[Nut-upsuser] web-forum about NUT

[Charles Lepple]

On Jun 7, 2025, at 6:26 AM, Greg Troxel wrote:
> 
> I'll add that while I'm not in charge of the tracker, if I
> were, I would say that asking for help in issues is not ok, not even a
> little.  The place for help is right here.

Given how many questions turn into either documentation tasks or bug fixes, I don't think it's an unreasonable starting point. We even have a "question" label: https://github.com/networkupstools/nut/issues?q=is%3Aissue%20state%3Aopen%20label%3Aquestion

I am not volunteering to maintain this, but we do have the option of enabling "Discussions" in the NUT GitHub project(s): https://resources.github.com/devops/process/planning/discussions/

>> You might get a more useful answer if you have a more practical attribute in mind than "trendy".
> 
> Indeed.  The question came across as trolling.

But the OP hasn't doubled down (at least not on-list), and I think it's an interesting meta-discussion.

I personally like the "push" aspect of email, and for the first decade of NUT's presence on GitHub, I enabled the "firehose" and sent all of the GitHub notifications for new issues into the same folder as the mailing lists.

While I agree with Sam's pushback against the notion that mailing lists have "no memory", I think it's worth trying to engage a little to see what new users might not understand about how mailing lists work. For a while, Google search in https://networkupstools.org/support.html was broken due to Alioth hostname changes. A developer who has an established email workflow is not necessarily going to notice that. Should we also update that form to not submit via plain HTTP? Probably. Should we offer an alternative search engine? Probably as well.

- Charles