[Nut-upsuser] NUT stopped working after an upgrade

Bill Gee bgee at campercaver.net
Sat Nov 9 18:25:29 GMT 2024


Nut should be running as user nut.  As far as I can tell, the udev rules 
have not changed.  And the system IS seeing the UPS at a low level.

I looked through /dev/ but did not see a device that jumps out as the UPS.

=====================
[root at mythtv rules.d]# dmesg | grep -i 0764
[    2.021485] usb 1-1.8: New USB device found, idVendor=0764, 
idProduct=0501, bcdDevice= 0.01
[    2.049515] hid-generic 0003:0764:0501.0007: hiddev98,hidraw6: USB 
HID v1.10 Device [CPS UPS CP1000AVRLCD] on usb-0000:00:1d.0-1.8/input0
[root at mythtv rules.d]#

[root at mythtv rules.d]# ll 62*
-rw-r--r-- 1 root root  4541 Jan 23  2024 62-multipath.rules
-rw-r--r-- 1 root root   184 Apr  2  2024 62-nut-ipmipsu.rules
-rw-r--r-- 1 root root 15921 Apr  2  2024 62-nut-usbups.rules
[root at mythtv rules.d]#

[root at mythtv ups]# lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 003: ID 05af:0408 Jing-Mold Enterprise Co., Ltd 2.4G USB 
RF KeyBoard
Bus 001 Device 004: ID 0764:0501 Cyber Power System, Inc. CP1500 AVR UPS
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 003: ID 058f:6364 Alcor Micro Corp. AU6477 Card Reader 
Controller
Bus 002 Device 004: ID 0c45:7663 Microdia USB Keyboard

[root at mythtv system]# ps -U nut
     PID TTY          TIME CMD
    1255 ?        00:00:00 upsd
    1280 ?        00:00:00 upsmon
[root at mythtv system]#
=================

Looking through /var/log/messages, I see this issued once per minute:

===================
Nov  9 12:18:00 mythtv nut-monitor[1280]: Poll UPS 
[cyberpower at localhost] failed - Driver not connected
Nov  9 12:18:00 mythtv nut-driver at cyberpower[18885]: Network UPS Tools - 
Generic HID driver 0.53 (2.8.2)
Nov  9 12:18:00 mythtv nut-driver at cyberpower[18885]: USB communication 
driver (libusb 1.0) 0.47
Nov  9 12:18:00 mythtv nut-driver at cyberpower[18885]: libusb1: Could not 
open any HID devices: insufficient permissions on everything
Nov  9 12:18:00 mythtv nut-driver at cyberpower[18885]: No matching HID UPS 
found
Nov  9 12:18:00 mythtv nut-driver at cyberpower[18885]: upsnotify: failed 
to notify about state 4: no notification tech defined, will not spam 
more about it
Nov  9 12:18:00 mythtv nut-driver at cyberpower[18861]: Driver failed to 
start (exit status=1)
Nov  9 12:18:00 mythtv nut-driver at cyberpower[18861]: Network UPS Tools - 
UPS driver controller 2.8.2
Nov  9 12:18:00 mythtv systemd[1]: nut-driver at cyberpower.service: 
Control process exited, code=exited, status=1/FAILURE
Nov  9 12:18:00 mythtv systemd[1]: nut-driver at cyberpower.service: Failed 
with result 'exit-code'.
Nov  9 12:18:00 mythtv systemd[1]: Failed to start 
nut-driver at cyberpower.service - Network UPS Tools - device driver for 
NUT device 'cyberpower'.
Nov  9 12:18:05 mythtv nut-monitor[1280]: Poll UPS 
[cyberpower at localhost] failed - Driver not connected
========================

===============
Bill Gee

On 11/9/24 11:12, Tim Dawson wrote:
> Did the upgrade by chance install/alter any udev rules causing the UPS 
> devices to now have incorrect permissions? And what user is nut running as?
> 
> 
> On November 9, 2024 9:58:57 AM EST, Bill Gee <bgee at campercaver.net> wrote:
> 
>     Running NUT version 2.8.2 on Fedora 40. NUT installed from the
>     Fedora package. CyberPower CP1000AVRLCD connected by USB.
> 
>     I updated the system yesterday with all the latest Fedora packages.
>     Now NUT will not run. Chasing the issue through the layers, I come
>     to this:
>     ------------------------------------------------------------------------
>     [root at mythtv rules.d]# upsc cyberpower
>     Error: Driver not connected
> 
>     [root at mythtv rules.d]# upsdrvctl start
>     Network UPS Tools - UPS driver controller 2.8.2
>     Network UPS Tools - Generic HID driver 0.53 (2.8.2)
>     USB communication driver (libusb 1.0) 0.47
>     libusb1: Could not open any HID devices: insufficient permissions on
>     everything
>     No matching HID UPS found
>     upsnotify: failed to notify about state 4: no notification tech
>     defined, will not spam more about it
>     Driver failed to start (exit status=1)
> 
>     [root at mythtv ~]# nut-scanner
>     Cannot load USB library (libusb-1.0.so) : file not found. USB search
>     disabled.
>     Cannot load SNMP library (libnetsnmp.so) : file not found. SNMP
>     search disabled.
>     Cannot load XML library (libneon.so) : file not found. XML search
>     disabled.
>     Cannot load AVAHI library (libavahi-client.so) : file not found.
>     AVAHI search disabled.
>     Cannot load IPMI library (libfreeipmi.so) : file not found. IPMI
>     search disabled.
>     Cannot load NUT library (libupsclient.so) : file not found. NUT
>     search disabled.
>     No start IP, skipping NUT bus (old connect method)
>     Scanning NUT simulation devices.
> 
>     [root at mythtv ~]# cd /usr/lib64
>     [root at mythtv lib64]# ll libusb*
>     lrwxrwxrwx 1 root root 19 Jan 24 2024 libusb-0.1.so.4 ->
>     libusb-0.1.so.4.4.4
>     -rwxr-xr-x 1 root root 28224 Jan 24 2024 libusb-0.1.so.4.4.4
>     lrwxrwxrwx 1 root root 19 May 7 2024 libusb-1.0.so.0 ->
>     libusb-1.0.so.0.4.0
>     -rwxr-xr-x 1 root root 119760 May 7 2024 libusb-1.0.so.0.4.0
>     lrwxrwxrwx 1 root root 23 Jan 24 2024 libusbmuxd-2.0.so.6 ->
>     libusbmuxd-2.0.so.6.0.0
>     -rwxr-xr-x 1 root root 40736 Jan 24 2024 libusbmuxd-2.0.so.6.0.0
> 
>     The last few lines from "journalctl -u nut-driver at cyberpower.service":
> 
>     Nov 09 08:50:46 mythtv.billgee.local systemd[1]: nut-
>     driver at cyberpower.service: Scheduled restart job, restart counter >
>     Nov 09 08:50:46 mythtv.billgee.local systemd[1]: Starting nut-
>     driver at cyberpower.service - Network UPS Tools - device dr>
>     Nov 09 08:50:46 mythtv.billgee.local nut-driver at cyberpower[4655]:
>     Network UPS Tools - Generic HID driver 0.53 (2.8.2)
>     Nov 09 08:50:46 mythtv.billgee.local nut-driver at cyberpower[4655]:
>     USB communication driver (libusb 1.0) 0.47
>     Nov 09 08:50:46 mythtv.billgee.local nut-driver at cyberpower[4655]:
>     libusb1: Could not open any HID devices: insufficient>
>     Nov 09 08:50:46 mythtv.billgee.local nut-driver at cyberpower[4655]: No
>     matching HID UPS found
>     Nov 09 08:50:46 mythtv.billgee.local nut-driver at cyberpower[4655]:
>     upsnotify: failed to notify about state 4: no notific>
>     Nov 09 08:50:46 mythtv.billgee.local nut-driver at cyberpower[4637]:
>     Driver failed to start (exit status=1)
>     Nov 09 08:50:51 mythtv.billgee.local nut-driver at cyberpower[4657]:
>     Network UPS Tools - Generic HID driver 0.53 (2.8.2)
>     Nov 09 08:50:51 mythtv.billgee.local nut-driver at cyberpower[4657]:
>     USB communication driver (libusb 1.0) 0.47
>     Nov 09 08:50:51 mythtv.billgee.local nut-driver at cyberpower[4657]:
>     libusb1: Could not open any HID devices: insufficient>
>     Nov 09 08:50:51 mythtv.billgee.local nut-driver at cyberpower[4657]: No
>     matching HID UPS found
>     Nov 09 08:50:51 mythtv.billgee.local nut-driver at cyberpower[4657]:
>     upsnotify: failed to notify about state 4: no notific>
>     Nov 09 08:50:51 mythtv.billgee.local nut-driver at cyberpower[4637]:
>     Driver failed to start (exit status=1)
>     Nov 09 08:50:56 mythtv.billgee.local nut-driver at cyberpower[4659]:
>     Network UPS Tools - Generic HID driver 0.53 (2.8.2)
>     Nov 09 08:50:56 mythtv.billgee.local nut-driver at cyberpower[4659]:
>     USB communication driver (libusb 1.0) 0.47
>     Nov 09 08:50:56 mythtv.billgee.local nut-driver at cyberpower[4659]:
>     libusb1: Could not open any HID devices: insufficient>
>     Nov 09 08:50:56 mythtv.billgee.local nut-driver at cyberpower[4659]: No
>     matching HID UPS found
>     Nov 09 08:50:56 mythtv.billgee.local nut-driver at cyberpower[4659]:
>     upsnotify: failed to notify about state 4: no notific>
>     Nov 09 08:50:56 mythtv.billgee.local nut-driver at cyberpower[4637]:
>     Driver failed to start (exit status=1)
>     Nov 09 08:50:56 mythtv.billgee.local nut-driver at cyberpower[4637]:
>     Network UPS Tools - UPS driver controller 2.8.2
>     Nov 09 08:50:56 mythtv.billgee.local systemd[1]: nut-
>     driver at cyberpower.service: Control process exited, code=exited, st>
>     Nov 09 08:50:56 mythtv.billgee.local systemd[1]: nut-
>     driver at cyberpower.service: Failed with result 'exit-code'.
>     Nov 09 08:50:56 mythtv.billgee.local systemd[1]: Failed to start
>     nut-driver at cyberpower.service - Network UPS Tools - de>
>     ------------------------------------------------------------------------
>     nut-scanner is correct! The .so file it is looking for does not
>     exist. What the heck happened to it? Was it ever there? I have no idea.
> 
>     Nut-server.service is running, but complains it cannot connect to
>     anything. I also see messages about "Insufficient permissions on
>     everything".
> 
>     Is this - at base - a problem with USB permissions? Missing .so
>     files? Or something else??
> 
>     Thanks!
> 
> -- 
> Sent from my Android device with K-9 Mail. Please excuse my brevity.
> 
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