Bug#740928: gnome: Gnome crash to start and display «Oh no! Something has gone wrong» message

Andreas Henriksson andreas at fatal.se
Sun Mar 16 11:12:52 UTC 2014


Control: tag -1 moreinfo
Control: severity -1 important

Hello Alexandre!

Thanks for your bug report and sorry to hear you're having problems.

Unfortunately your bug report doesn't contain any information that
makes it possible for me to investigate it. Also, while it
might 'render package unusable' for you - I can confirm that
it's not the case in general, which is an additional reason
why I'm lowering the severity of your bug report.

Guessing a bit here: 
The reason you get the "fail whale" dialog in gnome is likely
because some underlying component has crashed.
You'll need to figure out which one and why it crashed (or atleast
get a backtrace).

Suggestion on where to look is try to hunt for segfault messages,
ie. dmesg | grep segfault

Once you've identified the process that's crashing for you,
try to get a backtrace.
There are multiple ways of accomplishing that. Either
attach gdb to the running process and 'continue' until
it crashes and then 'backtrace'.
Another way is to enable coredumps and then get the
backtrace from the coredump.
Please make sure you have debugging symbols installed
when getting the backtrace (so it's not just full of ????).

For more information on how to get a backtrace, see:
https://wiki.debian.org/HowToGetABacktrace

Regards,
Andreas Henriksson



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