Bug#685139: gnome-shell: Freezes when mouse to top-left on page with Evolution

Russel Winder russel at winder.org.uk
Fri Aug 17 09:50:30 UTC 2012


Package: gnome-shell
Version: 3.4.2-1
Severity: important

Dear Maintainer,

I am finding that GNOME Shell freezes fairly frequently on my workstation.  By freeze I mean that the mouse
pointer still moves but no interaction causes any activity to GNOME Shell: the only key combinations that have any
effect are Ctrl-Alt-Del and Ctrl-Alt-Back – I have enable Ctrl-Alt-Back as the X killer. Although GNOME
Shell has frozen, the machine is otherwise running normally, i.e. if I login over SSH from another machine, the
workstation is processing normally, it is just GNOME Shell that has cease responding.

The problem is not a timing one, e.g. every two hours, sometimes it is a couple of days, sometimes 10
mins. It is always associated with a "mouse to top-left" from desktop i.e. changing from desktop to GNOME
Shell. I cannot be sure if the super key has the same problem, as I tend not use that, but I will
experiment. I believe that the GNOME Shell freeze only ever happens when Evolution is an application on the
current desktop. Clearly I need to do more experimenting to get more data, but it would be good to get
guidance on what would be the very best experiments to maximally help find the problem.

-- System Information:
Debian Release: wheezy/sid
  APT prefers unstable
  APT policy: (500, 'unstable'), (1, 'experimental')
Architecture: amd64 (x86_64)

Kernel: Linux 3.2.0-3-amd64 (SMP w/8 CPU cores)
Locale: LANG=en_GB.UTF-8, LC_CTYPE=en_GB.UTF-8 (charmap=str=こんにちわ世界, bytes_read=21, bytes_written=21) (ignored: LC_ALL set to en_GB.UTF-8)
Shell: /bin/sh linked to /bin/dash

Versions of packages gnome-shell depends on:
ii  dconf-gsettings-backend [gsettings-backend]  0.12.1-2
ii  gconf-service                                3.2.5-1+build1
ii  gir1.2-accountsservice-1.0                   0.6.21-6
ii  gir1.2-atk-1.0                               2.4.0-2
ii  gir1.2-caribou-1.0                           0.4.2-2
ii  gir1.2-clutter-1.0                           1.10.8-2
ii  gir1.2-cogl-1.0                              1.10.2-6
ii  gir1.2-coglpango-1.0                         1.10.2-6
ii  gir1.2-folks-0.6                             0.6.9-1+b1
ii  gir1.2-freedesktop                           1.32.1-1
ii  gir1.2-gconf-2.0                             3.2.5-1+build1
ii  gir1.2-gcr-3                                 3.4.1-3
ii  gir1.2-gdesktopenums-3.0                     3.4.2-1
ii  gir1.2-gdkpixbuf-2.0                         2.26.1-1
ii  gir1.2-gee-1.0                               0.6.4-2
ii  gir1.2-gkbd-3.0                              3.4.0.2-1
ii  gir1.2-glib-2.0                              1.32.1-1
ii  gir1.2-gmenu-3.0                             3.4.2-3
ii  gir1.2-gnomebluetooth-1.0                    3.4.2-1
ii  gir1.2-gtk-3.0                               3.4.2-3
ii  gir1.2-json-1.0                              0.14.2-1
ii  gir1.2-mutter-3.0                            3.4.1-5
ii  gir1.2-networkmanager-1.0                    0.9.4.0-5
ii  gir1.2-pango-1.0                             1.30.0-1
ii  gir1.2-polkit-1.0                            0.105-1
ii  gir1.2-soup-2.4                              2.38.1-2
ii  gir1.2-telepathyglib-0.12                    0.18.2-1
ii  gir1.2-telepathylogger-0.2                   0.4.0-1
ii  gir1.2-upowerglib-1.0                        0.9.17-1
ii  gjs                                          1.32.0-2
ii  gnome-bluetooth                              3.4.2-1
ii  gnome-icon-theme-symbolic                    3.4.0-2
ii  gnome-settings-daemon                        3.4.2-4+b1
ii  gnome-shell-common                           3.4.2-1
ii  gnome-themes-standard                        3.4.2-1
ii  gsettings-desktop-schemas                    3.4.2-1
ii  libatk1.0-0                                  2.4.0-2
ii  libc6                                        2.13-35
ii  libcairo-gobject2                            1.12.2-2
ii  libcairo2                                    1.12.2-2
ii  libcanberra0                                 0.28-4
ii  libclutter-1.0-0                             1.10.8-2
ii  libcogl-pango0                               1.10.2-6
ii  libcogl9                                     1.10.2-6
ii  libcroco3                                    0.6.5-1
ii  libdbus-1-3                                  1.6.2-2
ii  libdbus-glib-1-2                             0.100-1
ii  libebook-1.2-13                              3.4.3-1
ii  libecal-1.2-11                               3.4.3-1
ii  libedataserver-1.2-16                        3.4.3-1
ii  libedataserverui-3.0-1                       3.4.3-1
ii  libffi5                                      3.0.10-3
ii  libfolks25                                   0.6.9-1+b1
ii  libgck-1-0                                   3.4.1-3
ii  libgconf-2-4                                 3.2.5-1+build1
ii  libgcr-3-1                                   3.4.1-3
ii  libgdk-pixbuf2.0-0                           2.26.1-1
ii  libgee2                                      0.6.4-2
ii  libgirepository-1.0-1                        1.32.1-1
ii  libgjs0b [libgjs0-libmozjs185-1.0]           1.32.0-2
ii  libgl1-mesa-glx [libgl1]                     8.0.4-1
ii  libglib2.0-0                                 2.32.3-1
ii  libgnome-keyring0                            3.4.1-1
ii  libgnome-menu-3-0                            3.4.2-3
ii  libgstreamer0.10-0                           0.10.36-1
ii  libgtk-3-0                                   3.4.2-3
ii  libical0                                     0.48-2
ii  libjson-glib-1.0-0                           0.14.2-1
ii  libmozjs185-1.0                              1.8.5-1.0.0+dfsg-3.1
ii  libmutter0                                   3.4.1-5
ii  libnm-glib4                                  0.9.4.0-5
ii  libnm-util2                                  0.9.4.0-5
ii  libnspr4                                     2:4.9.2-1
ii  libnspr4-0d                                  2:4.9.2-1
ii  libp11-kit0                                  0.12-3
ii  libpango1.0-0                                1.30.0-1
ii  libpolkit-agent-1-0                          0.105-1
ii  libpolkit-gobject-1-0                        0.105-1
ii  libpulse-mainloop-glib0                      2.0-6
ii  libpulse0                                    2.0-6
ii  libsoup2.4-1                                 2.38.1-2
ii  libstartup-notification0                     0.12-1
ii  libtelepathy-glib0                           0.18.2-1
ii  libtelepathy-logger2                         0.4.0-1
ii  libx11-6                                     2:1.5.0-1
ii  libxcomposite1                               1:0.4.3-2
ii  libxdamage1                                  1:1.1.3-2
ii  libxext6                                     2:1.3.1-2
ii  libxfixes3                                   1:5.0-4
ii  libxi6                                       2:1.6.1-1
ii  libxml2                                      2.8.0+dfsg1-5
ii  python                                       2.7.3-2
ii  telepathy-mission-control-5                  1:5.12.1-2

Versions of packages gnome-shell recommends:
ii  gnome-contacts          3.4.1-1+b1
ii  gnome-control-center    1:3.4.2-2
ii  gnome-session-fallback  3.4.2.1-1
ii  gnome-user-guide        3.4.2-1+build1

gnome-shell suggests no packages.

-- no debconf information



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