct          0x0001 1.1 root hub
   bcdDevice            3.02
   iManufacturer           3 Linux 3.2.0-4-amd64 ohci_hcd
   iProduct                2 OHCI Host Controller
   iSerial                 1 0000:00:12.0
   bNumConfigurations      1
   Configuration Descriptor:
     bLength                 9
     bDescriptorType         2
     wTotalLength           25
     bNumInterfaces          1
     bConfigurationValue     1
     iConfiguration          0
     bmAttributes         0xe0
       Self Powered
       Remote Wakeup
     MaxPower                0mA
     Interface Descriptor:
       bLength                 9
       bDescriptorType         4
       bInterfaceNumber        0
       bAlternateSetting       0
       bNumEndpoints           1
       bInterfaceClass         9 Hub
       bInterfaceSubClass      0 Unused
       bInterfaceProtocol      0 Full speed (or root) hub
       iInterface              0
       Endpoint Descriptor:
         bLength                 7
         bDescriptorType         5
         bEndpointAddress     0x81  EP 1 IN
         bmAttributes            3
           Transfer Type            Interrupt
           Synch Type               None
           Usage Type               Data
         wMaxPacketSize     0x0002  1x 2 bytes
         bInterval             255
Hub Descriptor:
   bLength               9
   bDescriptorType      41
   nNbrPorts             5
   wHubCharacteristic 0x0012
     No power switching (usb 1.0)
     No overcurrent protection
   bPwrOn2PwrGood        2 * 2 milli seconds
   bHubContrCurrent      0 milli Ampere
   DeviceRemovable    0x00
   PortPwrCtrlMask    0xff
  Hub Port Status:
    Port 1: 0000.0100 power
    Port 2: 0000.0303 lowspeed power enable connect
    Port 3: 0000.0100 power
    Port 4: 0000.0100 power
    Port 5: 0000.0100 power
Device Status:     0x0001
   Self Powered