[Nut-upsuser] [EXTERNAL] UPS Losing Connection

David Zomaya David_Zomaya at tripplite.com
Tue Sep 22 18:01:21 BST 2020

Can you send me the serial number (at least 1st 12 characters, see:  https://www.tripplite.com/support/identify-products) and lsusb -v output for the UPS?

Thank you,
David Zomaya
Tripp Lite

From: Nut-upsuser <nut-upsuser-bounces+david_zomaya=tripplite.com at alioth-lists.debian.net> on behalf of Kirk Bocek <t004 at kbocek.com>
Sent: Tuesday, September 22, 2020 11:55 AM
To: nut-upsuser at lists.alioth.debian.org
Subject: [EXTERNAL] [Nut-upsuser] UPS Losing Connection

This is an EXTERNAL email.  Please take a moment and think before clicking any links or opening any attachments from this email.  If suspicious, please forward to ishelpdesk at tripplite.com for review.

Installed a new Tripplite Smart1500LCD on a CentOS 7 host using the usb
connector. Nut does connect:

$upsc ups
battery.charge: 100
battery.runtime: 1407
battery.type: PbAC

But after a half hour or so the connection is lost. Restarting nut
re-establishes the connection.

Any idea what might be causing the dissconnection?

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