<div dir="ltr">Charles,<div> > <span style="font-family:arial,sans-serif;font-size:13px">What is the new behavior?</span></div><div><div style="font-family:arial,sans-serif;font-size:13px"><br></div><div style="font-family:arial,sans-serif;font-size:13px">The CentOS minimal install had different print statements and a broadcast message whenever the UPS was disconnected. The broadcast isn't really important. Below are the differences I pasted though I'm not sure if they are important, I just noticed they were different. Particularly the bolded parts which I think you alluded to in your email about them not being connected. Those messages didn't show up in the other installs.</div><div style="font-family:arial,sans-serif;font-size:13px"><br></div><div><font face="arial, sans-serif">Fedora - </font></div><div><font face="arial, sans-serif">Sep 19 19:46:19 nemo usbhid-ups[1595]: libusb_get_interrupt: No such device or address</font></div><div><font face="arial, sans-serif">Sep 19 19:46:19 nemo usbhid-ups[1595]: libusb_get_report: No such device or address</font></div><div><font face="arial, sans-serif">Sep 19 19:46:20 nemo kernel: usb 8-1: SerialNumber: 2424AY0SM882300229</font></div><div><font face="arial, sans-serif">Sep 19 19:46:20 nemo kernel: hid-generic 0003:09AE:3015.0007: hiddev0,hidraw2: USB HID v1.10 Device [Tripp Lite TRIPP LITE SMART1500RM2UN ] on usb-0000:00:1d.2-1/input0</font></div><div><font face="arial, sans-serif">Sep 19 19:46:20 nemo mtp-probe[1689]: checking bus 8, device 7: "/sys/devices/pci0000:00/0000:00:1d.2/usb8/8-1"</font></div><div><font face="arial, sans-serif">Sep 19 19:46:20 nemo mtp-probe[1689]: bus: 8, device: 7 was not an MTP device</font></div><div><font face="arial, sans-serif">Sep 19 19:46:50 nemo mtp-probe[1699]: bus: 8, device: 8 was not an MTP device</font></div><div><font face="arial, sans-serif"><br></font></div><div><font face="arial, sans-serif">CentOS -</font></div><div><font face="arial, sans-serif">Sep 22 10:36:35 nemo kernel: usb 8-1: SerialNumber: 2424AY0SM882300229</font></div><div><font face="arial, sans-serif">Sep 22 10:36:35 nemo kernel: usb 8-1: configuration #1 chosen from 1 choice</font></div><div><font face="arial, sans-serif">Sep 22 10:36:35 nemo upsmon[12015]: Poll UPS [<a href="mailto:upsunit@127.0.0.1" target="_blank">upsunit@127.0.0.1</a>] failed - Data stale</font></div><div><font face="arial, sans-serif">Sep 22 10:36:35 nemo kernel: generic-usb 0003:09AE:3015.0071: hiddev96,hidraw2: USB HID v1.10 Device [Tripp Lite TRIPP LITE SMART1500RM2UN ] on usb-0000:00:1d.2-1/input0</font></div><div><font face="arial, sans-serif">Sep 22 10:36:57 nemo kernel: generic-usb 0003:09AE:3015.0072: hiddev96,hidraw2: USB HID v1.10 Device [Tripp Lite TRIPP LITE SMART1500RM2UN ] on usb-0000:00:1d.1-1/input0</font></div><div><font face="arial, sans-serif">S<b>ep 22 10:37:00 nemo upsmon[12015]: Poll UPS [<a href="mailto:upsunit@127.0.0.1" target="_blank">upsunit@127.0.0.1</a>] failed - Data stale</b></font></div><div><font face="arial, sans-serif"><b>Sep 22 10:37:05 nemo upsmon[12015]: Poll UPS [<a href="mailto:upsunit@127.0.0.1" target="_blank">upsunit@127.0.0.1</a>] failed - Data stale</b></font></div><div><font face="arial, sans-serif"><b>Sep 22 10:37:05 nemo upsd[12011]: UPS [upsunit] data is no longer stale</b></font></div><div><font face="arial, sans-serif"><b>Sep 22 10:37:10 nemo upsmon[12015]: Communications with UPS <a href="mailto:upsunit@127.0.0.1" target="_blank">upsunit@127.0.0.1</a> established</b></font></div><div><font face="arial, sans-serif"><b>Sep 22 10:37:10 nemo wall[12035]: wall: user nut broadcasted 1 lines (55 chars) </b></font></div><div style="font-family:arial,sans-serif;font-size:13px"><br></div></div><div style="font-family:arial,sans-serif;font-size:13px"> > You should also be able to run "lsusb -v -d 09ae:" and get results from the UPS, also without anything disconnecting.</div><div style="font-family:arial,sans-serif;font-size:13px"> > If that doesn't trigger a disconnection, we will want to see the output of running the usbhid-ups driver in debug mode (probably at the "-DDD" level) as well as the corresponding /var/log/messages output.</div><div style="font-family:arial,sans-serif;font-size:13px"><br></div><div style="font-family:arial,sans-serif;font-size:13px">I will try this tomorrow and send the results back.</div><div style="font-family:arial,sans-serif;font-size:13px"><br></div><div style="font-family:arial,sans-serif;font-size:13px"> > Also, Barry Skrypnyk mentioned that Fedora was one of the Linux distributions that Tripp Lite claims to support. I recommend that you make them aware of the issue - this UPS was on their compatibility list they posted in October > 2013, although if I recall, it was unclear whether each distribution was tested with each model.<br></div><div style="font-family:arial,sans-serif;font-size:13px"><br></div><div style="font-family:arial,sans-serif;font-size:13px">I am planning on emailing them tomorrow, I just wanted to take NUT out of the equation since when I called Tech support earlier this week they stated they don't support NUT for tech support I presume. </div><div style="font-family:arial,sans-serif;font-size:13px"><br></div><div style="font-family:arial,sans-serif;font-size:13px">Thanks for your help!</div><div style="font-family:arial,sans-serif;font-size:13px"><br></div><div style="font-family:arial,sans-serif;font-size:13px">Shade</div></div><div class="gmail_extra"><br><div class="gmail_quote">On Mon, Sep 22, 2014 at 9:29 PM, Charles Lepple <span dir="ltr"><<a href="mailto:clepple@gmail.com" target="_blank">clepple@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><span class="">On Sep 22, 2014, at 11:14 AM, Shade Alabsa <<a href="mailto:shade34321@gmail.com">shade34321@gmail.com</a>> wrote:<br>
<br>
</span><span class="">> These machines are exact replicas of each other and are fairly old and have a Core 2 Duo E8400 CPU in them. Is there anything else you need or anything I can do to help fix this? Thanks!<br>
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</span>Also, Barry Skrypnyk mentioned that Fedora was one of the Linux distributions that Tripp Lite claims to support. I recommend that you make them aware of the issue - this UPS was on their compatibility list they posted in October 2013, although if I recall, it was unclear whether each distribution was tested with each model.<br>
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<a href="http://news.gmane.org/find-root.php?message_id=B8D50FAB7FEF06479924547835C34D448412AEF6%40CHI%2dVS%2dEXMBX11.tripplite.com" target="_blank">http://news.gmane.org/find-root.php?message_id=B8D50FAB7FEF06479924547835C34D448412AEF6%40CHI%2dVS%2dEXMBX11.tripplite.com</a><br>
<span class="HOEnZb"><font color="#888888"><br>
--<br>
Charles Lepple<br>
clepple@gmail<br>
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</font></span></blockquote></div><br></div>