Bug#704737: printing doesn't work because of incorrect size sent to the printer

[Stéphane Glondu]

Package: evince
Version: 3.4.0-3.1
Severity: important

Dear maintainers,

I cannot print any document with evince these days. It has been for at
least one month. It used to work in the past, but I do not print
documents every day so I do not know when it stopped working exactly.

I'm using an enterprise network printer. When I submit a job with
evince, it complains because the job expects A3 paper, which is not
available. Even when I explicitly set the paper size to A4 in the
printing dialog box.

When I print using Iceweasel, which uses the same dialog box (so I
guess it shares some backend with evince), it works.

Printing from the commandline using lpr, or printing a test page using
CUPS's web interface on localhost also work.


Cheers,

-- 
Stéphane

-- System Information:
Debian Release: 7.0
  APT prefers testing
  APT policy: (990, 'testing'), (500, 'unstable'), (1, 'experimental')
Architecture: amd64 (x86_64)
Foreign Architectures: i386

Kernel: Linux 3.8-trunk-amd64 (SMP w/8 CPU cores)
Locale: LANG=fr_FR.utf8, LC_CTYPE=fr_FR.utf8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash

Versions of packages evince depends on:
ii  evince-common            3.4.0-3.1
ii  gnome-icon-theme         3.4.0-2
ii  libatk1.0-0              2.4.0-2
ii  libc6                    2.13-38
ii  libcairo-gobject2        1.12.2-3
ii  libcairo2                1.12.2-3
ii  libevdocument3-4         3.4.0-3.1
ii  libevview3-3             3.4.0-3.1
ii  libgail-3-0              3.4.2-6
ii  libgdk-pixbuf2.0-0       2.26.1-1
ii  libglib2.0-0             2.33.12+really2.32.4-5
ii  libgnome-keyring0        3.4.1-1
ii  libgtk-3-0               3.4.2-6
ii  libice6                  2:1.0.8-2
ii  libnautilus-extension1a  3.4.2-1+build1
ii  libpango1.0-0            1.30.0-1
ii  libsm6                   2:1.2.1-2
ii  libx11-6                 2:1.5.0-1
ii  libxml2                  2.8.0+dfsg1-7+nmu1
ii  shared-mime-info         1.0-1+b1
ii  zlib1g                   1:1.2.7.dfsg-13

Versions of packages evince recommends:
ii  dbus-x11  1.6.8-1
ii  gvfs      1.12.3-4

Versions of packages evince suggests:
ii  nautilus      3.4.2-1+build1
ii  poppler-data  0.4.5-10
pn  unrar         <none>

-- no debconf information