Bug#538418: ekiga: Starts, but just hangs with no window popping up

[Eugen Dedu]

Hi Mark,

Sorry to reply so late.

Mark T.B. Carroll wrote:
> Eugen Dedu <Eugen.Dedu at pu-pm.univ-fcomte.fr> writes:
> 
>> Have you tried ctrl-c and restart ekiga?
> 
> I sent SIGTERM to the process and checked that it had gone before
> retrying.
> 
>> Also, do you see ekiga in the system (gnome) tray (near battery and
>> network icon)? Do you use gnome/kde or another window manager, without
>> tray?
> 
> The user has Xfce4. So, second-hand they reported to me the window
> wasn't coming up. They let me log in with ssh -CX and I checked that
> things like xterm and iceweasel come up for me from their system but
> indeed no Ekiga window popped up for me, either. When Ekiga 3.2.1 used
> to be running on their system, they would see a colored disc in the top
> right of their desktop corresponding to whether they're marked as away
> or what (Pidgin does the same thing), and when I asked them this time
> they reported that they weren't seeing the disc, but I didn't see that
> part for myself and they're sometimes bad at finding things on the
> screen so that's not a reliable report I'm afraid. Is there a
> command-line way I can ssh into their system and check for what you're
> looking for when Ekiga's running?

Connect you to their system, check with "ps aux|grep ekiga" that ekiga 
is not working, start ekiga.  You say that you do not see it.  Type 
again "ps aux|grep ekiga".  Is it running or not?

Also, is it their first installation of ekiga or not?  Finally, if they 
still have not done any configuration in ekiga, execute "rm -rf 
~/.gconf/apps/ekiga" and start ekiga again twice, and tell us if it works.

If it still does not work, tell us the result of:
$ cat ~/.gconf/apps/ekiga-snapshot/general/user_interface/%gconf.xml

>> I see you receive packets (search for "PDU received"), you get 
>> registered too (search for "SIP/2.0 200 OK").
> 
> Oh, cool, so the ports 5001-5100 UDP forwarding is probably working?

For me, yes, they work.

-- 
Eugen