Bug#685805: print jobs fail, known GTK issues?

[Daniel Pocock]

Hi Guido,

Thanks for feedback on this

Can you just clarify why it is severity normal and not serious (RC)?

If not fixed for wheezy, it will be extremely frustrating for
non-technical users to print their email.

Regards,

Daniel

On 11/01/13 20:56, Guido Günther wrote:
> severity 685805 normal
> reassign 685805 gtk+2.0
> affects 685805 icedove
> tags 685805 +patch
> thanks
> 
> On Fri, Aug 24, 2012 at 07:32:55PM +0200, Daniel Pocock wrote:
>> Package: icedove
>> Version: 10.0.5-1
>> Severity: important
>>
>> I noticed this bug in icedove on wheezy.
>>
>> I can print from some other applications, but not from icedove.
>>
>> When I try to print an email from icedove, the job is stuck in the CUPS
>> queue
>>
>> When I check the cups log, I find the following:
>>
>>
>> D [21/Aug/2012:13:51:03 +0200] [Job 1427] argv[5]="InputSlot=Auto
>> Duplex=None MediaType=Plain PageSize=Custom.Custom.595.28x841.89
>> OutputMode=Normal number-up=1
>> job-uuid=urn:uuid:dd67d061-cb1a-3c67-7664-a5aa9aac063d
>> job-originating-host-name=localhost time-at-creation=1345549863
>> time-at-processing=1345549863"
>>
>>
>>
>> D [21/Aug/2012:13:51:03 +0200] [Job 1427] Ghostscript command line:
>> /usr/bin/gs -dQUIET -dPARANOIDSAFER -dNOPAUSE -dBATCH -dNOINTERPOLATE
>> -sDEVICE=cups -sstdout=%stderr -sOutputFile=%stdout -sMediaType=Plain
>> -sOutputType=0 -r600x600 -dMediaPosition=7 -dDEVICEWIDTHPOINTS=0
>> -dDEVICEHEIGHTPOINTS=0 -dcupsBitsPerColor=1 -dcupsColorOrder=0
>> -dcupsColorSpace=3 -dcupsRowCount=1 -dcupsRowStep=2
>> -scupsPageSizeName=Custom -I/usr/share/cups/fonts -c -f -_
>>
>>
>>
>> D [21/Aug/2012:13:51:03 +0200] [Job 1427] Unrecoverable error:
>> rangecheck in setpagedevice
>> D [21/Aug/2012:13:51:03 +0200] [Job 1427] Operand stack:
>> D [21/Aug/2012:13:51:03 +0200] [Job 1427] true  --nostringval--
>> --nostringval--  --nostringval--  --nostringval--  --nostringval--
>> --nostringval--  --nostringval--  --nostringval--  true  --nostringval--
>>  .LockSafetyParams  true  %MediaSource  0  %MediaDestination  0
>> LeadingEdge  0  --nostringval--  --nostringval--  --nostringval--  0
>> --nostringval--  false  --nostringval--
>> I [21/Aug/2012:13:51:03 +0200] [Job 1427] Rendering completed
>> D [21/Aug/2012:13:51:03 +0200] [Job 1427] Set job-printer-state-message
>> to "Rendering completed", current level=INFO
>> D [21/Aug/2012:13:51:03 +0200] Discarding unused job-progress event...
>> D [21/Aug/2012:13:51:03 +0200] Discarding unused printer-state-changed
>> event...
>> D [21/Aug/2012:13:51:03 +0200] [Job 1427] prnt/hpcups/HPCupsFilter.cpp
>> 536: cupsRasterOpen failed, fd = 0
>> D [21/Aug/2012:13:51:03 +0200] PID 13137
>> (/usr/lib/cups/filter/gstoraster) exited with no errors.
>> D [21/Aug/2012:13:51:03 +0200] PID 13138 (/usr/lib/cups/filter/hpcups)
>> stopped with status 1.
>>
>>
>> E [21/Aug/2012:13:51:03 +0200] [Job 1427] Job stopped due to filter
>> errors; please consult the error_log file for details.
>>
>>
>>
>> Notice the following in particular:
>>
>>    PageSize=Custom.Custom.595.28x841.89
>>
>>
>> It appears likely to be related to this bug:
>>
>>   http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=674500
> 
> Indeed. Reassigned to gtk+2.0. Since this affects quit some people it'd
> be nice to have this in Wheezy. Patch attached. The patch is
> cherry-picked from upstream but got applied after 2.24.14 currently in
> experimental so it affects wheezy/sid/experimental.
> Cheers,
>  -- Guido