[Nut-upsuser] [Nut-upsdev] [HCL] Armac Office 1000E USB compatibility issue (VID:0925 PID:1234, richcomm_usb, nutdrv_qx)

[Greg Troxel]

I've redirected to the user list; this query is appropriate there (and
not for the developer list).


Andries via Nut-upsdev <nut-upsdev at alioth-lists.debian.net> writes:

> I am writing to report a compatibility issue with my Armac Office
> 1000E UPS (USB ID 0925:1234) under TrueNAS using the latest NUT 2.8.0
> package and to request support or advice for its integration with
> Network UPS Tools.


Before I read futher, 2.8.0 is NOT the latest nut.  Please see

  https://github.com/networkupstools/nut/releases/tag/v2.8.4

and update to that and retest.

If your problem is that TrueNAS doesn't have the latest nut and you
don't know how or don't want to build from source, please file that bug
with TrueNAS.

I don't really know what to make of your logs, but my memory is that
since 2.8.0 there has been a ton of work on usb UPS units.

Plus, you should be able to turn on more logging/debugging.

Please update and get more logs, and then feel free to follow up.