[Nut-upsuser] Need help with Tripp Lite SMART1300LCDT NUT v2.7.3

Tue Aug 18 17:38:05 UTC 2015

well, it is "CLOSER" to working with the usb_set_altinterface
Also the port=auto in ups.conf doesn't pick it up.  I have to set port = /dev/ugen0.5 then the driver will pick it up.
the upsd is able to start... BUT  the ups connects and disconnects on a regular basis of about 1min interval
Communications with UPS upstl1300 at localhost established
Broadcast Message from root at datanas.adhome.local
        (no tty) at 10:33 PDT...
Communications with UPS upstl1300 at localhost lost
Broadcast Message from root at datanas.adhome.local
        (no tty) at 10:34 PDT...Communications with UPS upstl1300 at localhost established

     On Tuesday, August 18, 2015 10:16 AM, Johnny Wong <e430benz98 at yahoo.com> wrote:

 >Just for grins, can you try adding "usb_set_altinterface" to the ups.conf section for your UPS, and see if that changes this part of the log? (That is, after "[upstl1300]").
Here is the output with the usb_set_altinterface added to ups.conf
or at least partially output because it keeps going in a loop.
  46.820206     Checking device (09AE/3016) (/dev/usb//dev/ugen0.5)
  51.943124     - VendorID: 09ae
  51.943149     - ProductID: 3016
  51.943157     - Manufacturer: unknown
  51.943165     - Product: unknown
  51.943175     - Serial Number: unknown
  51.943183     - Bus: /dev/usb
  51.943191     Trying to match device
  51.943219     Device matches
  51.943232     nut_usb_set_altinterface: calling usb_set_altinterface(udev, 0)
  51.943258     nut_usb_set_altinterface: usb_set_altinterface() should not be necessary - please email the nut-upsdev list with information about your UPS.
  51.945383     Report[get]: (2 bytes) => 34 64
  51.945402     Path: UPS.PowerSummary.RemainingCapacity, Type: Feature, ReportID: 0x34, Offset: 0, Size: 8, Value: 100
  51.947738     Report[get]: (2 bytes) => 3a 0a
  51.947754     Path: UPS.PowerSummary.RemainingCapacityLimit, Type: Feature, ReportID: 0x3a, Offset: 0, Size: 8, Value: 10
  51.950194     Report[get]: (2 bytes) => 38 1e
  51.950208     Path: UPS.PowerSummary.WarningCapacityLimit, Type: Feature, ReportID: 0x38, Offset: 0, Size: 8, Value: 30
  51.952619     Report[get]: (3 bytes) => 35 c5 02
  51.952634     Path: UPS.PowerSummary.RunTimeToEmpty, Type: Feature, ReportID: 0x35, Offset: 0, Size: 16, Value: 709
  51.954503     Report[get]: (3 bytes) => 04 18 00
  51.954518     Path: UPS.BatterySystem.Battery.ConfigVoltage, Type: Feature, ReportID: 0x04, Offset: 0, Size: 16, Value: 24
  51.956255     Report[get]: (3 bytes) => 20 14 01
  51.956271     Path: UPS.BatterySystem.Battery.Voltage, Type: Feature, ReportID: 0x20, Offset: 0, Size: 16, Value: 0.000276
  51.957311     Report[get]: (2 bytes) => 2a 07
  51.957325     Path: UPS.PowerSummary.iDeviceChemistry, Type: Feature, ReportID: 0x2a, Offset: 0, Size: 8, Value: 7
  51.966043     Report[get]: (3 bytes) => 61 ff ff
  51.966058     Path: UPS.OutletSystem.Outlet.DelayBeforeStartup, Type: Feature, ReportID: 0x61, Offset: 0, Size: 16, Value: 65535
  51.967812     Report[get]: (3 bytes) => 16 ff ff
  51.967827     Path: UPS.OutletSystem.Outlet.TLDelayBeforeStartup, Type: Feature, ReportID: 0x16, Offset: 0, Size: 16, Value: -60
  51.969498     Report[get]: (3 bytes) => 15 ff ff
  51.969512     Path: UPS.OutletSystem.Outlet.DelayBeforeShutdown, Type: Feature, ReportID: 0x15, Offset: 0, Size: 16, Value: 65535
  51.969529     Report[buf]: (3 bytes) => 61 ff ff
  51.969539     Path: UPS.OutletSystem.Outlet.DelayBeforeStartup, Type: Feature, ReportID: 0x61, Offset: 0, Size: 16, Value: 65535
  51.969576     Report[buf]: (3 bytes) => 15 ff ff
  51.969586     Path: UPS.OutletSystem.Outlet.DelayBeforeShutdown, Type: Feature, ReportID: 0x15, Offset: 0, Size: 16, Value: 65535
  51.971318     Report[get]: (3 bytes) => 17 ff ff
  51.971332     Path: UPS.OutletSystem.Outlet.DelayBeforeReboot, Type: Feature, ReportID: 0x17, Offset: 0, Size: 16, Value: 65535
  51.972869     Report[get]: (2 bytes) => 11 02
  51.972884     Path: UPS.PowerSummary.AudibleAlarmControl, Type: Feature, ReportID: 0x11, Offset: 0, Size: 8, Value: 2
  51.974255     Report[get]: (3 bytes) => 03 14 05
  51.974270     Path: UPS.Flow.ConfigApparentPower, Type: Feature, ReportID: 0x03, Offset: 0, Size: 16, Value: 1300
  52.009206     Report[get]: (3 bytes) => 47 27 01
  52.009223     Path: UPS.PowerConverter.Output.ActivePower, Type: Feature, ReportID: 0x47, Offset: 0, Size: 16, Value: 295
  52.077118     libusb_get_report: Unknown error
  52.077136     Can't retrieve Report 1e: Input/output error
  52.077151     upsdrv_updateinfo...
  52.077158     Got to reconnect!

     On Tuesday, August 18, 2015 10:05 AM, Johnny Wong <e430benz98 at yahoo.com> wrote:

 Here are all the usbconfig outputs you have requested.
I have left a message with the Dev for NAS4Free to give up the ./configure for NUT portion.  I am hoping they will...

usbconfig -u 0 -a 5 dump_device_desc 
datanas: ~# usbconfig -u 0 -a 5 dump_device_desc
ugen0.5: <TRIPP LITE UPS Tripp Lite> at usbus0, cfg=0 md=HOST spd=LOW (1.5Mbps) pwr=ON (100mA)  bLength = 0x0012
  bDescriptorType = 0x0001
  bcdUSB = 0x0110
  bDeviceClass = 0x0000  <Probed by interface class>
  bDeviceSubClass = 0x0000
  bDeviceProtocol = 0x0000
  bMaxPacketSize0 = 0x0008
  idVendor = 0x09ae
  idProduct = 0x3016
  bcdDevice = 0x0002
  iManufacturer = 0x0003  <retrieving string failed>
  iProduct = 0x0001  <TRIPP LITE UPS>
  iSerialNumber = 0x0005  <retrieving string failed>
  bNumConfigurations = 0x0001

usbconfig -u 0 -a 5 dump_curr_config_desc
 datanas: ~# usbconfig -u 0 -a 5 dump_curr_config_desc
ugen0.5: <TRIPP LITE UPS Tripp Lite> at usbus0, cfg=0 md=HOST spd=LOW (1.5Mbps) pwr=ON (100mA)
 Configuration index 0    bLength = 0x0009
    bDescriptorType = 0x0002
    wTotalLength = 0x0022
    bNumInterfaces = 0x0001
    bConfigurationValue = 0x0001
    iConfiguration = 0x0000  <no string>
    bmAttributes = 0x00a0
    bMaxPower = 0x0032    Interface 0
      bLength = 0x0009
      bDescriptorType = 0x0004
      bInterfaceNumber = 0x0000
      bAlternateSetting = 0x0000
      bNumEndpoints = 0x0001
      bInterfaceClass = 0x0003  <HID device>
      bInterfaceSubClass = 0x0000
      bInterfaceProtocol = 0x0000
      iInterface = 0x0000  <no string>      Additional Descriptor      bLength = 0x09
      bDescriptorType = 0x21
      bDescriptorSubType = 0x11
       RAW dump:
       0x00 | 0x09, 0x21, 0x11, 0x01, 0x00, 0x01, 0x22, 0x6e,
       0x08 | 0x03     Endpoint 0
        bLength = 0x0007
        bDescriptorType = 0x0005
        bEndpointAddress = 0x0081  <IN>
        bmAttributes = 0x0003  <INTERRUPT>
        wMaxPacketSize = 0x0008
        bInterval = 0x000c
        bRefresh = 0x0000
        bSynchAddress = 0x0000

usbconfig -u 0 -a 5 do_request 0x81 0x06 0x2200 0 0x100

 datanas: ~# usbconfig -u 0 -a 5 do_request 0x81 0x06 0x2200 0 0x100
REQUEST = <0x05 0x84 0x09 0x04 0xa1 0x01 0x09 0x24 0xa1 0x00 0x85 0x28 0x09 0xfe 0x79 0x01 0x75 0x08 0x95 0x01 0x15 0x00 0x26 0xff 0x00 0xb1 0x03 0x85 0x29 0x09 0xff 0x79 0x05 0xb1 0x03 0x85 0x2b 0x09 0xfd 0x79 0x03 0xb1 0x03 0x09 0x1a 0xa1 0x02 0x85 0x30 0x09 0x40 0x67 0x21 0xd1 0xf0 0x00 0x55 0x07 0xb1 0x83 0x85 0x31 0x09 0x30 0x75 0x10 0x95 0x01 0x15 0x00 0x27 0xff 0xff 0x00 0x00 0x67 0x21 0xd1 0xf0 0x00 0x55 0x01 0xb1 0x02 0xc0 0x85 0x11 0x09 0x5a 0x75 0x08 0x95 0x01 0x15 0x01 0x25 0x03 0x65 0x00 0x55 0x00 0xb1 0x82 0x09 0x02 0xa1 0x02 0x85 0x32 0x75 0x01 0x95 0x07 0x15 0x00 0x25 0x01 0x81 0x03 0xb1 0x03 0x09 0x62 0x95 0x01 0xb1 0xa2 0x09 0x62 0x81 0xa2 0xb1 0x01 0x81 0x01 0x09 0x69 0xb1 0xa2 0x09 0x69 0x81 0xa2 0x95 0x06 0xb1 0x01 0x81 0x01 0x05 0x85 0x09 0xd0 0x95 0x01 0x81 0xa2 0x09 0xd0 0xb1 0xa2 0x81 0x01 0xb1 0x01 0x95 0x06 0x09 0x42 0x09 0x46 0x09 0x44 0x09 0x45 0x09 0x47 0x09 0x4b 0x81 0xa2 0x09 0x42 0x09 0x46 0x09 0x44 0x09 0x45 0x09 0x47 0x09 0x4b 0xb1 0xa2 0xc0 0x85 0x2a 0x09 0x89 0x79 0x07 0x75 0x08 0x95 0x01 0x15 0x00 0x26 0xff 0x00 0xb1 0x03 0x85 0x62 0x09 0x8f 0x79 0x08 0xb1 0x03 0x85 0x33 0x09 0x2c 0xb1 0x03 0x85 0x34 0x09 0x66 0x81 0xa2 0x09 0x66 0xb1 0xa2 0x85 0x3a 0x09 0x29 0xb1 0xa2 0x85 0x37 0x09 0x67 0xb1 0x03 0x85 0x36 0x09 0x83 0xb1 0x03 0x85><$(yu&)y+y0 at g!U10u'g!UZu%eU2u%bbiiBFDEGKBFDEGK*yu&by3,4ff:)7g6>

     On Tuesday, August 18, 2015 5:44 AM, Charles Lepple <clepple at gmail.com> wrote:

 On Aug 17, 2015, at 11:56 AM, Johnny Wong <e430benz98 at yahoo.com> wrote:
> 
> > What does that revision number correspond to in FreeBSD release numbers? (e.g. 9.3, 10.0)
> 
> FreeBSD 10.2-RELEASE #0 r286738M

Okay, thanks. I think this is the first report of FreeBSD 10.2, so hopefully it is not an issue inherent in the OS. I will see if I can upgrade one of my machines to test with another UPS brand.

> the last person probably wasn't able to give the ./configure probably because most people uses the precompiled iso to install NAS4Free.  if you need the ./configure I might have to look for their source on GitHub or something.

True, most people won't need to know the ./configure parameters. It looks like you found the driver path and the UPS name, so we're set for now. However, if you run across that part of the source code, it might be useful for later in case we need to rebuild a driver.

> 
> /usr/local/libexec/nut/usbhid-ups -a upstl1300 -DDD
> Network UPS Tools - Generic HID driver 0.39 (2.7.3)
> USB communication driver 0.32
>    0.000000    debug level is '3'
>    0.006296    upsdrv_initups...
[...]
>  0.013551    Checking device (09AE/3016) (/dev/usb//dev/ugen0.5)
>    0.278818    - VendorID: 09ae
>    0.278835    - ProductID: 3016
>    0.278843    - Manufacturer: unknown
>    0.278852    - Product: unknown
>    0.278859    - Serial Number: unknown
>    0.278867    - Bus: /dev/usb
>    0.278876    Trying to match device
>    0.278925    Device matches
>    0.278937    nut_usb_set_altinterface: skipped usb_set_altinterface(udev, 0)

Just for grins, can you try adding "usb_set_altinterface" to the ups.conf section for your UPS, and see if that changes this part of the log? (That is, after "[upstl1300]").

>    0.306126    HID descriptor, method 1: (9 bytes) => 09 21 11 01 00 01 22 6e 03
>    0.306148    HID descriptor, method 2: (9 bytes) => 09 21 11 01 00 01 22 6e 03
>    0.306156    HID descriptor length 878
>    5.279939    Unable to get Report descriptor: Input/output error

My other concern is that FreeBSD might not allow the method that we use to retrieve the Report Descriptor.

What do the following commands return (need to run them as root)?

usbconfig -u 0 -a 5 dump_device_desc
usbconfig -u 0 -a 5 dump_curr_config_desc
usbconfig -u 0 -a 5 do_request 0x81 0x06 0x2200 0 0x100

(I'm guessing on "-u 0 -a 5" based on .../dev/ugen0.5 -- that might change if the UPS USB cable is unplugged and re-inserted.)

> cat /var/etc/ups.conf
> [upstl1300]
>        driver = usbhid-ups
>        port = auto
>        pollfreq = 30
>        productid = 3016
> 
> Let me know what other information is required, I'll try my best to obtain it.

Thanks for sending ups.conf. That's all I can think of for now.

-- 
Charles Lepple
clepple at gmail

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