[Pkg-exim4-users] No copy of bounce message to postmaster

[Marc Haber]

On Sun, Dec 02, 2007 at 07:38:36PM +0100, verslenet-usenet at yahoo.fr wrote:
> Le Sunday 02 December 2007 15:22:52 Marc Haber, vous avez écrit :
> > It is wrong in the way that Ubuntu - as usual - takes the praise for
> > generating an easy-to-use Linux distribution (by taking Debian which
> > still has the unjust reputation of being hard to use) and then -
> > again, as usual - dumps the support burden back on Debian.
> 
> But if I had installed Debian directly I would have had the same problem.
> I am using a debian-exim package. The fact that I took it from Ubuntu 
> repositories instead of Debian ones is irrelevant as long as it has not been 
> tempered with drastically by the Ubuntu team. 

And how am I supposed to know which changes Ubuntu (or any other
derived distribution) has done?

> As a linux user, I consider that no one owes me anything : neither
> Ubuntu nor Debian nor Linus himself. When I have a problem I try to
> solve it and if need be ask for help but people always have the choice
> of ignoring me. Ubuntu does not dump the support on Debian : Ubuntu
> has no obligation of supporting me, just like Debian has none.

Part of the issue is that a sizeable part of the Ubuntu community is
made of recent Windows converts who are used to yell at a hot line if
something doesn't work.

> > > "A user of a Debian exim4 package has added the following line
> > > errors_copy = postmaster
> > > in its /etc/exim4/exim4.conf.template but, when messages are bounced
> > > because the access to the internet is down (local messages can still be
> > > delivered), the bounce is silently suppressed and no copy is sent to
> > > postmaster.
> 
> Ok, no need to search anymore.
> I would tell that user to RTFM, particularly /usr/share/doc/exim4/spec.txt.gz
> and try to replace 
> errors_copy = postmaster
> by
> errors_copy = * postmaster
> 
> Somehow I had missed this.

Ouch. I missed that as well.

> > What do the exim logs say when such a message is bounced?
> 
> Well they said nothing regarding a message to postmaster. That's what
> I meant when I said the "bounce is silently suppressed". 

This is what made me wince: Exim is not supposed to silently suppress
bounces, it is at least supposed to log the delivery failure.

Greetings
Marc

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