Bug#696241: gnome-control-center fails to add network printer

Kjö Hansi Glaz kjo at a4nancy.net.eu.org
Wed Jan 2 12:56:51 UTC 2013


Package: gnome-control-center
Version: 1:3.4.2+git20121016.29d7c0-1
Followup-For: Bug #696241

Dear Maintainer,

   * What led up to the situation?

- Open the printer section of gnome-control-center
- Authenticate
- Click "+"
- Select my network printer

   * What was the outcome of this action?

An error dialog stating "Failed to add new printer." is displayed and
the printer is not added

The terminal output reads:

    (gnome-control-center:15283): printers-cc-panel-WARNING **: Install
    system-config-printer which provides DBus method
    "GroupPhysicalDevices" to group duplicates in device list.

    (gnome-control-center:15283): printers-cc-panel-WARNING **: You
    should install system-config-printer which provides DBus method
    "GetBestDrivers". Using fallback solution for now.

    (gnome-control-center:15283): printers-cc-panel-WARNING **:
    "CLP-620-Series" is not a valid printer name.

   * What outcome did you expect instead?

The printer to be installed.

Please note that "system-config-printer" is installed and that I have an
uptodate wheezy system.

I installed the printer with the old "system-config-printer" interface
and it worked well.

Cheers,

K.

-- System Information:
Debian Release: 7.0
  APT prefers testing
  APT policy: (900, 'testing')
Architecture: amd64 (x86_64)

Kernel: Linux 3.2.0-4-amd64 (SMP w/2 CPU cores)
Locale: LANG=fr_FR.UTF-8, LC_CTYPE=fr_FR.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash

Versions of packages gnome-control-center depends on:
ii  accountsservice            0.6.21-7
ii  apg                        2.2.3.dfsg.1-2
ii  desktop-file-utils         0.20-0.1
ii  gnome-control-center-data  1:3.4.2+git20121016.29d7c0-1
ii  gnome-desktop3-data        3.4.2-1
ii  gnome-icon-theme           3.4.0-2
ii  gnome-icon-theme-symbolic  3.4.0-2
ii  gnome-menus                3.4.2-5
ii  gnome-settings-daemon      3.4.2+git20121218.7c1322-1
ii  gsettings-desktop-schemas  3.4.2-3
ii  libatk1.0-0                2.4.0-2
ii  libc6                      2.13-37
ii  libcairo-gobject2          1.12.2-2
ii  libcairo2                  1.12.2-2
ii  libcanberra-gtk3-0         0.28-6
ii  libcanberra0               0.28-6
ii  libcheese-gtk21            3.4.2-2
ii  libcheese3                 3.4.2-2
ii  libclutter-1.0-0           1.10.8-2
ii  libcogl-pango0             1.10.2-6
ii  libcogl9                   1.10.2-6
ii  libcolord1                 0.1.21-1
ii  libcomerr2                 1.42.5-1
ii  libcups2                   1.5.3-2.9
ii  libdbus-1-3                1.6.8-1
ii  libdbus-glib-1-2           0.100-1
ii  libfontconfig1             2.9.0-7.1
ii  libgcrypt11                1.5.0-3
ii  libgdk-pixbuf2.0-0         2.26.1-1
ii  libglib2.0-0               2.33.12+really2.32.4-3
ii  libgnome-bluetooth10       3.4.2-1
ii  libgnome-desktop-3-2       3.4.2-1
ii  libgnome-menu-3-0          3.4.2-5
ii  libgnomekbd7               3.4.0.2-1
ii  libgnutls26                2.12.20-2
ii  libgoa-1.0-0               3.4.2-1
ii  libgssapi-krb5-2           1.10.1+dfsg-3
ii  libgstreamer0.10-0         0.10.36-1
ii  libgtk-3-0                 3.4.2-4
ii  libgtop2-7                 2.28.4-3
ii  libjson-glib-1.0-0         0.14.2-1
ii  libk5crypto3               1.10.1+dfsg-3
ii  libkrb5-3                  1.10.1+dfsg-3
ii  libnm-glib4                0.9.4.0-6
ii  libnm-gtk0                 0.9.4.1-2
ii  libnm-util2                0.9.4.0-6
ii  libnotify4                 0.7.5-1
ii  libpango1.0-0              1.30.0-1
ii  libpolkit-gobject-1-0      0.105-3
ii  libpulse-mainloop-glib0    2.0-6
ii  libpulse0                  2.0-6
ii  libsocialweb-client2       0.25.20-2
ii  libupower-glib1            0.9.17-1
ii  libwacom2                  0.6-1
ii  libx11-6                   2:1.5.0-1
ii  libxcomposite1             1:0.4.3-2
ii  libxdamage1                1:1.1.3-2
ii  libxext6                   2:1.3.1-2
ii  libxfixes3                 1:5.0-4
ii  libxi6                     2:1.6.1-1
ii  libxklavier16              5.2.1-1
ii  libxml2                    2.8.0+dfsg1-7
ii  zlib1g                     1:1.2.7.dfsg-13

Versions of packages gnome-control-center recommends:
ii  cups-pk-helper         0.2.3-2
ii  gnome-online-accounts  3.4.2-1
ii  gnome-session          3.4.2.1-3
ii  gnome-user-guide       3.4.2-1+build1
ii  iso-codes              3.40-1
ii  mesa-utils             8.0.1-2+b3
ii  mousetweaks            3.4.2-1
ii  policykit-1-gnome      0.105-2

Versions of packages gnome-control-center suggests:
ii  gnome-screensaver         3.4.1-1
ii  gstreamer0.10-pulseaudio  0.10.31-3+nmu1
ii  libcanberra-gtk-module    0.28-6
ii  x11-xserver-utils         7.7~3

-- no debconf information



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