<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">(Sorry, I accidentally discarded the wrong message in the moderation queue - please subscribe to the list to avoid this in the future.)<div><br><div><blockquote type="cite"><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;"><span style="font-family:'Helvetica'; font-size:medium; color:rgba(127, 127, 127, 1.0);"><b>From: </b></span><span style="font-family:'Helvetica'; font-size:medium;"><<a href="mailto:onyx@netfusion.fr">onyx@netfusion.fr</a>><br></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;"><span style="font-family:'Helvetica'; font-size:medium; color:rgba(127, 127, 127, 1.0);"><b>Subject: </b></span><span style="font-family:'Helvetica'; font-size:medium;"><b>[HCL] MGE Pulsar Evolution 1100 - not recognized by USB driver</b><br></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;"><span style="font-family:'Helvetica'; font-size:medium; color:rgba(127, 127, 127, 1.0);"><b>Date: </b></span><span style="font-family:'Helvetica'; font-size:medium;">December 22, 2011 12:15:16 AM EST<br></span></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;"><span style="font-family:'Helvetica'; font-size:medium; color:rgba(127, 127, 127, 1.0);"><b>To: </b></span><span style="font-family:'Helvetica'; font-size:medium;"><<a href="mailto:nut-upsuser@lists.alioth.debian.org">nut-upsuser@lists.alioth.debian.org</a>><br></span></div><br><br><meta http-equiv="Content-Type" content="text/html; charset=us-ascii"><meta name="Generator" content="Microsoft Word 14 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--><div lang="FR" link="blue" vlink="purple"><div class="WordSection1"><p class="MsoNormal">Hi everybody,<o:p></o:p></p><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal"><span lang="EN-US">It seems that my MGE Pulsar Evolution 1100 is not supported by the usbhid-ups driver.<o:p></o:p></span></p><p class="MsoNormal"><span lang="EN-US">This is the output I get with the –x explore switch:<o:p></o:p></span></p><p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p><p class="MsoNormal"><span lang="EN-US">Network UPS Tools - Generic HID driver 0.35 (2.6.2)<o:p></o:p></span></p><p class="MsoNormal"><span lang="EN-US">USB communication driver 0.31<o:p></o:p></span></p><p class="MsoNormal"><span lang="EN-US"> 0.000000 debug level is '3'<o:p></o:p></span></p><p class="MsoNormal"><span lang="EN-US"> 0.001723 upsdrv_initups...<o:p></o:p></span></p><p class="MsoNormal"><span lang="EN-US"> 0.296475 Checking device (0463/FFFF) (/dev/usb0//dev/ugen0)<o:p></o:p></span></p><p class="MsoNormal"><span lang="EN-US"> 0.478783 - VendorID: 0463<o:p></o:p></span></p><p class="MsoNormal"><span lang="EN-US"> 0.478799 - ProductID: ffff<o:p></o:p></span></p><p class="MsoNormal"><span lang="EN-US"> 0.478807 - Manufacturer: MGE UPS SYSTEMS<o:p></o:p></span></p><p class="MsoNormal"><span lang="EN-US"> 0.478814 - Product: Evolution<o:p></o:p></span></p><p class="MsoNormal"><span lang="EN-US"> 0.478822 - Serial Number: unknown<o:p></o:p></span></p><p class="MsoNormal"><span lang="EN-US"> 0.478829 - Bus: /dev/usb0<o:p></o:p></span></p><p class="MsoNormal"><span lang="EN-US"> 0.478836 Trying to match device<o:p></o:p></span></p><p class="MsoNormal"><span lang="EN-US"> 0.478876 Device does not match - skipping<o:p></o:p></span></p><p class="MsoNormal"><span lang="EN-US"> 0.478896 No appropriate HID device found<o:p></o:p></span></p><p class="MsoNormal"><span lang="EN-US"> 0.478909 No matching HID UPS found<o:p></o:p></span></p></div></div></blockquote><br></div><div>It looks like you are using a BSD-like system, based on the /dev/ugen0 name. Which OS is it?</div><div><br></div><div>I thought we had added better error reporting for permissions errors, but that is the most likely cause of this problem. (Knowing the OS will help us figure out the right solution.) You also don't need the "-x explore" switch since the MGE (now Eaton) models should be completely supported.</div><div><br></div><div>-- </div><div>Charles Lepple</div><div>clepple@gmail</div><br></div></body></html>