[pkg-cryptsetup-devel] ITIL Intermediate Service Design

[Herotec for Training]

ITIL Intermediate Service Design
ITIL Intermediate Service Strategy:

ITIL Service Design Certificate is a part of the ITIL ® Intermediate Lifecycle stream, and one of the modules that leads to the ITIL ® Expert in IT Service Management Certificate.
For ITIL Foundation holders we invite you to Book Your Seat Now:

Duration: 3 Days 
Included : course ware – Lunch Break - Foundation revision 
Who Should Attend?

Project managers, Business managers, and Business process owners.
CIOs, CTOs, and IT Managers.
IT Network and System Administrators.
IT Consultants & IT Auditors.
IT Developers.
Service Design Examination is as follow:
Multiple choice examination questions
Eight questions per paper
28 marks required to pass (out of 40 available) – 70%
90 minutes’ duration
Closed book.
Course Outline
 
The ITIL Service Design course has been divided into 8 modules to cover the Introduction to Service Management and each of the five Service Lifecycle books as follows:
Module 1 - Introduction to Service Design
Module 2 - Service design principles
Module 3 - Service design processes
Module 4 – The activities of Service Design
Module 5 – Service Design Organization
Module 6 – Implementation & Technology Considerations
Module 7 - Challenges, critical success factors and risks
More about the ITIL Service Design
Contact us to arrange online training

Address : 93 Mostafa Alnahas, Nasr City, Cairo, Egypt
Tel : +202 26709916  |  +202 26709961
Mobile : +2 010 640 100 04
Fax : +202 26709957  
Email : info at herotec.net | corporate at herotec.net
Website: herotec.net

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